“I wouldn't use or recommend confused.com. unfortunately due to a vehicle hitting my vehicle I found out the hard way that not all insurance companies/brokers on their site are good reliable companies. So I would recommend to anyone using the comparison sites, step away from using them. Do your research before you buy any insurance. Freedom brookers, action 365, pukka insure and Stella insurance (companies to avoid on their site).”
“Put the reg in for the van I wanted to insure came up as having 5 seats instead of 2 so they cancelled my policy after 1 day and took £95 off me as a cancellation fee and takes 5 days to refund my money. So now im stuck with no money to insure the van and lost out on a new job I was supposed to be starting. Now I'm at home no job no van as still waiting fir my refund.”
“Unfortunately, I would be wary of using confused.com due to you having Hastings insurance on there, as they are a scam company and I would not want a Friend to lose money from any recommendation.”
“Top of the search list comes Performance Direct and possibly their parent company as well . They have unfair so probably illegal terms and conditions . Use your own research or risk getting caught out.”
“Google searched commercial / business insurance filled all the on line bits bought insurance only to find they don’t do business insurance policy was cancelled and refunded complete waste of time luckily I had the instinct to call and check”
“Did not copy all my information across, even though it was accurate. we have 4 vehicles and when info on one vehicle sent to Sterling (awful company) they took initial payment but because the CUE information was different from what was listed it bumped the price, they then placed mileage restrictions on the vehicle and loads of other requests. The cancellation fee even though policy had not started was £85, they said they have to pay confused for the lead. So I cancelled and will have to find alternate insurance”
“Although confused.com where fine van I sure are an absolute waste of time changing the insurance amount by double a joke of a company ended up cancelling the policy which was a job n a half to do as well”
“Unfortunately they use scam companies like van line Direct. There happy to send you quotes for example at £261. But when you go to site to finalise it turns into £380.
When asked they said they would look into it. And ended up saying where just a comparison site. They wouldn’t honour the price . Very disappointed. Won’t use again , in this current climate scamming is not”
“I previously had a car insurance policy and have full no claims bonus - I used your site and was provided with an insurance company that doesn’t accept car to van no claims bonus - it’s taken me all day to sort out - the wording needs to be more clear for TCF”
