Collectif Reviews

4.31 Rating 13 Reviews
77 %
of reviewers recommend Collectif
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Anonymous  // 01/01/2019
The quality was absolutely terrible and cheap on every item I have held in my hands. Also terribly fitting if you are not very tall, with a very long torso. I don't know how they can charge these prices for fast-fashion clothing of way way worse quality than Zara. I also don't know how you find so many influencers singing their praises, and no one mentions this.

You have to pay for the return of the items, so beware if you are not from the UK, as this will be expensive. Also incredulous to find that they have not increased their 14 days for refund policy in light of the current pandemic. If you can't leave the house, you better have someone to go to the post office for you so you can get the refund. I would do not want their store credit option, because I do not want to purchase anything from this brand again.
Posted 10 months ago
Clothes are ok. The glitter on my Trixie dress washed off after just one washing. The most appauling is their return process: you have to pay the postage yourself and for the heavy clothes it's often twice as much as what they paid (£12 when it was originally £5.50). Not to mention that you only have 14 days to return your clothes rather than the usual 28. Because of all this I won't be shopping with them again.
Posted 11 months ago
Beautiful clothes, great customer service and very fast delivery. Delivery is via DPD which can seem expensive but its easy to track and in most cases your package is with you next day. Quality of fixings can sometimes be a bit shoddy - zips and buttons fall off - but these are superficial and easily remedied.
Posted 1 year ago
Every package comes really quickly, everything fits wonderfully and I look forward to every sale so I can snap up all those clothes I've had my eye on for months.
Posted 1 year ago
Amazing quality and prices love this site
Posted 2 years ago
Nice products, high quality, but bad customer service.
Posted 2 years ago
An amazing shop with friendly staff
Well worth travelling from Northamptonshire
Posted 2 years ago
Fits like a glove, great service and wonderfully different clothes. So pretty and elegant.
Posted 2 years ago
Fab sale superb customer service when there was a problem with delivery
Posted 2 years ago
Got a lovely dress on sale, fits me beautifully (and I'm an awkward shaped size 16), it's really well made and it was at a great price. highly recommended.
Posted 2 years ago
The shopping was easy on the webshop and the shipping was fast. No problems at all.
Posted 2 years ago
Clothes are lovely but postage is expensive for a mediocre service and no free delivery no matter how much you spend. Not sure if I'd order again
Posted 3 years ago
Fantastic products and brilliant customer service! Usually a little out of my price range but their sales are amazing. Sizing is always spot-on and they actually go up to plus sizes unlike many high street retailers.
Posted 3 years ago
Collectif is rated 4.31 based on 13 reviews