Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.70

4.7 Rating 338 Reviews

93 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.7

Based on 338 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent trip booked with cruise direct. Was flawless. Truly recommendable. Ally dealt with my booking. She is looked after us Very well.”

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Posted 4 years ago

“Helpful service (thanks, Venezia!), quick replies, and very competitive rates. I have used them several times now.”

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Posted 4 years ago

“I went on a cruise 3 years ago and the company I dealt with were not particularly helpful. I booked with Cruise Direct last year and found all aspects of the service to be excellent I therefore decided to book with them again. I made a booking yesterday and Joe could have not been more helpful. He had a friendly manner, was very easy to talk to and above all was very efficient. I would strongly recommend them.”

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Posted 4 years ago

“The information I asked for was provided clearly and in a friendly manner by Neisha and all questions were dealt with promptly and helpfully.”

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Posted 4 years ago

“I was very impressed by the service supplied by the company through Melanie Charnley. My queries were resolved quickly to enable the booking of my choice.”

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Posted 4 years ago

“Melanie was excellent when dealing with our rci booking very professional and got us the best price possible would recommend and use again thank you”

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Posted 4 years ago

“Melanie was most helpful when booking our cruise with PO. Many thanks.”

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Posted 4 years ago

“Many thanks to Angie for helping us book our holiday”

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Posted 4 years ago

“Excellent service from Stacey and Abigail . Both were polite and manner able and they gave me a prompt and courteous service.”

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Posted 4 years ago

“Thanks to Melanie for excellent customer care in booking our river cruise. Could not have been more helpful.”

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Posted 4 years ago

“Thanks for helping us book our Rocky Mountaineer/Cruise Angie. We can’t wait.”

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Posted 4 years ago

“Just booked a family fly-cruise for 11 of us. 5 cabins needed and flying from different airports. A complicated request, but sorted out with ease by Steven. Thanks, Steven.”

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Posted 4 years ago

“Thank you Kirsty Crellin for accommodating us and booking our cruise and stay with P and O. Nothing was to much trouble and all our questions were answered and all telephone calls promptly returned. Great service.”

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Posted 4 years ago

“Booked with Angie for a cruise for 19people. Can’t fault the service. Thank you”

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Posted 4 years ago

“Brilliant service from Jamie once again,just booked my 6th cruise with this company and nothing is too much trouble, Keep up the excellent service you offer.”

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Posted 4 years ago

“Prompt and efficient service.”

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Posted 4 years ago

“We have booked family cruise with Cruise Direct for Apr 2019. It was a great experience, everything went really smoothly. I think that their prices are very reasonable and we were really happy with customer service - our consultant (Kirsty) contacted us before the holiday to make sure we have all the information that we need and then following the holiday, asking if everything went ok. As we had such a great holiday, we have already booked another Caribbean cruise for April 2020. We used the same consultant, which meant they had all our details handy so booking was very quick and easy.”

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Posted 4 years ago

“Exceptional service from Jamie Harris on every cruise booking. Highly recommended and a credit to Cruise Direct. He is very attentive to requirements and gives confidence and this ensures my continued custom. Thanks once again Jamie and also Angie Steele who assisted, along with Jamie in my most recent booking!”

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Posted 5 years ago

“Kirsty at Cruise Direct was so understanding and reassuring, she answered all my questions and queries, which allowed me to get the right family holiday I wished for Thank you Kirsty It was a pleasure dealing with you”

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Posted 5 years ago

“Joe was just brilliant, and answered all questions and offered alternatives -without being too pushy . Thoroughly recommend and will use for our next cruise too .”

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Posted 5 years ago

Cruise Direct is rated 4.7 based on 338 reviews