Craft Gin Club Reviews

4.8 Rating 6,334 Reviews
96 %
of reviewers recommend Craft Gin Club
4.8
Based on 6,334 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Craft Gin Club Reviews

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Amazing amount of stuff for the money you pay
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Posted 4 weeks ago
Fantastic company, I haven’t had a single complaint in all the years I’ve been a subscriber.
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Posted 4 weeks ago
Customer service above and beyond
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Posted 4 weeks ago
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Posted 1 month ago
Value for money is extremely poor these days. Rewards system is terrible. I've got 4,000 points that I can't use as I'm not spending £100 on top of what I'm already paying for the box and you can't combine the free items would your subscription box. They offer no pause option online. I forgot to cancel one box and emailed them immediately and they refused to honour it despite explaining I was in financial difficulty at the time. This really isn't a great subscription management experience. Other subscriptions offer much better control, flexibility and rewards systems. Think I'm about done so will be definitely pausing, maybe cancelling if it doesn't look like the flexibility, value or rewards improves.
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Posted 1 month ago
Hi Amy, We're sorry to hear you missed the deadline for the upcoming box. As always, we never want you to be stuck with a box you don't want. We give you 30 days to return the box for a full refund. If you drop an email to our memberships team at members@craftginclub.co.uk, we'll be happy to send you the guide on how to do this. We also offer the option to pause your membership, you can also do this via email! Kind regards Yasmine Customer Service Team Leader
Posted 1 month ago
An expensive way to buy a bottle of gin and snacks that cannot be eaten due to allergies. Would be much better if customers could choose their own extras
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Posted 1 month ago
Always a nice surprise receiving my box. The gins are different and it's nice to have something made specially for club members. The snacks are a lovely addition and we have found some firm favourite mixers, cocktails and snacks as a result of the gin club memberahip. The magazine is also interesting for real gin enthusiasts. I think the price is reasonable for what you get in the box and the notifications that your subscription has been taken and the postage is helpful.
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Posted 1 month ago
Great hand selected craft gins from independent distilleries accompanied by tasty snacks. Great to keep for yourself or as a gift
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Posted 1 month ago
Great products, and timely delivery at a great price
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Posted 1 month ago
The Gin club is absolutely fabulous. Customer service is second to none! Very quick replies to any questions. Delivered when they say it would be. And kept up to date with all tracking and emailed with info go on delivery. Many thanks Gin club and all staff
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Posted 1 month ago
Once again excellent and different selection - cheers
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Posted 1 month ago
Great price, fabulous customer service, delivery always prompt … perfect gift for gin drinkers
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Posted 1 month ago
Its my treat. I enjoy the cocktails after a hard weeks work and try gins and mixers and cocktails i would otherwise not experience. The treats are a great addition and feel like additional presents :) I am now aware of the great gins out there and I have expanded my preferred list of gin cocktail recipes.
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Posted 1 month ago
Their customers service is above and beyond. Yasmine on your Facebook page is fantastic, she responds to any queries promptly and politely. And that makes a happy customer.
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Posted 1 month ago
Loved the contents of my gin box, the gin was really lovely
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Posted 2 months ago
Greatvalue for money, chance to try different products
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Posted 2 months ago
If you like/love gin then craft gin club is for you. Lovely gins, mixers and nibbles and a lovely interesting magazine. It’s like Christmas when the box arrives.
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Posted 2 months ago
Its a real treat to look forward to unwrapping the Craft Gin Club box on arrival to unpack the gin and selected treats. The quality of gin and treats is consistently high and opens up new products and flavours not previously known about or sampled.
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Posted 2 months ago
Great gin box once again. I love opening my box and finding the contents
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Posted 2 months ago
I enjoy my Gin Box as a treat. Having it occasionally makes it a really special gift. A little more expensive but very high quality and well worth it.
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Posted 2 months ago
Craft Gin Club is rated 4.8 based on 6,334 reviews