Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,759 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,759 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very good and helpful”

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Posted 3 days ago

“no thankyou”

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Posted 3 days ago

“Very easy to compare home insurance, saved nearly £140”

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Posted 3 days ago

“Slick and best price with the bonus of a £20 voucher and free coffee.”

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Posted 3 days ago

“Very pleased with this serve, saves me money and that can only be a good thing.”

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Posted 3 days ago

“very happy with confused.com best quote and service”

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Posted 3 days ago

“Useless! After time spent entering my insurance details into the system I received back quotes, but each and every quote was not recognised by the insurance companies.”

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Posted 3 days ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 2 days ago