Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,771 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,771 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Best quote obtained”

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Posted 4 days ago

“Easy to use. Clear comparison.”

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Posted 4 days ago

“Easy to follow and very informative to find the correct home insurance.”

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Posted 4 days ago

“Very straightforward and easy to renew. Good incentive with the 20 GBP vouchet.”

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Posted 4 days ago

“Plenty of choice at good prices.”

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Posted 4 days ago

“Excellent choice of policies and pricing”

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Posted 4 days ago

“Have been very pleased with the rewards I have received through confused.com - especially the car wash vouchers!”

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Posted 4 days ago

“Over all I was impressed with the service but was disappointed to find that after I had paid the legal cover was not added”

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Posted 4 days ago

“Able to ring the company for the confirmation & also awaiting for the reward of £20 voucher as a gesture goodwill from Confused.com”

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Posted 5 days ago

“Ok got what was needed eventually”

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Posted 5 days ago

“Found chepest price”

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Posted 5 days ago

“Easy to use website 😀”

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Posted 5 days ago

“The system is very user friendly and absolutely "not" confusing . This is the 3rd time I've chosen it finally.”

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Posted 5 days ago

“Straightforward and professional. Easy to follow even for Senior Citizens. Useful to have the current policy to hand to complete the information required to secure quotations.”

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Posted 5 days ago

“Couldnt do it on line. Eventially found a phonr number to get to yheir office”

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Posted 5 days ago

“Good service”

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Posted 5 days ago

“Obtained quotes from Confused.com and I got a quote from Admiral which was very competitive. When I attempted to purchase the insurance, it said this quote wasn't valid on line. I ended up buying from another comparison site.”

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Posted 5 days ago

Hello Peter, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 3 days ago

“Great easy”

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Posted 5 days ago

“Could not get the insurance that I needed. So not good this time.”

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Posted 5 days ago

“Very good price”

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Posted 5 days ago

Confused.com - Home Insurance is rated 4.6 based on 45,771 reviews