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Colin Appleyard LTD Reviews

4.8 Rating 4,110 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

4.8

Based on 4,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

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Colin Appleyard LTD 5 star review on 30th March 2024

Gabriella Feather

Colin Appleyard LTD 5 star review on 8th March 2024

Colin Appleyard LTD 5 star review on 1st March 2024

Colin Appleyard LTD 5 star review on 13th February 2024

Colin Appleyard LTD 5 star review on 29th January 2024

Colin Appleyard LTD 5 star review on 21st May 2023

Colin Appleyard LTD 5 star review on 7th May 2023

Mrs J Whitfield

80

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every aspect of buying a car from this dealership has been first class. From the initial enquiry to driving away in my new car I felt confident that I was dealing with an honest firm that puts the customer first. I cannot praise them enough for their knowledge, expertise and high standards.”

(Keighley Suzuki) - Posted 1 month ago

Hi Margaret, Thank you very much for taking the time to leave us a 5-star glowing review. It's great to hear that every aspect of your car buying journey with us was nothing short of first class. It is our utmost priority to ensure that our customers feel confident and well taken care of throughout the process and we're so pleased to know that we achieved this with you. Your appreciation for our dedication to honesty and putting the customer first means a great deal to us. We strive to provide a knowledgeable and expert service, as well as maintaining high standards, so it great to know that's what we achieved. Thanks again Margaret for your wonderful feedback, enjoy your Suzuki Swift and we look forward to providing you with the same great service on your next visit.

Posted 4 weeks ago

“Can't praise the company & Matthew enough picked up my 1st suzuki car today Matthew talked me through all matters hand over was perfect the company premises were spotless would recommend anyone to have a look at colin appleyards.”

(Bradford) - Posted 1 month ago

Hi Nigel, Thank you very much for your wonderful 5-star review. It's great to know that Matthew provided you with an excellent experience when you picked up your first Suzuki car and it's nice to know he took the time to guide you through everything and ensure a perfect handover. Thanks again Nigel, your feedback means a lot to us and we couldn't be happier that you had such a positive experience with us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to contact us. We wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“An Exceptional Experience at Suzuki Colin Appleyard LTD! I recently purchased a new vehicle at Suzuki Colin Appleyard LTD and I couldn't be happier with the service I received. From the moment I walked through the door, I was greeted with a warm welcome and a level of customer care that exceeded my expectations. Nick, my salesperson, was a true professional in every sense. His knowledge of the vehicles, willingness to answer all my questions, and kindness throughout the process made the purchasing experience smooth and stress-free. He was always attentive to my needs and made sure I understood every detail of the buying process. Additionally, I must commend the excellent work of Dean, the manager. His leadership was reflected in the welcoming and professional atmosphere of the dealership. His focus on customer satisfaction is evident in every interaction, and I am grateful for his commitment to excellence. Overall, I am more than satisfied with my experience at Suzuki Colin Appleyard LTD. From the moment I stepped in until the day I drove my new vehicle off the lot, I felt supported and well taken care of. I highly recommend this dealership to anyone seeking first-class service and a hassle-free buying experience. Thank you, Nick, Dean, and the entire team at Suzuki Colin Appleyard LTD, for making this process so exceptional! I will certainly be back in the future and will encourage others to do the same. Five well-deserved stars!”

(Ashton-under-Lyne) - Posted 1 month ago

Hi Valeria, Thank you very much for your wonderful 5-star review of Colin Appleyard LTD. We really appreciate your kind words and are thrilled to hear that your experience with us was exceptional. Customer satisfaction is our top priority and we're delighted to know that from the moment you walked through our doors you received a warm welcome and a level of customer care that exceeded any of your expectations. Thanks again Valeria, we value your feedback, we'll be sure to share your compliments with Nick, Dean and the team and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 1 month ago

“I found the transaction very satisfactory. Christian was helpful and I feel very satisfied with the deal offered. I'm now enjoying my new (to me) car.”

(Huddersfield) - Posted 1 month ago

Thank you very much for your 5-star review. It's great to hear you're enjoying your Suzuki Ignis and that you were happy with the all-round service you received from Christian. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Suzuki Ashton went above and beyond to accommodate my needs. Found the right car in the desired colour before the due date. Very professional and accommodating. Highly recommended”

(Ashton-under-Lyne) - Posted 1 month ago

Hi Allison, Thank you very much for your 5-star review. We appreciate your kind words and are thrilled to hear about your positive experience with us. It's really nice to know that Team Ashton went above and beyond to meet your needs and managed to find the perfect car in your desired color before the expected date. We do take immense pride in our professional and accommodating approach and it's always rewarding to hear that our efforts have been noticed. Thanks again Allison, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“It was the right car at the right time the ins group for the vitara was 20 and getting to a stupid amount of money, I have a perfect driving record, never claimed or had a claim against me in 64 years of driving. so I decided my next car would be a sensible one for insurance, I had set my mind on going back toToyota as I had a yaris verso for 17 years, you had an aygo x I had my eye on but a bit more than I wanted to pay, then you got in a second aygo x, slightly more miles but seemed to be the right car for me, we negotiated a deal and I have now got what I believe is the right car for me. Thankyou. J Matthews.”

(Huddersfield) - Posted 1 month ago

Hi Mr Matthews, Thank you very much for your 5-star review. We appreciate your feedback and are thrilled to hear that you found the right car with us. We do understand the importance of finding the perfect car that meets both your needs and budget and it sounds like the Toyota Aygo X you purchased was just what you were looking for. We're glad we could negotiate a deal that worked for you and help you find the ideal car at the right time. We'd also like to take this opportunity to commend you on your impeccable driving record spanning over 64 years. That really is impressive. Thanks again Mr Matthews, enjoy your new car and wish you many safe and happy miles ahead.

Posted 4 weeks ago

“I dealt with Chris and Dean in Ashton and the level of service that they gave was excellent They both went the extra mile with their helpfulness patience and understanding and I would highly recommend this dealership to anyone”

(Ashton-under-Lyne) - Posted 1 month ago

Hi Graham, Thank you very much for taking the time to share your thoughts with us. We appreciate your feedback and are delighted to hear about your excellent experience with Chris and Dean at our Ashton Showroom. It's also great to know they provided you with exceptional service, going the extra mile in all areas. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Graham, enjoy your Subaru Forester and we look forward to seeing you again soon.

Posted 4 weeks ago

“the customer service from start to finish was seamless and an enjoyable experience ..Informative staff ,no hard sell was helpful in every way possible to even helping me with emails with my computer thank you”

(Bradford) - Posted 1 month ago

Hi Julie, Thank you very much for your glowing 5-star review. We appreciate your feedback and we're pleased to hear you had such a seamless and enjoyable experience with Jamie and the team. We take pride in ensuring our staff are both informative and helpful without resorting to any hard selling tactics, so it's truly rewarding for us to know that we were able to assist you in every way possible, including helping with the email side of things. Thanks again Julie for taking the time to share your thoughts with us, enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Sorry but my husband has terminal cancer and I am under too much pressure to write a review”

Posted 1 month ago

We are so sorry to read your comments and totally understand the pressure you must be under. Our thoughts are with you during this difficult time and if there's anything at all we can help with, please don't hesitate to reach out.

Posted 1 month ago

“We have had a very positive experience buying a vehicle from Colin Appleyard, Keighley. Friendly and helpful staff.”

(Keighley Suzuki) - Posted 1 month ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your kind comments with the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we appreciate your feedback and we hope your Suzuki Vitara brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Another great experience purchasing a car from Colin Appleyards, Keighley. Dealt with Matthew Butterfield for our 3rd purchase and we cannot praise him enough. He is just wonderful to deal with and is as said previously in a review an asset to the company!”

(Keighley Suzuki) - Posted 1 month ago

Hi Paul, Good to hear back from you and thanks very much for once again taking the time to leave us a 5-star review. It's great to know you've had another positive experience purchasing a car from us here at our Keighley dealership and we're delighted that Matthew was able to assist you with your third purchase. Matthew is a true asset to our company and we'll be sure to pass along your praise. Thanks again Paul, we appreciate your feedback and we value your continued loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Recently bought a used suzuki ignis from the branch in Keighley. Friendly knowledgeable staff, no high pressure tactics, great service - would happily recommend or use again.”

(Keighley Suzuki) - Posted 1 month ago

Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your purchasing experience. Our teams strive to provide excellent service without any high-pressure tactics, so it's wonderful to know that we met your expectations. Thanks again, we appreciate your feedback and it's nice to know you'd happily recommend us. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Would like to say how comfortable and relaxed I felt buying my new car. No pressure at all from Matthew. Everything explained to me. Great service”

(Keighley Suzuki) - Posted 1 month ago

Thank you very much for your 5-star review. We're delighted that Matthew was able to assist you and thoroughly explain everything during the purchasing process. Delivering great service is our top priority so it's really nice to know that's what you experienced. Thanks again, we appreciate your review and we hope your Suzuki Swift brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Buying a new car was a very pleasant experience. The staff were all very friendly, efficient and knowledgeable. Special thanks go to Christopher and Dean. I look forwards to seeing you all when I bring the car in for service. Barrie”

(Ashton-under-Lyne) - Posted 1 month ago

Hi Barrie, Thank you very much for your glowing 5-star review. It's really nice to hear that your experience of buying a new car was such a pleasant one. Our team takes pride in being friendly, efficient, and knowledgeable, so your kind words mean a lot to us, we'll be sure to share your feedback with Chris and Dean. Thanks again Barrie, we value your review, enjoy your Subaru Crosstrek and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Much more customer orientated than so many other dealerships with whom I have had dealings. You should offer training courses on how to do the job properly to other dealerships.”

(Keighley Suzuki) - Posted 1 month ago

Hi Steve, Thank you very much for your wonderful 5-star review. It's really nice to read your kind comments and to know how pleased you were with the all-round service you received from us. As a family run business we do strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again Steve, we appreciate your feedback and we hope your Suzuki Ignis brings you endless joy and unforgettable adventures.

Posted 1 month ago

“Staff were very informative and helpful I also appreciate the video”

(Bradford) - Posted 1 month ago

Hi Jim, Thank you very much for your 5-star review. We really appreciate your support and are thrilled to hear about your positive experience with us. Our staff take great pride in being informative and helpful, so we're delighted to know that you found them to be just that. It's also nice to know that you appreciated the video. Thanks again Jim, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Excellent service as usual”

(Bradford) - Posted 1 month ago

Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback and are delighted that once again you had an excellent experience when visiting our Bradford Service Team. Thanks again Ian, we value your continued support and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“This was a new experience for me and Lewis talked me through every detail, making me feel at ease. I can only say my whole experience from Colin Appleyard, from start to finish, was very informative and helpful and I’m so glad that I chose this company to deal with.”

(Huddersfield) - Posted 1 month ago

Hi Karen, Thank you so much for taking the time to leave us a five-star review and for sharing your wonderful experience with us. We really appreciate your kind words and are thrilled to hear that our team member, Lewis, provided you with exceptional service. We understand that purchasing a vehicle can be daunting, especially if it's a new experience for you. However, we are delighted that Lewis was able to guide you through every detail and make you feel at ease throughout the process. Your feedback regarding your entire experience with our company, from start to finish, being informative and helpful, makes us truly proud and we're delighted that you chose us to be your trusted partner in this journey. Thanks again Karen, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 month ago

“Brilliant service from start to finish choosing and collecting my Vitara. You have a gem in Chloe - she steered us through the process seamlessly and has a great wealth of knowledge. Thank you to you all. I love the car and am looking forward to many happy miles motoring”

(Keighley Suzuki) - Posted 1 month ago

Hi Ann Marie, Thank you very much for your outstanding 5-star review. We really appreciate your feedback and are thrilled to hear that you had a brilliant experience from start to finish while choosing and collecting your Suzuki Vitara. Chloe is indeed a gem and we're glad she seamlessly guided you through the process and shared her extensive knowledge. We're delighted that you love your new car and we hope it brings you endless joy and unforgettable adventures Thanks again Ann Marie, we value your kind comments and support.

Posted 1 month ago

“Good cheerful service from Steve. Part exchange price from Ali was acceptable. No trouble in recommending this dealership to anyone wanting a new or used car from them. Florence was also very helpful on initial contact. Let's hope the new owner's recognise what good people they have & give them an immediate raise.”

(Huddersfield) - Posted 1 month ago

Hi Paul, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with the all-round service you received from Steve and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Paul, we appreciate your review and it's great to know you'd have no trouble in recommending us to others. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 month ago

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Colin Appleyard LTD is rated 4.8 based on 4,110 reviews