“I needed to make adjustments to my car renewal quote. Agent Paige PS1 was patient, helpful and efficient dealing with my queries. Overall a good online experience.”
“I was previously unhappy with this company due to the price hike I got when my car was no longer on the road and got a smaller and newer car and removed my son off the policy so was going to leave.
Today I was with a member of the team online and my connection cut of so was put through to another team member md1 who was extremely helpful and addressed all my concerns so she gave me a great renewal offer and I decided to give them another go. Hopefully I made the right choice, only time will tell.
So my review is regarding the grate service md1 gave me today not as the company as a whole.”
“I rang today regarding my car insurance as the premium had increased by £40 this year. I am pleased to say that my new premium for next year was decreased by this amount during this call This was dealt with efficiently by LE8 who was very helpful and polite. Thank you”
“Renewing insurance for 2 cars. Ct1 very helpful and it only took a few minutes to complete transaction. Both car policies were less cost than previous year for the cover that I wanted, so very happy. For me 'One Call' brokers have offered the best insurance comparisons in the market place so that I don't have to do all the checks.
Ct1 was able to deal with all my needs very efficiently. Thankyou.”
“My contact was "EG3" - and she could not have been more helpful .
I phoned to switch the cover on our motor policy to another car . I found the service thoroughly professional , knowledgeable , friendly and patient . All of my questions were answered fully and I am delighted with the service . Thank you !!”
“NN2 was extremely helpful and made purchasing a new policy very easy, she knew what she was talking about and I felt confident about the service I had received.”
