“Great service if you like your eyes taken out!
Absolutely insane prices.
You might expect to pay a premium for main dealer service but not 2 or 3 times the going rate!
When you are in you are subject to overselling and the five year service plan seems like a good deal but it effectively ties you in to use them”
“Shocking after-sales service ! They have displayed ALL the integrity of a 70's back-street-cowboy company ! A total disgrace and BMW UK should be ashamed to have such a company as Cooper-Durham represent it's brand !”
“Great service until car had been purchased. Had car back 3 times since purchase and feel they don’t want to know. 2 weeks after purchase found out brake fluid needed attending to but this should have been checked prior to purchase. Not the service you expect from BMW. This is my 5th bmw. Wish I hadn’t bought car! Will be thinking twice in s few years when I’m ready to purchase again”
“We would recommend this dealership to anyone, especially John, a couple of unforeseen circumstances cropped up but John and the team dealt with them with humour and most professionally, they were patient and helpful. We bought a fabulous F-Pace.”