“I don't like the way you do business. Giving my details out to insurance brokers or Sterling is not on. Leaving me no choice having taken my money upfront then wanting to charge more when it comes to verification.”
“I went through confused.com, got their recommended provider with a good quote, since then I have had confusing emails that says we have your insurance request and will be in touch within 48 hours, it is now over 72 hours later - I do not know if I am insured or not and have chased up with no response”
“Spent a whole day on the phone and reviewing email quotes. Could not get it right, over and over again we received quotes which had incorrect information”
“Failed complete I took time out to complete online quotation then phoned budget van insurance only to be told that I could not use this quote because I have already got my car insured with BIsl group to which the discount had been used I would like to thank you for a complete waste of time!”
“Got cheapest van insurance through your site only to be called by the company and told my insurance would be invalid if I didn’t take out business insurance as a foster carer! Needless to say I cancelled the extortionate policy with Mohamed and returned to my previous company, direct line! A far superior service and they are not on a comparison website!”
“Pressed renewals. Quote line direct came back as the cheapest. Bought insurance with them then 3 days later received a text message reading that I have to pay an additional £112 because the purchase date was incorrect even though it was fine last year through confused. Com”
“Tried to purchase three separate quotes having followed link to insurance providers website,each time payment failed to go through. Then went to compare the market and process was complete within 5 minutes and van was insured”
“I wanted to add another driver on my work van, my insurance is 400 pounds, I was informed that to add another driver would cost 850 pounds on top of my existing policy so I went online to see how much it would be to take out a new policy with the other driver on it, I got a result of 600 pounds from the same company that wanted to charge me an extra 850 pounds, so I phoned them to cancel my old policy and take them up on the new quote, they just kept cutting me off and passing me to different departments, after 2 hours I gave up, I just hope that one day I get the chance to treat them like s..t and return the compliment”
