Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 45,774 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 45,774 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use but didn’t find what I was looking for on this occasion.”

Helpful Report

Posted 1 month ago

“Confused.com showed me two companies allegedly offering me comparable house insurance for £70 and £50 less than what my current insurer was asking. The £70-cheaper company, at the last minute, turned out not to offer paying an annual fee by credit card (my preferred method), and the £50-cheaper's website wouldn't progress, causing me to ring their number. Turned out it would take 2 hours for the call-answerer's system to update, and that would have been after his working day. Reluctantly, I went with my current insurer as I was running out of time.”

Helpful Report

Posted 1 month ago

“did what I asked”

Helpful Report

Posted 1 month ago

“I was relatively happy with CONFUSED.COM in comparing various insurance companies for me but, after I had chosen one to purchase, it was difficult to remove other "ADD ONS" which kept popping up overlaying what I was trying to read on the screen.”

Helpful Report

Posted 1 month ago

“quote not competive”

Helpful Report

Posted 1 month ago

“Good info about the insurance I was looking for.”

Helpful Report

Posted 1 month ago

“Great prices. Easy to use website. But if you have a query, it's impossible to get help.”

Helpful Report

Posted 1 month ago

“easy to use but offers did not meet my needs”

Helpful Report

Posted 1 month ago

“Price cheaper with others”

Helpful Report

Posted 1 month ago

“We’ll it was ok until I got a confusing reminder to buy the insurance before it timed out…”

Helpful Report

Posted 1 month ago

“Too expensive”

Helpful Report

Posted 1 month ago

“Just one of the many comparison sites”

Helpful Report

Posted 1 month ago

“Misleading information”

Helpful Report

Posted 1 month ago

“my dealings with confused.com were exellent i did purchace from sky protect but had awfull problems trying to pay online so i had to do it over thephone i hope this does not disqualify me from therewards yours david hallam”

Helpful Report

Posted 1 month ago

“Not better than others just the price was slightly lower. No clear reward and not very valuable either. Will use whichever has the cheapest offers not the most valuable gifts.”

Helpful Report

Posted 1 month ago

“I found it helpful in comparing quotes from the various insurance companies”

Helpful Report

Posted 1 month ago

“So, like with many comparison sites I’m really not interested in free coffees, car washes or vouchers for Halfords, I’d much rather feel assured that the quotes I receive are genuinely competitive and free of gimmicks, strip out the marketing fluff and be more credible.”

Helpful Report

Posted 1 month ago

“I don't seem to have received my Top Cashback reward so £30 down and feeling cheated.”

Helpful Report

Posted 1 month ago

“Everything was fine , but have not received my 12 car washes ?”

Helpful Report

Posted 1 month ago

“V easy to use and reminders as renewal date approached. However the promotion mentioned free coffee and gifts. I have not heard any more about this which is disappointing.”

Helpful Report

Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 45,774 reviews