Cruise Direct Reviews

4.7 Rating 338 Reviews
93 %
of reviewers recommend Cruise Direct
4.7
Based on 338 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous
Anonymous  // 01/01/2019
What a wonderful girl Leanne is she took control of our booking and relieved us of any anxiety we may have had . She is a credit to your company, my wife and I will be booking with you again. Alan Pearson
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Posted 6 months ago
Nicki Rawlins was outstanding in her service of sorting out a complicated trip with family members. It was compounded by the fact I was in Australia. Her friendly, speedy and helpful manner helped to relieve me of my stress at the time, and we all ended up having a fantastic time!
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Posted 6 months ago
Fabulous service from Zoe. Very helpful and professional. Highly recommended and looking forward to our cruise in 2024. Thanks for your help Zoe
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Posted 6 months ago
Nicki provided a first class service Her organisational skills were exceptional because of this everything ran like clockwork. Our Canadian trip was spectacular from day one .
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Posted 6 months ago
Absolutely Amazing so helpful.My son put me on contact with.them.got a great deal.So looking forward to Cruise 🛳 2024.Thankyou Highly recommended.Angela Huggon.
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Posted 6 months ago
After speaking to Zoe everything we required was given couldn’t be happier will definitely be speaking with her again for future bookings
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Posted 6 months ago
Zoe swift is my point of contact her knowledge and helpfulness is there to see as for the pricing and help given I won’t be going anywhere else but Barrhead travel for future cruises
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Posted 7 months ago
Marian could not have been any better, she listened and helped us in every way possible nothing was to much bother for her,,
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Posted 7 months ago
Leanne was courteous and professional. Despite me asking for several different quotes.
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Posted 7 months ago
Wonderful service again, Zoe listened to our requirements and gave us a great price. CD are our goto agents every time.
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Posted 7 months ago
Carole has been an absolute star, she made the booking process so easy and was able to answer all my questions and give professional advice. This is the second cruise we have booked through Carole and I am certain it will not be our last.
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Posted 7 months ago
I was chatting to Carol With a view of making booking if the price was right. What a lovely phone conversation we had about the cruises I was interested in. I ended up booking two cruises and enjoyed and shared all the knowledge she has on that subject. Thank you Carol we will be chatting again very soon Derek.
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Posted 7 months ago
Zoe SW recommended to us the best things to do, offered us the time for dining, the price is much cheaper through Cruise Direct. I would not go to anyone else now, amazing customer service. Zoe really listened to what we wanted and suggested where was the best area to be on the ship. Would definitely recommend Cruise Direct to all.
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Posted 8 months ago
We book today with Bethany, she was absolutely fantastic very knowledgeable easy to talk to, I had lots of question and she answered with great patients, she had a lovely manner, will definitely book through Cruise direct again in the future . Thank you so much Bethany, your a credit to the company.
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Posted 8 months ago
Extremely helpful and friendly travel consultant Leanne. Would contact her again for next cruise.
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Posted 8 months ago
Leanne was extremely patient and helpful with my choice of cruise. A lovely person to deal with and someone I would contact again to book my next cruise.
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Posted 8 months ago
Carol was extremely helpful and knowledgeable and certainly went to great lengths to answer all my questions. She replied very quickly each time there was a query and sent the details and information virtually by return. I would certainly use Barrhead Travel and Cruise Direct again !
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Posted 8 months ago
Such a very helpful nice company. This is the second time I have used them and recommended them to friends.
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Posted 8 months ago
Nothing is too much trouble for Carol Cole so kind and helpful plus knowledgeable and efficient. This lady represents the best of travel agents. I have no hesitancy in recommending Carol and Cruise Direct as a company.
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Posted 8 months ago
Nicky Rawlins was exceptionally diligent in dealing my enquiry and subsequent booking. She demonstrated care for the customer and determination and swiftness in delivering the right result. Thank you
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Posted 8 months ago
Cruise Direct is rated 4.7 based on 338 reviews