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Cruise Direct Reviews

4.7 Rating 340 Reviews

93 %

of reviewers recommend Cruise Direct

Company Reviews

4.7

Based on 340 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have recently booked our 9th or 10th cruise through cruise direct. All the team are amazing and helpful and they all go the extra mile to make your holiday amazing. Leanne however is the stand out star always for helping us book our cruises and answer every question. No matter how small or big. Thanks for everything you do Leanne and team.”

Posted 2 months ago

“We have recently booked a Virgin Voyages cruise through Laura. She has been amazing from start to finish, nothing has been too much trouble and she genuinely cares. She has gone above and beyond trying to get the best deal for us!! We will definitely be using Laura again for future cruises and will recommend her to anybody wanting to book!”

Posted 2 months ago

“Fantastic customer service from Leanne. Prompt, friendly, clear, nothing too much bother. Always seems to get a great price on the cabins I want. Due to a family crisis I had to cancel a long cruise 2 days before departure and she was caring and concerned whilst dealing professionally with all my issues .”

Posted 3 months ago

“Leanne is amazing, always gets the best deals and us so helpful. I have recommended her to all my friends”

Posted 3 months ago

“The best customer service I’ve ever experienced. Leanne provides swift and detailed responses to all bookings and subsequent queries. I book all my cruises through her.”

Posted 3 months ago

“Professional and efficiently on the job and coming back with the information on any brief … that’s all in customer wants and a cheery attitude too!”

Posted 3 months ago

“Good price and good service! No more need be said”

Posted 3 months ago

“Great service from Zoe Upto Date and very efficient”

Posted 3 months ago

“As somebody who is new to Cruising Zoe explained very clearly all the details that had to be arranged, listened to what we wanted and came up with various options. Most satisfactory”

Posted 3 months ago

“Customer Service Agent Carol was knowledgeable and very helpful when arranging our cruise with Fred Olsen. I would be very happy to book through her again in the future. John Kirby.”

Posted 4 months ago

“Fantastic service really helpful”

Posted 4 months ago

“Booked through CD for Tui cruise. Had a few questions about visa requirements for the cruise. CD were spot on at answering our concerns ...unlike Tui. Five Stars!”

Posted 4 months ago

“very helpful and informative with a freindly yet proffesional service, while finding a great price 👍”

Posted 5 months ago

“Leanne was super friendly and nothing was too much trouble she very quickly got information and compared cabins Nd checked flight options. First time booking with her and would definitely do so again for service and value”

Posted 5 months ago

“Leanne has been extremely helpful securing a cruise for myself and family Thank you so much Leanne”

Posted 5 months ago

“I have booked another cruise this year and had amazing help and customer care from Bethany McKinney who has again been terrific and found what we wanted and at a good price.”

Posted 5 months ago

“Leanne in sales was attentive, responsive and really helped find the deals we were looking for. We could not be happier. This is our third booking and I cannot see any reason to look anywhere else.”

Posted 5 months ago

“Perfect , professional and helpful, leane Ladley thankyou very much so looking forward to this holiday you have sorted for us”

Posted 5 months ago

“Hi we booked our cruise package with your lovely and most helpful employee Leanne ladles . She was very thorough and went above and beyond to find us flights and accommodation to co inside with the cruise . We were very happy with the price in comparison to other cruise companies, but mainly how she responded very quickly to all our requests and calls . We’re now all 6 of us very excited and looking forward to our holiday , thanks again Leanne . 🙏🏻”

Posted 5 months ago

“Nicki Rawlins booked our family Caribbean trip coming up this Christmas! We can't wait.. Nicki was so professional and helpful she sorted everything efficiently with minimum fuss. Thank you!”

Posted 5 months ago

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Cruise Direct is rated 4.7 based on 340 reviews