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Cost Cutters UK Reviews

4.0 Rating 522 Reviews

76 %

of reviewers recommend Cost Cutters UK

Company Reviews

Product Reviews

4.0

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 22nd September 2022

Cost Cutters UK 5 star review on 17th August 2022

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 23rd July 2021

Cost Cutters UK 5 star review on 4th February 2021

Cost Cutters UK 5 star review on 21st July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a water tray for our nursery which arrived ony a few days later in perfect condition. We are extremely happy with the quality of the product too, very solid and with the added bonus of having a tie to attach the plug to the frame so it never gets lost!”

Dear Gary, Thank you so much for your outstanding 5-star rating of Cost Cutters UK! We greatly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you ordered a water tray for your nursery and it arrived promptly within just a few days, in perfect condition. Our team works diligently to ensure that all orders are carefully packaged and delivered in top-notch condition. Once again, we sincerely appreciate your generous feedback and support. If you have any further needs or inquiries in the future, please don't hesitate to reach out to us. Warmest regards, Vicky Cost Cutters UK Team

“easy to order and communication good”

Dear Zahida,Thank you so much for your kind 4-star rating of Cost Cutters UK! We are thrilled to hear that your experience with us was easy and hassle-free. Your satisfaction is our top priority, and we appreciate your feedback on our seamless ordering process and efficient communication. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your support and look forward to serving you again. Best regards, Vicky

“It was all very efficient, once we'd worked out how to actually pay for our purchase! (our issue not theirs.) Looking forward to using our new picket fence at Chase Grandparents and Grandparents Group - pictures will follow.”

Thank you so much for your fantastic 5-star rating of Cost Cutters UK! We truly appreciate your support and are thrilled to hear that our services were efficient for you. We understand that navigating the payment process can sometimes be a slight challenge, but we're glad you were able to work it out. We can't wait to see the pictures! If you ever need further assistance or have any more projects in mind, please don't hesitate to reach out. Thank you again for choosing Cost Cutters UK and for taking the time to share your wonderful experience! Best regards, Vicky

“everything we have received from this website has been fab! he have had tables and chairs are are waiting the outdoor block for the children to enjoy”

Dear Katie,Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you have been satisfied with your experience at Cost Cutters UK. We are delighted to hear that everything you have received from our website has been fabulous! It brings us immense joy to know that the tables and chairs you ordered are eagerly awaiting the children's outdoor block. We hope they have a fantastic time using them! Once again, thank you for choosing Cost Cutters UK. We truly value your business and look forward to serving you again in the future. Warm regards, [Your Name]

“Placed the order, promptly received confirmation followed by an email saying no stock.”

Hello, Apologies for the issue with the stock. Unfortunately on this occasion our supplier hadn't advised us of their stock issues which is why our website didn't reflect this.

“Good stock and prices. Very easy to order and set up an account; very efficient and friendly customer service.”

Dear Tony,Thank you for taking the time to leave us a 5-star rating for Cost Cutters UK! We truly appreciate your kind feedback. It's great to hear that you found our stock and prices to be good and that the ordering process and account setup were easy for you. We also pride ourselves on delivering efficient and friendly customer service, so we're delighted to know that we met your expectations in that regard. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Vicky

“Good price and fast delivery”

Dear Dorrie,Thank you so much for your fantastic 5-star review of Cost Cutters UK! We truly appreciate your kind words and are delighted to hear that you were satisfied with your experience. We are committed to providing our customers with excellent service, competitive prices, and timely deliveries. Your feedback, especially highlighting the "Good price and fast delivery," lets us know that we're on the right track. Once again, thank you for choosing Cost Cutters UK. We look forward to serving you again in the future! Best regards, Vicky

“First time using the website but found it easy to navigate and purchased what I wanted, I would highly recommend this site for value for money and variety of products, thanks again Costcutter Uk ❤️❤️”

Thank you so much for the 5-star rating, Julie! We really appreciate you taking the time to provide us with such a glowing review. We're so pleased that you found our website easy to navigate and found the products that you wanted. We take pride in providing reliable products with great value for money. We're delighted that you'd recommend us and hope you come back soon. Thank you again for your kind words. 🙂

“Could easily find the exact office desk I had been looking for elsewhere but had to pay around £100 less than in other sites. Payment was easily done and received confirmation as soon as it was possible (in working days)”

Thank you so much for your 5 star rating and your positive review of Cost Cutters UK, Javier. We are delighted to know that you were able to find exactly what you were looking for and also enjoyed a great price. We understand how important it is for customers to have a smooth payment process and we are glad that it worked out well for you. Thanks again for your support!

“Ordered 2 tables - they arrived on time as described. Excellent quality, they are even better quality than we expected. Very sturdy.”

Thank you so much Belinda for the 5-star rating of Cost Cutters UK! We are pleased to hear that you were happy with the table's quality and that you found them sturdier than expected. We really appreciate you taking the time to share your experience with us.

“I was able to speak to a very pleasant lady who although she couldn't give me what I wanted, did it a very professional way. Edward Vidler”

Hi Edward, Sorry we could not help you. Thank you for your lovely review, our team will always try to help if they can. Many Thanks Customer Care team.

“Great service, nice and easy, delivered on time. Seamless transaction.”

Hi Sophie, Thank you for a great review. Hope we can help you again soon. Kind Regards Customer Care Team

“Very poor delivery time. Have received poor communication as to the whereabouts of my order.”

Thank you for taking the time to provide feedback about Cost Cutters UK. We apologise that you have been frustrated with our delivery time and communication. We take customer service seriously and can assure you we will deal with this internally. We really appreciate your feedback.

“Automatic check out wasn't possible because of delivery charge. There were delays in anyone getting back to me so I had to do all the chasing but once Alison Bardsley from Customer Services got on the case, everything went well. Staff were polite and helpful. Well done!!”

Thank you so much for your 4 star rating of Cost Cutters UK, Alexandra! We are delighted to hear that we managed to resolve your issues and you were satisfied with the staff's politeness and helpfulness. And we apologise for the inability to perform an automatic checkout due to the delivery charge and for the delays in anyone getting back to you. We are really glad that Alison Bardsley from Customer Services were able to intervene and make sure that your experience ended on a positive note. Once again, thank you for your kind words!

“Really good quality filing cabinets & a very quick delivery time. Very pleased :-)”

Thank you so much for your 5 star rating of Cost Cutters UK! We are so pleased to hear that you were happy with the quality of the filing cabinets and the quick delivery. We truly appreciate it!

“It (Frameless grey pin board) arrived today and looks good. Pleased at the painless transaction. Thank you. PS I never got a delivery date so the item arrived before it was due. :-)”

Thank you so much Rex for the wonderful 5 star review of Cost Cutters UK! We are thrilled that the Frameless Grey Pin Board arrived before its due date and that you were pleased with the transaction. Your kind words mean a lot to us and we really appreciate the feedback. Thank you again!

“I have asked a few questions about the item to buy and they have been very helpful.”

Thank you for taking the time to leave a review and for purchasing one of Skid Base lab chairs, we are glad you found our team helpful.

“Excellent customer service”

Thank you for taking the time to leave a review and we hope you enjoy the Sensory item.

“I'm very disappointed with this company as you make a lost as a customer. if on cancelling an order even before the 24hr hour they charge. Where ther should be a cooling of period to change your mind with out incurring charges & non receiving of goods.”

Thank you very much for taking the time to share your experience with Cost Cutters UK. We are very sorry to hear that you are disappointed with our company. It does say in our terms and conditions that all cancellations must be made within 24hrs of purchasing. This is due to items being dispatched next day etc this will incur charges of redelivery and restocking fees. Apologies again for the inconvenience.

“Very efficient and personal service. Super responsive!”

Thank you for the review and we are glad you are happy with the service you have received. We hope you enjoy the Bench you purchased. Many thanks Customer Service Team

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Cost Cutters UK is rated 4.0 based on 522 reviews