Cruise118.com Reviews

4.8 Rating 14,828 Reviews
96 %
of reviewers recommend Cruise118.com
4.8
Based on 14,828 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Cruise118.com Reviews

About Cruise118.com:

There’s no better way to see the world than via the sea, so if you’ve got the urge to travel wide and far, Cruise 118 can help you make that dream a reality.

An the online retailer for once in a lifetime travel experiences, we’re constantly curating the best cruises from around the world currently available to book on to, so if you want to be the first to secure your place on the world’s biggest and best ships that will sail to all corners of the globe then www.cruise118.com is the place to visit.

We understand that holidaying is a personal experience and although cruises are pre-planned to the finest detail for your convenience, the process of booking one should still feel individual to you and we can confirm that we provide each and every customer with the ultimate experience and all of the glowing Cruise 118 reviews online confirm that.

All of our past and present customers comment on the quality and efficiency of our service, as well as letting us know just how fantastic their holidays of a lifetime were, selected with our assistance, so don’t just take our word for it, browse through all of the positive Cruise118.com reviews and see for yourself why we’re the perfect people to help you pick the right cruise for you.

Visit Website

Email:

feedback@cruise118.com

Write Your review

Tell us how Cruise118.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Very helpful service
Helpful Report
Posted 1 year ago
Very helpful service
Helpful Report
Posted 1 year ago
EXCELLENT service, great deal and knowledgeable.
Helpful Report
Posted 1 year ago
Very easy to find what we wanted at a good price
Helpful Report
Posted 1 year ago
Robyn was extremely helpful in getting us something suitable.
Helpful Report
Posted 1 year ago
Although the booking and advice was excellent I was disappointed that I could not get a breakdown of what I paid for the cruise / land tour and flights . The flights were long haul and could have cost any amount of money. I would like to have known the cost of each element
Helpful Report
Posted 1 year ago
Very helpful and informative! Went to a lot of trouble to get what we wanted and needed at best price! I
Helpful Report
Posted 1 year ago
The website was easy to get around. My booking was completed efficiently. Follow-up was good, all relevant information was included and advice given on what to do next. Thanks.
Helpful Report
Posted 1 year ago
First time I've used 118 and so far so good
Helpful Report
Posted 1 year ago
Found Greg to be very helpful and friendly.
Helpful Report
Posted 1 year ago
Found Greg to be very helpful and friendly.
Helpful Report
Posted 1 year ago
Experienced, knowledgeable and very helpful.
Helpful Report
Posted 1 year ago
Always very polite, friendly and informative. I spoke to Shelly and Elaine. Cruise 118 price matched other outlets and lowered their fare.
Helpful Report
Posted 1 year ago
Helpful, called back at time promised.
Helpful Report
Posted 1 year ago
Details passed during booking were excellent and informative.
Helpful Report
Posted 1 year ago
We booked a P&O Caribbean cruise for my wife and two friends. Invoice came through very quickly from cruise 118, along with advice on sailing requirements ie Covid etc. Two days later flight details came through. What we weren’t made aware of was that the price DID NOT include seats on the plane, not leg room but standard seats. Service is good full details are not clear, make sure you ask, don’t take it for granted
Helpful Report
Posted 1 year ago
We booked a P&O Caribbean cruise for my wife and two friends. Invoice came through very quickly from cruise 118, along with advice on sailing requirements ie Covid etc. Two days later flight details came through. What we weren’t made aware of was that the price DID NOT include seats on the plane, not leg room but standard seats. Service is good full details are not clear, make sure you ask, don’t take it for granted
Helpful Report
Posted 1 year ago
Very friendly and helpful, made the whole process so easy,definitely use again
Helpful Report
Posted 1 year ago
Friendly service from Hayleigh
Helpful Report
Posted 1 year ago
Professional and thorough, made the process very simple.
Helpful Report
Posted 1 year ago
Cruise118.com is rated 4.8 based on 14,828 reviews