Conservatory Blinds 2Go Reviews

4.7 Rating 1,857 Reviews
94 %
of reviewers recommend Conservatory Blinds 2Go
4.7
Based on 1,857 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Conservatory Blinds 2Go Reviews
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Phone:

0800 862 0464

Location:

1 Longwall Avenue, Queens Drive Industrial Estate
Nottingham
NG2 1NA

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To put it bluntly, this company should really be called "Blinds2gowrong". I ordered 2 thermal blackout blinds from them in August of 2020. Less than two and a half years later they are unusable. The cords have frayed so much that the blinds cannot move up and down. Compare this to blinds from another company that were fitted 17 years ago and still work perfectly. They are used in exactly the same way. They go up in the morning and errrrm....down in the evening. (In other words, the actual purpose for blinds) The only difference is that those are not 'thermal blackout' material. Contacting the company gave me options of: Re cord them myself (they provided the cord). Send them back at my expense - for postage both ways. Buy new ones with a 25% discount. We initially chose to re cord them ourselves but realised it was less straight forward than we thought. Contacting the company back for advice, their advice was "It's too complicated". So why were we offered that option in the first place? There is an old saying "Don't throw good money after bad", so I will not be wasting any more money on this rubbish - and then repeating the whole process again in a couple of years time. My advice to potential buyers is look elsewhere unless you want to buy a substandard product from a company with substandard after sales service. Beware!
Conservatory Blinds 2Go 1 star review on 31st January 2023
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Posted 1 year ago
complete waste of a lot money😡 the tension is impossible to get right as result they keep slipping down. They dont fit or look nice, and today one has finally given up and clips slipping out of the seal and wont stay back in. should have put money toward something better . dont bother is my advice
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Posted 3 years ago
Conservatory blinds waste of money keep falling down. One cracked the window putting the bracket in, brackets don’t sit flush against the window so there is a gap at the top and bottom. Very difficult to adjust tension, and the instructions diagrams are mirror image so hard to follow. Going in the bin.
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Posted 3 years ago
Very disappointed we ordered 4 wooden blinds and despite the company insisting you measure correctly it seems their staff can’t do the same. All 4 blinds are too long by several cm which means they clunk onto or past the window sill and have too many slats! Have tried to get help, sent photos and been ignored completely. No response! Wasted hours in online chat queue, sent emails passed from person 6 weeks later I finally got a chap called Daniel who having looked at the evidence of my blinds falling past the window sills assures me that they are in fact made correctly! Despite each one being completely different amount too long ranging (1-4 1/2 cm) this is acceptable apparently? They offered a Us. us a guide to removing slats but they are not going to do anything. At NO point in the buying process were we told our blinds would NEVER look like the ones on their website that open up fully and sit perfectly in the gap! Don’t waste your money with this company once they have it it’s gone!
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Posted 3 years ago
Terrible costumer service ,They never responded to my email . They don’t offer a repair or readjustment service for a faulty measurement instead they ask you to reorder
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Posted 3 years ago
Good products. Appalling customer service
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Posted 3 years ago
Absolute waste of over £1000, made the mistake of ordering for the whole conservatory. 75% of the blinds needed extra adjustment as they kept falling down. Now when we get warm/hot weather the clips that slide in the window rubber slide out of position and the blinds fall out smashing any items on the window sills. Very poor ugly design.
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Posted 3 years ago
Do not use. Awful experience. The blinds took over a month to arrive and when they did they were damaged. Have attempted to claim refund but they do not respond. They claim they require the return of blinds (which are large) however their courier does not pick them up. Customer service takes an age to reply and are u helpful and uninterested when they do. They have stolen money and we must now take legal action to recover.
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Posted 4 years ago
Really easy to order. Very fast delivery and the blinds are lovely. Really good quality and I absolutely love them. They look great and fit beautifully.
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Posted 4 years ago
Love my perfect fit blinds they are perfect for French doors.
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Posted 4 years ago
Brilliant real good quality and so easy to fit This is the 2nd order I have placed and 3rd is being prepared now Will not bother to look elsewhere no need to SUPER PRODUCTS and SERVICE TO.
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Posted 4 years ago
The blinds are perfect, just what I wanted. Only reason for 4 stars, delivery was almost 4 weeks. I will still order more blinds, but will be aware I might have to wait a bit for delivery.
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Posted 4 years ago
Delivered what I ordered, quickly and reliably, having earlier solved (by phone) location of a detail on website. They're now up, and our bedrooms are all now dark enough to sleep in during the light scottish summer nights.
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Posted 4 years ago
I have purchased 3 blinds from Blinds 2go and have never been disappointed, fast service good quality products would certainly use again thank you
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Posted 4 years ago
Blinds look lovely quality but are impossible to fit despite being called easyfit!
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Posted 4 years ago
Cheapest quote from other companies was £900 .... So spoke to customer services and ordered one to test quality...(didn't mind postage).very pleased so ordered all 8 (free postage as spent over certain amount) and got them for HALF the price of the other (come to your house and measure) companies....look awesome...loads of comments from friends and easy to fit
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Posted 4 years ago
Great service, fast delivery,easy to fix ,would use again and recommend. Thank you easy fix.
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Posted 4 years ago
Great service, easy to order with fast delivery and very well made blinds. Will recommend to any friends looking for blinds.
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Posted 4 years ago
"Excellent service and product very easy to assemble. Very happy to recommend you to others"
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Posted 4 years ago
Perfect quality, good service and very easy to navigate.
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Posted 4 years ago
Conservatory Blinds 2Go is rated 4.7 based on 1,857 reviews