CTC Training Reviews

Name: CTC Training
Address: Suite 5, Pemberton House, Stafford Park 1, Telford
Rating: 4.77

4.8 Rating 278 Reviews

97 %

of reviewers recommend CTC Training

Company Reviews

Metrics

4.8

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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CTC Training 5 star review on 15th June 2021

Stephen Wheeler

CTC Training 5 star review on 3rd June 2021

Mandy Turner

Anonymous

Anonymous // 01/01/2019

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“Well organized but the assessment review time is not what it was explained. All the assessments were revised in 7 days, when it should be 3/5 according with the initial information.”

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Posted 2 years ago

We aim for 3 working days for grading. Sorry if we didn't complete this quick enough for you on this occasion, we are working hard to get a high number of submissions graded and returned particularly during school holidays when submission numbers have been extremely high.

Posted 2 years ago

“Easy to access, support available when you need it and a good student community group on Facebook to seek help”

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Posted 2 years ago

Thank you for the feedback - we really appreciate it.

Posted 2 years ago

“Very good standard of assistance I received during my course, appreciate all the help I received throughout, would recommend to anyone!”

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Posted 2 years ago

Thank you for your kind review - good luck with your next course.

Posted 2 years ago

“This is a great course. It's fully online and the tutors are available when you need them. I took the course at a busy time, so it sometimes took just over a week for assignments to be marked, but the feedback was always constructive and helpful. I would recommend this course to anyone who wants to get their L3 AET qualification.”

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Posted 2 years ago

Thank you for your kind words, we try our hardest to give full feedback as quickly as we can even at busy times.

Posted 2 years ago

“A clear and logical format, though with a couple of bugbears along the way. Being reminded that I hadn't logged in was simply irritating, and it would have been good to get some warning that the whole thing was being moved onto an entirely new platform. Feedback during the first half of the course was sparse, but improved during the second half. Having followed the instructions to upload the microlesson onto a third party's platform, it wasn't then downloaded to look at until, being prompted by that third party that the link was about to expire after a week, I contacted CTC to prompt them to do so. Having then followed the further instructions given by CTC, a further prompt was necessary before it was actually looked at and graded. That took three weeks in total, beyond what the T&Cs state. Overall, the course and the materials were good, though some tweaks to improve the service given would be beneficial.”

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Posted 2 years ago

Thanks for your review. Unfortunately, when people take a number of years to complete the course and have a number of free extensions beyond the 12 months paid for, things may change part way through to keep our materials fresh and keep up with the changing online marketplace. Many of our customers enjoy having 1 email a month from us to offer support and we are very sorry that this annoyed you. Additionally, We are sorry that grading your work took longer than usual but we do provide advice and guidance on recording your sessions and uploading them directly into the online system without trying to use third party software to help prevent delays. We are very pleased you managed to complete your qualification with us and wish you all the very best for the future.

Posted 2 years ago

“Thoroughly enjoyed this course. It really helped to be able to do it in my own time around work. The assignments were easy to understand and I knew there was help as well if I needed it.”

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Posted 2 years ago

Thank you for taking the time to leave your feedback. Congratulations on completing your course with us.

Posted 2 years ago

“Enjoyed the course and the support was excellent throughout. Any problems were quickly resolved.”

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Posted 2 years ago

Thanks for your feedback. We appreciate you taking the time to review us!

Posted 2 years ago

“Great informative course. Easy to follow and the support was great. Thank you!”

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Posted 2 years ago

Thank you for the feedback, we really appreciate it.

Posted 2 years ago

“I enjoyed my training course at Level 3, I definitely recommend to anyone who wishes to gain a certificate to pursue their Career as assessors .. Chris supported me so much during the assessment process. I would like to come back when needed 🤠...”

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Posted 2 years ago

Thank you for your Kind words, I was a pleasure and we look forward to working with you in the future.

Posted 2 years ago

“Very good, pressure and hassle free course! Enjoyed it, thank you!”

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Posted 2 years ago

Thanks for the feedback!

Posted 2 years ago

“Helpful information and support.”

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very good course with great back up when needed. straight forward directions with all the supporting documents needed”

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Posted 2 years ago

We are pleased to hear your thoughts on the course. Thanks for your feedback.

Posted 2 years ago

“I have recently completed Level 3 in education and training with CTC. Excellent course materials I have ever came across. Appreciate support, timely detailed feedback and encouragement from tutors. I will use CTC again for Level 4 course. Thank you so much CTC team.”

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Posted 2 years ago

We are really pleased to hear you had a positive experience with us and we look forward to welcoming you back onto the level 4 course when the time is right for you.

Posted 2 years ago

“I found it effective the way the course was delivered in bite size pieces.”

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Posted 2 years ago

Thank you for your feedback.

Posted 2 years ago

“Excellent course...experienced some delays in marking units”

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Posted 2 years ago

Thanks for the feedback.

Posted 2 years ago

“Would give this course more stars if I could. Was easy to follow the feed back was always given within a week of uploading the course and tutors were always on hand if I needed support.”

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Posted 2 years ago

Thanks for your excellent review and we are very pleased you found our support easily accessible.

Posted 2 years ago

“I am very pleased to have taken the course. The tutor gave me good feedback helpful in completing the course which made me have a thorough detailed understanding to become an effective teacher. Keep on doing the good work.”

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Posted 2 years ago

Thank you for taking the time to review your experience with us - it means a lot!

Posted 2 years ago

“Easy to use online dashboard, good supporting documentation.”

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Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“Support, subject material and feedback, were excellent. Course was ran efficiently and easily accessed.”

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Posted 2 years ago

Thanks for the great feedback!

Posted 2 years ago

“It’s been a while since I’ve attempted any online learning but I must say that CTC run a fairly smooth operation. I was well supported in a timeous manner by my tutor and CTC admin’ on any burning issues I encountered and I felt the course was challenging but pitched at exactly the right level for the qualification I sought. I didn’t encounter any delays in receiving feedback which was surprising considering the whole country was in the upheaval of the 2nd wave of COVID! I would certainly use CTC again for future distance learning. Well done to all involved in your training provision. 👍Kenny H”

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Posted 2 years ago

Thank you for taking the time to leave this detailed review - we really appreciate your feedback.

Posted 2 years ago

CTC Training is rated 4.8 based on 278 reviews