Colin Appleyard LTD Reviews

Name: Colin Appleyard LTD
Address: Cornmill Garage, Halifax Road,, Keighley
Rating: 4.81

4.8 Rating 4,109 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

Metrics

Info

4.8

Based on 4,109 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

Write Your review

Tell us how Colin Appleyard LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Colin Appleyard LTD 5 star review on 30th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Suzuki Ashton went above and beyond to accommodate my needs. Found the right car in the desired colour before the due date. Very professional and accommodating. Highly recommended”

Helpful Report

(Ashton-under-Lyne) - Posted 1 month ago

Hi Allison, Thank you very much for your 5-star review. We appreciate your kind words and are thrilled to hear about your positive experience with us. It's really nice to know that Team Ashton went above and beyond to meet your needs and managed to find the perfect car in your desired color before the expected date. We do take immense pride in our professional and accommodating approach and it's always rewarding to hear that our efforts have been noticed. Thanks again Allison, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 3 weeks ago

“It was the right car at the right time the ins group for the vitara was 20 and getting to a stupid amount of money, I have a perfect driving record, never claimed or had a claim against me in 64 years of driving. so I decided my next car would be a sensible one for insurance, I had set my mind on going back toToyota as I had a yaris verso for 17 years, you had an aygo x I had my eye on but a bit more than I wanted to pay, then you got in a second aygo x, slightly more miles but seemed to be the right car for me, we negotiated a deal and I have now got what I believe is the right car for me. Thankyou. J Matthews.”

Helpful Report

(Huddersfield) - Posted 1 month ago

Hi Mr Matthews, Thank you very much for your 5-star review. We appreciate your feedback and are thrilled to hear that you found the right car with us. We do understand the importance of finding the perfect car that meets both your needs and budget and it sounds like the Toyota Aygo X you purchased was just what you were looking for. We're glad we could negotiate a deal that worked for you and help you find the ideal car at the right time. We'd also like to take this opportunity to commend you on your impeccable driving record spanning over 64 years. That really is impressive. Thanks again Mr Matthews, enjoy your new car and wish you many safe and happy miles ahead.

Posted 3 weeks ago

“I dealt with Chris and Dean in Ashton and the level of service that they gave was excellent They both went the extra mile with their helpfulness patience and understanding and I would highly recommend this dealership to anyone”

Helpful Report

(Ashton-under-Lyne) - Posted 1 month ago

Hi Graham, Thank you very much for taking the time to share your thoughts with us. We appreciate your feedback and are delighted to hear about your excellent experience with Chris and Dean at our Ashton Showroom. It's also great to know they provided you with exceptional service, going the extra mile in all areas. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Graham, enjoy your Subaru Forester and we look forward to seeing you again soon.

Posted 3 weeks ago

“the customer service from start to finish was seamless and an enjoyable experience ..Informative staff ,no hard sell was helpful in every way possible to even helping me with emails with my computer thank you”

Helpful Report

(Bradford) - Posted 1 month ago

Hi Julie, Thank you very much for your glowing 5-star review. We appreciate your feedback and we're pleased to hear you had such a seamless and enjoyable experience with Jamie and the team. We take pride in ensuring our staff are both informative and helpful without resorting to any hard selling tactics, so it's truly rewarding for us to know that we were able to assist you in every way possible, including helping with the email side of things. Thanks again Julie for taking the time to share your thoughts with us, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 3 weeks ago

“Sorry but my husband has terminal cancer and I am under too much pressure to write a review”

Helpful Report

Posted 1 month ago

We are so sorry to read your comments and totally understand the pressure you must be under. Our thoughts are with you during this difficult time and if there's anything at all we can help with, please don't hesitate to reach out.

Posted 4 weeks ago

“We have had a very positive experience buying a vehicle from Colin Appleyard, Keighley. Friendly and helpful staff.”

Helpful Report

(Keighley Suzuki) - Posted 1 month ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope your Suzuki Vitara brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Another great experience purchasing a car from Colin Appleyards, Keighley. Dealt with Matthew Butterfield for our 3rd purchase and we cannot praise him enough. He is just wonderful to deal with and is as said previously in a review an asset to the company!”

Helpful Report

(Keighley Suzuki) - Posted 1 month ago

Hi Paul, Good to hear back from you and thanks very much for once again taking the time to leave us a 5-star review. It's great to know you've had another positive experience purchasing a car from us here at our Keighley dealership and we're delighted that Matthew was able to assist you with your third purchase. Matthew is a true asset to our company and we'll be sure to pass along your praise. Thanks again Paul, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Would like to say how comfortable and relaxed I felt buying my new car. No pressure at all from Matthew. Everything explained to me. Great service”

Helpful Report

(Keighley Suzuki) - Posted 1 month ago

Thank you very much for your 5-star review. We're delighted that Matthew was able to assist you and thoroughly explain everything during the purchasing process. Delivering great service is our top priority so it's really nice to know that's what you experienced. Thanks again, we appreciate your review and we hope your Suzuki Swift brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Buying a new car was a very pleasant experience. The staff were all very friendly, efficient and knowledgeable. Special thanks go to Christopher and Dean. I look forwards to seeing you all when I bring the car in for service. Barrie”

Helpful Report

(Ashton-under-Lyne) - Posted 1 month ago

Hi Barrie, Thank you very much for your glowing 5-star review. It's really nice to hear that your experience of buying a new car was such a pleasant one. Our team takes pride in being friendly, efficient, and knowledgeable, so your kind words mean a lot to us, we'll be sure to share your feedback with Chris and Dean. Thanks again Barrie, we value your review, enjoy your Subaru Crosstrek and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Much more customer orientated than so many other dealerships with whom I have had dealings. You should offer training courses on how to do the job properly to other dealerships.”

Helpful Report

(Keighley Suzuki) - Posted 1 month ago

Hi Steve, Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments and to know how pleased you were with the all-round service you received from us. As a family run business we do strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Steve, we appreciate your feedback and we hope your Suzuki Ignis brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Staff were very informative and helpful I also appreciate the video”

Helpful Report

(Bradford) - Posted 1 month ago

Hi Jim, Thank you very much for your 5-star review. We really appreciate your support and are thrilled to hear about your positive experience with us. Our staff take great pride in being informative and helpful, so we're delighted to know that you found them to be just that. It's also nice to know that you appreciated the video. Thanks again Jim, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Excellent service as usual”

Helpful Report

(Bradford) - Posted 1 month ago

Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback and are delighted that once again you had an excellent experience when visiting our Bradford Service Team. Thanks again Ian, we value your continued support and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“This was a new experience for me and Lewis talked me through every detail, making me feel at ease. I can only say my whole experience from Colin Appleyard, from start to finish, was very informative and helpful and I’m so glad that I chose this company to deal with.”

Helpful Report

(Huddersfield) - Posted 1 month ago

Hi Karen, Thank you so much for taking the time to leave us a five-star review and for sharing your wonderful experience with us. We really appreciate your kind words and are thrilled to hear that our team member, Lewis, provided you with exceptional service. We understand that purchasing a vehicle can be daunting, especially if it's a new experience for you. However, we are delighted that Lewis was able to guide you through every detail and make you feel at ease throughout the process. Your feedback regarding your entire experience with our company, from start to finish, being informative and helpful, makes us truly proud and we're delighted that you chose us to be your trusted partner in this journey. Thanks again Karen, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Brilliant service from start to finish choosing and collecting my Vitara. You have a gem in Chloe - she steered us through the process seamlessly and has a great wealth of knowledge. Thank you to you all. I love the car and am looking forward to many happy miles motoring”

Helpful Report

(Keighley Suzuki) - Posted 1 month ago

Hi Ann Marie, Thank you very much for your outstanding 5-star review. We really appreciate your feedback and are thrilled to hear that you had a brilliant experience from start to finish while choosing and collecting your Suzuki Vitara. Chloe is indeed a gem and we're glad she seamlessly guided you through the process and shared her extensive knowledge. We're delighted that you love your new car and we hope it brings you endless joy and unforgettable adventures Thanks again Ann Marie, we value your kind comments and support.

Posted 1 month ago

“Good cheerful service from Steve. Part exchange price from Ali was acceptable. No trouble in recommending this dealership to anyone wanting a new or used car from them. Florence was also very helpful on initial contact. Let's hope the new owner's recognise what good people they have & give them an immediate raise.”

Helpful Report

(Huddersfield) - Posted 1 month ago

Hi Paul, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Steve and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Paul, we appreciate your review and it's great to know you'd have no trouble in recommending us to others. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“I was really pleased with the service. Staff were polite and efficient. I would certainly recommend them.”

Helpful Report

(Bradford) - Posted 1 month ago

Hi Paul, Thank you very much for taking the time to leave us a 5-star review. We appreciate your support and recommendation of Colin Appleyard LTD and we're delighted to hear that you were really pleased with our service. Our teams always aim to ensure a polite and efficient experience for our customers and it's a delight to know that's what you experienced. Thanks again Paul, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“I’m delighted to leave this review, Chris and Dean have been fantastic. They are a credit to Colin Appleyard’s always available to speak to for help an advise. This made everything very smooth, we collected our new Subaru Crosstrek today. Thanks gents, I will definitely be recommending people to deal with Colin Appleyard in the future 😁”

Helpful Report

(Ashton-under-Lyne) - Posted 1 month ago

Hi Mike & Bev, Thank you very much for your glowing 5-star review. We really appreciate your kind words and recommendation. We'll be sure to share your feedback with Chris and Dean and it's great to know they made your purchasing experience smooth and enjoyable. Thanks again, we value your review, and we hope your Subaru Crosstrek brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Great service”

Helpful Report

(Bradford) - Posted 1 month ago

Hi Martin, Thank you very much for your review. It's nice to know you were happy with the service you received from Dan and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Martin, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“My experience at Colin Appleyards is 10 out of 10 the staff are so friendly and helpful I would definitely recommend them to anyone who wants to buy a car”

Helpful Report

(Huddersfield) - Posted 1 month ago

Hi Janet, Thank you very much for your glowing 5-star review of Colin Appleyard LTD. We really appreciate your kind words and are delighted to hear about your positive experience with us. We do pride ourselves on having friendly and helpful staff and it's great to know that they made such a great impression on you. Thanks again Janet, we value your feedback and it's nice to know you'd definitely recommend us. Enjoy your Suzuki Vitara (Looks Great) and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Customer Service was excellent! Jon who we dealt with was lovely, he was very knowledgeable about the car we wanted to purchase- unlike other car dealer showrooms, we weren’t put under any pressure to make a snap decision! The purchase price was in line if not slightly cheaper than other places He made the purchase extremely easy and we picked up the car within a couple of days”

Helpful Report

(Huddersfield) - Posted 1 month ago

Thank you very much for your wonderful 5-star review. We're delighted to know that our customer service exceeded your expectations. We do take pride in employing knowledgeable and friendly staff who strive to make the car-buying experience as effortless as possible and it's great to know that's what you experienced, we'll be sure to share your kind comments with Jon and the team. It's also nice to know that you found our prices to be competitive and slightly cheaper than other places. Thanks again, we value your support and we're very pleased to hear about your positive experience with Colin Appleyard LTD. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 month ago

Colin Appleyard LTD is rated 4.8 based on 4,109 reviews