ControlFreq Reviews

5.0 Rating 182 Reviews
100 %
of reviewers recommend ControlFreq
5.0
Based on 182 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read ControlFreq Reviews

About ControlFreq:

When ControlFreq started in 2007, we believed mobile technology was the future of access control. Being 3 months before the iPhone was released ControlFreq took the first step on a long road of solution discovery – and so it began...

The companies we now work with are top of their game. They need highly adaptable, next-generation hardware, connected software backed up by reliable, experienced support to push the boundaries that take their game to the next level.

ControlFreq employ the very latest 4G-voLTE mobile technology to solve technical challenges in virtually any industry. We've pressure-tested the tech, built the systems and earned the stripes to explore problems and solutions with both tech & non-tech customers.

ControlFreq specialise in connected hardware & software, with 7-day phone support included standard, to provide end-customers a better investment and solutions they can rely on.

Fast-forward to today and, ControlFreq is still mobile 1st! We know what we do best, for whom, and the value we deliver. From remotely monitoring fire, intruder & panic alarms across 800 stores for a major high street retailer to turnkey mobile access control solutions for the industry maverick innovators reshaping the future of parking.

Trade integrators & installers benefit from exceptional reliability & tech support when they need it, not when our office is open.

We are ControlFreq2.0.

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

Write Your review

Tell us how ControlFreq made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Friendly, helpful and effective. Problem solved quickly - thank you.
Helpful Report
Posted 6 years ago
Fab service. Noel could not have tried harder to be helpful. He is a great asset you your company
Helpful Report
Posted 7 years ago
Very good service. Good response to my queries. Prompt replies to my questions. I had problem (my fault) which was attended to promptly. I would recommend this company and certainly use them again.
Helpful Report
Posted 7 years ago
Fab product great after sales service alround good company to deal with.
Helpful Report
Posted 7 years ago
A real interest in solving my problem and a response which could not have been faster, Very impressed
ControlFreq 5 star review on 8th March 2017
Helpful Report
Posted 7 years ago
Thanks Barrie! It may be one of our products from 6 years ago but the fact is, it's one of our products. Happy to help. Best Noel
Posted 7 years ago
By responding and carrying out my request in 36mins.
Helpful Report
Posted 7 years ago
36 minutes is a bit sluggish TBH! Sorry about that :) Noel
Posted 7 years ago
Brilliant support even after 4 years of purchasing
Helpful Report
Posted 7 years ago
Many thanks. Glad we could sort it out for you. Noel
Posted 7 years ago
I purchased a 1 button GSM intercom c/w keypad for one of my customers. I found it to be an excellent product and had great features, it worked perfectly and also the tech staff are very helpful especially Noel who dealt with my order and even the initial programming to get me up and running on site. I would highly recommend this company and will be using them again. Tony Byrne Director ATB Electrical Systems Ltd
Helpful Report
Posted 7 years ago
I'm from the U.S. where 2G was shut down as of January 1, 2017. I have used a GSM intercom for many years and this is my third unit. The first quit working (American made) and their support tried at first but dropped me when nothing else worked, this unit was just okay. The second one came from the UK but different company and had some problems and support was excellent although I am the one that fixed it (my phone messaging was on "unicode" rather than "automatic", which was probably the issue with the first unit). The second unit was 2G and that company did not have a 3G version. After a lot of internet searching I found Control Freq and from what I could see was the best unit out there. I bought the 3G GSM intercom (my third GSM unit) and I have to say the best quality of all three. I did have some issues but Noel got me back on track and it works beautifully! While it is a bit more expensive than the second unit I had which was all plastic this one is all metal and stainless steel. I am not a big "app" person but this one comes with that option and is very easy to understand and use for programming and operation. Needless to say I am very satisfied with my purchase, Thank you Noel and team for a Great Job!
Helpful Report
Posted 7 years ago
Excellent after sales service, even years' after product was supplied still providing quick and efficient technical support. Thank you Noel.
Helpful Report
Posted 7 years ago
Instant response to the enquiry even though the guy was abroad! I sure the gizmo I have ordered is as good as the service so far.. so I can be back on here with a glowing update. Keith www.castlecomfortstairlifts.com
Helpful Report
Posted 7 years ago
After trying and using similar products on the market for GSM Remote Control we found Control Freq provided the best technical advice for our pumping application. They offer great aftersales service and make the install and set up very easy.
Helpful Report
Posted 7 years ago
Very happy with the product and the new sim. Significantly better value gsm monitoring than BT Redcare.
Helpful Report
Posted 7 years ago
Thanks Jon, it's nice to hear we're also saving our customers money! Cheers Noel
Posted 7 years ago
I would like to pass on my thanks for the GSM intercom unit’s we have purchased from you, we normally use Videx, but after trying yours there is no comparison, we no longer have to go to site to add or delete users everything can be done from the office on a laptop, also your service, customer help and Tec support is second to none.
Helpful Report
Posted 7 years ago
Prompt reply to my queries
Helpful Report
Posted 7 years ago
This will be the 4th control freq we have purchased for our biomass boilers. Simple and cheap to install. Very effective.
Helpful Report
Posted 7 years ago
Excellent service and always very good Equipment. Noel you're a star!
Helpful Report
Posted 7 years ago
Good product. Technical support A++ very helpful.
Helpful Report
Posted 7 years ago
Best sales team and also the company had the cheapest price offering for the product I purchased. Well knowledged technical team (specially look out for Noel) and Excellent after sales service too. Strongly recommend the company .
Helpful Report
Posted 7 years ago
Prompt reply from Mr. Noel. Good service
Helpful Report
Posted 7 years ago
ControlFreq is rated 5.0 based on 182 reviews