Country Hotel Breaks Reviews

4.7 Rating 1,889 Reviews
95 %
of reviewers recommend Country Hotel Breaks
4.7
Based on 1,889 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Country Hotel Breaks Reviews

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

The lady I spoke to and booked with was very helpful. But unfortunately I have only received one email which has me booked for the 17 when I payed for two nights 16 and 17 and no mention of the extras that I have paid for. So I have had to contact the hotel to confirm my booking but no booking reference on email. I then spoke to the spar booking and again no reference to give them but the hotel have been very helpful and have confidence my two dates and the spar l have been able to book l up grade the package due to it been a special birthday 60 for my wife now I will have to contact the hotel again to find out about the room and have we been booked in for are evenings meal 😣
Helpful Report
Posted 1 month ago
Dear Mr Cullen, It's disappointing to receive a 1 star review. Two bookings were made, one for the 17th April which was for the Spa Day booking and one for a Hotel break commencing 16th April for 2 nights. These bookings are for two different departments at the hotel so the confirmations may not come through at exactly the same time. I have checked our records and can see both confirmations have been sent to you, however I will resend both of your booking confirmations in case these have been overlooked. Our phones lines are open 7 days a week. If you have any queries please do give us a call. Kind regards Country Hotel Breaks
Posted 1 month ago
It would be nice if you could include more choice in all areas especially Scotland ! And make the pricing policy clear. Feel,it would be better to be shown as room rate not pppn and when you put the dates you require you should only show the hotels able to take that booking instead of having to go through every hotel individually.
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Posted 1 month ago
The help I received for this booking was faultless, we needed one ground floor room plus 2 others, Karen who I spoke to on Tuesday was brilliant in sorting it out also a pleasure to talk to. Will definitely use your company again.
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Posted 1 month ago
The booking process was very easy and quick. Confirmation email and a text were sent very quickly.
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Posted 1 month ago
Very efficient confermation instantly would recommend to family and friends
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Posted 1 month ago
The operator who helped me book an extended stay was brilliant and explained everything clearly and concisely so that I fully understood your booking system. She even rang me back to confirm my requests for ground floor accommodation & walk-in shower had been met, subsequently confirmed by emails.
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Posted 1 month ago
Contact with the reservation staff was quick and pleasant. The information was accurate and relevant.
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Posted 1 month ago
Easily booked. Good value
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Posted 1 month ago
Lovely staff, a little tired and we didn’t have a view out of the window! Had to have the lights on when in the room due to no natural light.
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Posted 1 month ago
Really impressed with the level of information on the site, the choice, the ease of finding the right place with dates and costs, and the smooth booking process. Great work
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Posted 1 month ago
It helpfully drew my attention to a hotel I would not otherwise have known and I was able to make a booking readily.
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Posted 1 month ago
Instant confirmation which is extremely reassuring and hopefully updates will follow if needed
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Posted 1 month ago
Lots of choice on the website and some really good hotel and dining packages. Great value.
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Posted 2 months ago
The website is clear and easy to follow, so no problem there. Personally it would help me if I could pay via PayPal as I have a non UK bank account.
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Posted 2 months ago
Booking was very easy and straightforward. Good they ask if you wish to put down a time for dinner to reserve rather than having to do that separate. And an email came through promptly. All in all excellent booking service .
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Posted 2 months ago
Excellent customer service! Website also easy to use and some great deals to be found
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Posted 2 months ago
Booking was very straightforward with the deals being easy to see and compare
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Posted 2 months ago
Very responsive.
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Posted 2 months ago
Easy to use website. Just had to wait for the break to be confirmed.
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Posted 2 months ago
website very difficult to negotiate and loading of pages very slow. And now this review page is asking if my delivery was on time, was the item damaged and how many days did it take to make the delivery!!!!???? Its a hotel booking !!!
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Posted 2 months ago
Country Hotel Breaks is rated 4.7 based on 1,889 reviews