“Friendly and welcoming service easy to setup up and polite customer service. Helped with my qoute massively and with even just speaking over the phone a member of staff managed to knock £400 of my original qoute.”
“My personal opinion i think it a great insurance company
An a massive thanks you to they lady that convinced me to buy the insurance
Very professional an she's got great sense of understanding”
“I phone up complete cover for a specialised car insurance quote, i previously new the company as the AandA group and had always been pleased with the service. This time i went through the steps as you do and was pleased with the price quoted so i accepted and paid the deposit. When the documents came through i found the complete cover group had managed to insure one of my other vehicles instead of the car i phoned up about. I took me over a week to get my money back over an error that was not my fault and complete cover group have never come back to me with a quotation for the car i originally phoned about!”
Dear Christopher,
We thank you for your valuable feedback and for bringing this to our attention.
We will be looking into this matter for you and an agent will be in touch with you shortly.
We appricate your patience,
Kind regards,
Ben
“Hi, you don't accept when you drive with a company car no claim bonus but you accept accidents when it is not my fault. It sounds like another case of stealing money.”
Dear Antanas, We thank you for your valuable feedback. Its important to us. We will certainly be looking in to this for you and be in contact with you directly asap. With kind regards, Charmaine.
