“Got a provisional yes on car finance & called from the dealership to tie up the deal & purchase my new car & the guy who took my call was new & untrained. Got all the way thru the application only to be told their systems had gone down. This was 4pm on a Friday. Their response was to suggest I took my business elsewhere which I promptly did. Appalling way to conduct business”
“The offers that come up initially on the website, are not the rates I am offered when I actually Apply for the loan.
For example you had a rate with one bank at 2.9%, when I applied it was 22.9%, it wasted my time completely”