CSJ Reviews

4.75 Rating 423 Reviews
96% of reviewers recommend CSJ
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Phone:
08009556560

Email:
admin@csj.co.uk

Location:
Unit 1
Ochilview Business Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
on-time delivery
98%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
5
Kenneth Mcmillan
"Fabulous new front door and 2 windows replaced. Guys were on time and worked their little socks off. Cleaned up after too."
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5
Elaine Houghton
"We recently got a door fitted from csj.We were very impressed about the length of time from ordering the door to getting it fitted was all completed in 2weeks. The team that came to fit it were very good and done a fantastic job. Would recommend csj to my friends"
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Diane Gibb
"Everything done as promised. Very happy with our new door and will consider csj again for our kitchen😀"
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Featured Review
This review is set as featured by the company.
"They arrived on time they got the job done, tidied up and they done a first class job would definitely use again. Team 2 James, Steven and Stuart Thank you very much."
"Stuart Carson arrived a little late due to traffic conditions on the A9 but once here got on with the work required and did a very good and tidy job."
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"excellent service from team 3 , bryan, james and spence,who worked non stop and were very polite and did an great job thanks guys"
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"Just had second window replaced by CSJ. As before, I am very happy with the result. The process was well-organised from initial w enquiry, right through to installation. Very short waiting time, Bryan and Spence arrived promptly and got the job done quickly and efficiently, despite rain becoming heavy. Team were polite and helpful and cleared everything up. As before, the only sign of any work is a lovely new window! I am already considering further work. Many thanks."
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"Central Scotland Joinery (CSJ) replaced the roof-line around both our house and separate double garage, four external doors and eleven windows. At the initial meeting to discuss replacement of our windows and doors, we were asked what type of job we wanted. We replied that we were not looking for the cheapest installation but a quality job at a reasonable cost. The installation took place between 24 June and 3 July, 2019. Whilst there were elements of the installations which were not entirely satisfactory and shortcomings that required further attention, CSJ were very prompt in addressing any concerns, defects and the inevitable remedial works for a project of this size, which was completed to our entire satisfaction on 2 September. In terms of end quality of installation, you can take some comfort that, providing you take a keen interest in overseeing the work being done, they have a willing work force who are keen to provide a quality job, albeit at the upper end of cost expectations. It is not unfair to say that there was considerable time pressure on our windows / door team on the final Wednesday, as they were committed to undertake a new job the following day, in the North of Scotland. Things were more than a little frantic! What tips can we give ? 1) Whilst we are now very satisfied with the completed job and the quality of materials used, this should not detract from good practice in obtaining competitive quotations from 'trusted traders' of comparable quality. Our preferred CSJ sales executive was Gavin Keith who was very thorough. 2) If considering roof-line replacement, insist upon Andy, Mel and Ivor carrying out your job, who were extremely personable, competent and thorough. Finally, a special note of thanks to Jack, the plasterer, George, the roofer and, particularly, Stuart, the engineer, who attended to any deficiencies in the installation and remedials resulting from it."
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"Just had 9 windows and a new door installed by Team 3: Bryan, Scott and Dean over the last few days. Excellent team! Everything completed efficiently, effectively and on time. Very happy with the service provided from start to finish. Would recommend CSJ to anyone looking to have new windows installed and joinery work done. Many thanks to Bryan, Scott and Dean and everyone at CSJ!"
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"Team 4 - The two guys replacing the front door have done an excellent job and were exceptionally polite and informative during the task. I have no hesitation in singing their praises and would recommend your company to our friends."
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Thanks for leaving a review, and mentioning our Team 4. We are proud to installed your door and for the excellent job and customer service.
"Had Team 3, Bryan and Greg, they did a great job, door looks lovely"
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Thanks for leaving a review, and mentioning our Team 3. Our company values customer satisfaction as top priority and quality of our products.
"Team 4 have done a super job this morning . Very helpful and friendly. Transformed our room many thanks Karen Cannon"
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Thanks for leaving a review, and mentioning our Team 4. We are proud to installed our products in your home and for the excellent job and customer service.
"The service and quality of installation we received yesterday was professional and courteous. Liam, Callum and Dean (team 4) arrived promptly and checked everything with ourselves before proceeding. My husband and I are both very happy with the quality of the installation of all 5 windows. All three were friendly and wanted to ensure they delivered a fantastic service. I would highly recommend this company and we will be returning for any future needs we have, due to the service received."
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Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
"1st class job from Team 4 Liam, Callum & Adam, Lovely guys very efficient job. Fitted a patio door and left no mess, you'd hardly know they'd been apart fromm the new door. 😀 Thanks guys."
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Thanks for leaving a review, and mentioning our Team 4. We are proud to installed our products in your home and for the excellent job and customer service.
"1st class job team 4 Liam Callum & Adam, Lovely guys so polite, So tidy and cleaned up no mess So delighted with my new front door would highly recommend"
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Thanks for leaving a review, and mentioning our Team 42. We are proud to installed our products and for the excellent job and customer service.
"Fabulous new front door and 2 windows replaced. Guys were on time and worked their little socks off. Cleaned up after too."
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Thanks for leaving a review. We are proud to provided you an excellent job and customer service.
"Delighted with my new window. Team 2, Jimmi, Steven and James did an excellent job. Great teamwork. Everything finished beautifully. Would definitely use them again."
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Thanks for leaving a review, and mentioning our Team 2. We are proud for the excellent job and customer service. We look forward to serving you again.
"Calum and Liam of Team 4 done an excellent job of my new windows, the attention to detail is superb and their politeness made them a doddle to deal with, great products, great service and truly great craftsmanship, thanks again team 4!"
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Thanks for leaving us such a wonderful review. We are glad that you loved our products and services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
"Delighted with my new window. Reasonable price for high quality item. Process was handled professionally and helpfully from initial survey to installation. Liam and Callum did a fantastic job of installation, leaving everything beautifully finished and tidy. Only hiccup was one handle arrived cracked and had to be replaced at a later date, hence not the 5 stars. Have already booked another window replacement from them."
Helpful Report
Thank you for leaving such a nice review and mentioning Team 4. We are pleased that you delighted with our service & products. Our company values customer satisfaction as top priority and we are committed to our customers. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
"Had 4 Windows installed today by team 4 calum,Spencer and 2 others, who I didn't get names for. Arrived promptly. I left to to install windows, came back when job completed. Have to say installation looks superb. Some snagging, but assured that it will be rectified. Very polite and hard working team.no mess left.highly recommend."
Helpful Report
Thanks for leaving a review, and mentioning our Team 4. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
"Very please with new window very tidy excellent service"
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Thanks for leaving a review. We are proud to installed your windows and for the excellent job and customer service.
"Very pleased with Calum and Spencer’s work two very pleasant laddies very polite nothing too much trouble."
Helpful Report
Thanks for leaving a review, and mentioning our Team 4. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
"Team 2 were great. Arrived on time, did a wonderful job installing our new front door, were very polite and courteous and tidied everything up when they were finished. Thanks to Jimmi, Steven and James, job well done."
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Thanks for leaving a review, and mentioning our Team 2. We are proud to installed your Door and for the excellent job and customer service.
"Team 2 ... you're the best!! Steven, Jimmi and James arrived on time, very courteous, great workers, clean and tidy. Thanks for a good job."
Helpful Report
Thanks for leaving a review, and mentioning our Team 2 We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.
CSJ is rated 4.75 based on 423 reviews