“The person that dealt with me seemed extremely helpful, however when a mistake was made I spotted when reviewing the policy afterwards on the handy user portal area, no one could help me and said they would need to wait for the original person to come back in so they could make the amendment. (Only 1 person could help me?) so I had to wait for that. Informed them of the change and he said he will change it. I'm still none the wiser if the change has actually been made so my insurance my be invalid due to no fault of my own. I've contacted them already about the change, what more can I do other then waste more hours trying to talk to someone else”
Hello Adam. it's Samantha here from Complete Car Cover. Thank you for your feedback. I have asked one of off our Senior team to contact you direct. I trust you have now been contacted and your concerns have now been resolved.
“Thank you for the opportunity. I am very happy to got a car cover from you. Good prices fast approval kind coustomer service! Wish you all the best!
Best RegardS Janos”
Hello Abdullah. Thank you for your feedback. All feedback is important to us. I have looked into your comments and can see that our complaints team have contacted you. I trust that your issues have now been resolved. Regards Samantha Complete Car Cover.
“never call them to buy the insurance,they will remove all the benefits during your phone call so then your insurance will come without main benefits
my car insurance was comprehensive when i take the quote online at money supermarket when i phone them for final purchase they changed it as third party fire and theft
they making money by cheating the customers”
Hello Regitharan. Thank you for your feedback. All feedback is important to us. I have asked our complaints team to look into your concerns and contact you directly with their findings. Regards Samantha Complete Car Cover
