COO Jewellers Reviews

5.0 Rating 230 Reviews
100 %
of reviewers recommend COO Jewellers
5.0
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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020 7404 0757

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COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 20th March 2023
Jade C
COO Jewellers 5 star review on 4th March 2023
Natasha &
COO Jewellers 5 star review on 18th February 2023
Louise
COO Jewellers 5 star review on 18th February 2023
Louise
COO Jewellers 5 star review on 20th September 2022
Max F
22
Anonymous
Anonymous  // 01/01/2019
Cannot even find the words to describe just how amazing these guys are. The time, the patience, the cost and just how kind and honest they are. I would highly recommend these to every single person. Thank you for our beautiful wedding rings, we cannot wait to wear them x
COO Jewellers 5 star review on 20th March 2023
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Posted 1 year ago
It was an absolute pleasure working with you both, all the best, Colin.
Posted 1 year ago
Colin was so welcoming and friendly when we visited to pick our wedding rings. As I said to Colin when I picked them, the easiest part of the whole wedding process. 100% would recommend.
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Posted 21 hours ago
HI Charlotte, 'easiest part of the process' that's what we try to do, thanks for the nice review. Colin.
Posted 6 hours ago
Amazing service from Peter in Gravesend. Got my wedding ring and a necklace for my bride as a gift. Seamless process throughout, no pressure sales, I was given the time to decide on the right ring for me and managed to find something that no high street retailers we able to offer, in price and quality. Will 100% use again.
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Posted 1 day ago
Brilliant service and communication from start to finish and the quality of the wedding ring is first class
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Posted 2 weeks ago
Thank you so much to the whole team at Coo. We met Colin at a wedding fayre and instantly felt at ease; really nice to meet someone who is professional, knowledgeable and not pushy. We made an appt to go to Martels straight away and had such a nice experience. Colin took time to go through so many options - which metal, what style, thickness and design etc so we really had a personalised experience and even had a free clean and polish of my engagement ring! We collected our rings today and are so so happy with them, cannot wait to wear them forever. Thank you to the whole team. We are so impressed and will not hesitate to recommend Coo to anyone!
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Posted 1 month ago
Hi Amy, We are so pleased you love your rings, come back to see us after your honeymoon for a complimentary sparkle up of your rings. Colin.
Posted 6 hours ago
Colin was super helpful, friendly and very knowledgeable! He made the whole experience of choosing our wedding rings easy and enjoyable. The rings are gorgeous and we can't wait to wear them for the rest of our lives!
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Posted 1 month ago
Hi Hannah, thank you for leaving tis nice review, enjoy your wedding day, Colin.
Posted 6 hours ago
Amazing experience with COO Jewellers. We first met Peter from COO jewellers at the Chic weddings Gravesend showroom and he showed us different options and allowed us to try on different styles and explained the process of how we would basically give him a budget, and they would create the rings based on this and the types of rings we wanted. We felt immediately comfortable with Peter and confident that he would do an amazing job with our rings! We just picked up our rings today and he did not disappoint, we are so pleased with how they look and they fit perfectly! Thank you Peter and COO jewellers.
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Posted 1 month ago
Can’t recommend COO jewellers enough. We had such a great experience with Peter, he made us feel so relaxed and welcome right from the start, listened to exactly what we wanted and our budget and was great with advising us.
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Posted 1 month ago
Colin has been so informative about how best to create the rings we wanted. He was so supportive in how we could manage payments and advising us on how best to store/ insure and keep them nice for years to come - would highly recommend
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Posted 2 months ago
Thank for the nice review, please remember to pop in for a free ultrasonic clean of your rings anytime.
Posted 2 months ago
Amazing service , Peter was very helpful and welcoming during our appointment. Thankyou so much!
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Posted 2 months ago
Brilliant service and great knowledge and advice to help you pick the right ring for you.
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Posted 2 months ago
My husband and I had a great experience getting our wedding rings from COO a few years ago. We couldn’t be happier with our rings which were beautifully made and engraved. More recently, COO were extremely helpful when my ring was accidentally damaged. It was expertly repaired and returned to me good as new within a week!
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Posted 2 months ago
Thank you for the nice review, we are always happy to help, Colin.
Posted 2 months ago
Fantastic service from start to finish! Beautiful rings for our wedding day! Thank you SO SO much.... we will be back!!!!
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Posted 2 months ago
Peter was beyond helpful. He listened to what both me and my partner were looking for with our rings and allowed us the time to try on and play around with different styles and materials. It was a pleasure meeting Peter and I will look forward to receiving my eternity ring in a few years time!!
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Posted 2 months ago
Haha thanks, Amy. If you need not-so-subtle assistance in making that happen, give me a nudge!
Posted 2 months ago
Fantastic experience with Colin and the rings they had to offer were all stunning. We couldn’t be happier with how ours turned out. Highly recommend
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Posted 3 months ago
Hi Jade, Thanks for taking the time to leave a nice review, have a great wedding day. Colin.
Posted 2 months ago
We really enjoyed our meetings with Peter when picking out our wedding rings, he was patient and very knowledgable. Coo Jewellers created beautiful rings for us that we will cherish. Excellent service.
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Posted 3 months ago
Thanks so much, Danique! See you again soon.
Posted 2 months ago
Peter was so friendly and made picking our wedding rings such a fun experience! He wasn’t pushy and didn’t mind that we spent ages trying and re-trying on loads of different rings. We would recommend to anyone!
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Posted 3 months ago
Sarah, thanks so much for the kind words, it was an absolute pleasure to work with you also. Recommendations are always appreciated :)
Posted 2 months ago
COO were absolutely amazing. Thank you so much for your help we will be sure to recommend you to everyone!
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Posted 3 months ago
I contacted Pete earlier in the year to arrange buying an engagement ring. From the minute I stepped into his office, he put me at ease and took the time to explain everything I needed to know. He kept me updated through the whole process and I had full confidence whilst the ring was being put together that it would be what I wanted. and when I collected the ring, it absolutely was. I would recommend to anyone looking for an engagement ring
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Posted 8 months ago
Peter's dedication to his craft is truly commendable. He meticulously listened to our preferences, offering valuable suggestions along the way, ensuring that the rings were not only visually stunning but also meaningful to us. His attention to detail was evident in every intricate design element, showcasing his exceptional craftsmanship.
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Posted 9 months ago
My wife and I met Colin from COO Jewellers during an open day at our wedding venue, Quendon Hall. He was welcoming, friendly and knowledgeable, giving us confidence in his ability and services. We attended the shop at Martel's Wedding Village where Colin worked with us to help make the best decision for us. The rings and service were really well-priced and the finished products were absolutely stunning. We are thrilled with our rings and would definitely use COO Jewellers again.
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Posted 10 months ago
COO Jewellers is rated 5.0 based on 230 reviews