This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Our stay at the old Manor was excellent. The house was a good space for a group of 17 and had great character. There was plenty of room for us all with space to spare. The surrounding area is lovely and garden provided a great place for us all to hang out and relax. The owner Sarah was easy to get hold of and quick to reply to my emails. I would recommend the old manor for all groups regardless of size and age range."
"I stayed at The Old Manor with a large group of my friends in aid of the completion of our ALevel examinations in August 2018. The house was absolutely beautiful, oozing with character and comfort complemented by the serene grounds surrounding it and the modern touch of the hot tub. Sarah, the owner, was lovely, and was merely a phone call away if we had any problems (which we didn’t). I would recommend this property to all ages, wishing to escape from the hustle and bustle of every day life."
"The reviews below are very confusing. We stayed at the Old Manor last week to celebrate leaving school and had a great week away. The house was clean and exactly like the pictures which is rare to find. Sarah was very friendly and attentive with our questions. Would definitely recommend this house for anyone considering some time away with friends and family in a quiet environment"
"We stayed at The Old Manor, Almer for one week in July 2018 - our experience
dealing with the owner caused a huge amount of stress before, during and after what was supposed to be a relaxing holiday.
1. 2 days before our arrival, and before the arrival of our 16 guests,
the owner sent us an email to say that they had had to move all the
beds from the top floor to the middle floor due to fire regulations -
when I called to request compensation, she put the phone down. This
caused a considerable amount of stress for my wife and I on what
was supposed to be a week of holiday and celebration. I understand
wanting to comply with regulations but to inform by email and not pick up the phone given the implications for our stay is just
2. On arrival, there was a large bin full of rubbish and maggots - and a
Johnsons cleaners bag of bed linen outside on the path
3. The cleaner we booked with the owner to arrive on the Monday did
not turn up so we had to spend time changing the beds and cleaning
the property after the weekend when we were supposed to be
spending time with family. When the cleaners did turn up on the last
day, they told us that no-one had tried to contact them to arrange the
Monday visit and would have been available if asked - we had to
clean the place ourselves which was a huge inconvenience and
spoiled a day of the holiday.
We were also unable to find the vacuum cleaner which we were trying
to find only because the cleaners had not turned up on the Monday -
we found one vacuum cleaner which overheated - the cleaner told us that it was older than than the 6 weeks the owner told us and
the cleaner had to get her own when she arrived at the end of our
4. We passed on feedback on the property by email during the week
Including utensils and cooking we thought the kitchen should be
equipped with - and told the owner that the toilet seat in the master
bedroom en-suite was broken - this was not fixed during the week.
5. On every email sent to the owner, I asked the owner to keep my wife copied as we were were both involved in the organisation of the
holiday - not once was this done as requested
6. My wife advised that kitchen knives were not sharp - the owner
s aid that the knives are not sharp for health and safety reasons and
people normally bring their own!?
7. When the cleaners arrived on the last day, my wife made coffee for
them and passed on the feedback about the house - a guy arrived
some time later to accuse my wife of being rude to the cleaners which
the cleaners, when we asked them, told was not the case"