4.73 Rating 4,584 Reviews
95% of reviewers recommend

How would you rate

Your Rating
Tell us how Company made you happy
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine

BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Mrs Martin
Verified Buyer
"my initial inquiry was via a brochure you sent me, which stated on the reverse RED cover that if a firm booking was made for any cruise before 31 May, 6 bottles would be sent of mixed wines. What started out as a general inquiry about fly cruises to the western Med soon escalated to a firm booking (and paid for) ref. 38639C. I explained to Mark Saxton that I am not au fait with laptop and have no printer to access information/confirmation. Nothing has been received yet by post except 2 heavy brochures (not requested) but charged for @ £5.99! Apart from this my credit card had a 2day clearance on it resulting from an April holiday, so £400 only was used and the balance was deducted from my debit card, but Mark clearly said the £10 credit card fee would be waived under these corcumstances. My son logged on saying this fee was waived but added on at the end of your invoice! I know these are fairly small issues to raise with you, but as this is our first cruise and our ages (80) it does cause us concern. Pleasecontactme on O1262 420 212 with your full explanation. Jeanne Martin (Mrs)"
Helpful Report
Posted 2 years ago
"Kim was excellent. Nothing was too much trouble for her. She stuck with it till she found the right cruise for us. She called me back when she said she would. I explained we wanted to fly Business Class, and she found a great deal with Turkish Airlines which meant we are able to fly to Singapore via Istanbul from Birmingham. Great!"
Helpful Report
Posted 3 years ago is rated 4.73 based on 4,584 reviews