Colin Appleyard LTD Reviews

Name: Colin Appleyard LTD
Address: Cornmill Garage, Halifax Road,, Keighley
Rating: 4.81

4.8 Rating 4,110 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

Metrics

Info

4.8

Based on 4,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

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Colin Appleyard LTD 5 star review on 30th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All motor dealers should be like this”

Helpful Report

(Huddersfield) - Posted 3 weeks ago

Thank you very much for your 5-star review. It's nice to know you were clearly happy with the all round service you received from us. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 2 weeks ago

“Another purchase from Colin Appleyards in Kly- Mathew as always pleasant and approachable”

Helpful Report

(Keighley Suzuki) - Posted 3 weeks ago

Thank you very much for your 5-star review. It's nice to know that once again you were happy with the service you received from Matthew and the team. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 weeks ago

“From start to finish it was well explained. Good part exchange rate for my car . The new one was ready for me to collect at the time we arranged . Good service over all”

Helpful Report

(Keighley Nissan) - Posted 3 weeks ago

Hi Richard, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. We're pleased to hear that our team provided you with a clear and thorough explanation throughout your purchasing experience and it's also great to know you found our part-exchange rate favorable and your new vehicle was ready for collection as planned. Delivering excellent service is our utmost priority and we're delighted we were able to meet your expectations. Thanks again Richard, we appreciate your feedback, enjoy your Nissan Qashqai and we look forward to providing you with the same great service in the future.

Posted 2 weeks ago

“Came down to Ashton as Colin Appleyards been in the town for decades. Great comms, timely and responsive Great sales experience from start to completion No qualms about recommending”

Helpful Report

(Ashton-under-Lyne) - Posted 3 weeks ago

Thank you very much for taking the time to share your thoughts with us. It's great to hear that our dealership in Ashton has made a positive impression on you. As one of the longstanding establishments in the town we are committed to providing excellent service so it's nice to know that our communication, timeliness, and responsiveness met your expectations. Our team takes pride in ensuring a great sales experience from beginning to end so we're delighted that we were able to deliver exactly that. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 weeks ago

“The service was first class Joss worked very hard to sort out my insurance”

Helpful Report

(Ashton-under-Lyne) - Posted 3 weeks ago

Thank you very much for your review. It's nice to know you were happy with the all-round service you received from Josh and we hope you enjoy your New Suzuki Ignis. Thanks again, we appreciate your support.

Posted 2 weeks ago

“Great service from Matthew, followed up my email enquiry almost immediately. He made us feel very welcome when we visited your showroom and made purchasing our new Suzuki Jimny a very pleasant experience.”

Helpful Report

(Keighley Suzuki) - Posted 3 weeks ago

Hi Tim, Thank you very much for taking the time to share your thoughts with us. It's really nice to hear that you had a great purchasing experience with Matthew and to know that he promptly followed up on your email enquiry. As a family run business we do take great pride in delivering top-notch customer service, so it's a delight to know that the purchase of your New Suzuki Jimny was a pleasant and enjoyable experience. Thanks again Tim, we value your feedback and we wish you endless joy and unforgettable adventures in your New Suzuki Jimny.

Posted 2 weeks ago

“The service we experienced when purchasing our new vehicle was excellent, delivery was prompt and we couldn't find any fault.”

Helpful Report

(Huddersfield) - Posted 3 weeks ago

Hi John & Margaret, Thank you very much for your wonderful 5-star review. We appreciate your kind words and are thrilled to hear that the service you experienced while purchasing your new vehicle was excellent. Our teams take great pride in the all-round services we provide, so it's a delight to know that's what both yourself and Margaret experienced. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 week ago

“Matthew helped us pick out our new motability car, he was super helpful and explained the whole process. I am very happy with the service provided and would definitely recommend Colin Appleyards.”

Helpful Report

(Keighley Suzuki) - Posted 3 weeks ago

Hi Sarah, Thank you very much for taking the time to share your thoughts with us. It's really nice to hear that Matthew was able to assist you in selecting your new Motability car. His dedication to providing exceptional service is unparalleled and he always ensures that our customers understand the entire process, we're delighted to know you found him super helpful. Here at Colin Appleyard, customer satisfaction is our utmost priority and we strive to provide the best service possible, so it's great to know that's what you experienced. Thanks again Sarah, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 1 week ago

“Max was super helpful. Answered all the questions I had and it he made it a great experience.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 weeks ago

Thank you so much Ewan for your glowing 5-star review. We appreciate your kind words and the time you took to share your positive experience with us. We're delighted to hear that Max was super helpful and was able to address all your questions, making your experience with us a great one. It's feedback like yours that motivates us to continue providing excellent service. Thanks again Ewan, we value your support and we wish you endless joy and unforgettable adventures in your Suzuki Jimny.

Posted 2 weeks ago

“From the first time we stepped into Colin Appleyard suzuki bradford we had excellent customer service from Matthew . I had so many questions as a first time customer & he was able to answer them competently & no question he assured me was a daft question . Now have collected my new car I cannot rate them highly enough .”

Helpful Report

(Bradford) - Posted 3 weeks ago

Thank you very much for your wonderful 5-star review. We appreciate your kind words and taking the time to share your experience with us. It's great to hear that from the moment you stepped into our Bradford showroom you received excellent customer service from Matthew. We strive to provide our customers with knowledgeable and attentive staff and it's fantastic to know that Matthew was able to address all of your questions competently and make you feel reassured. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 2 weeks ago

“In for 2nd year service. Excellent service as always & special credit to the valeter who got the car straight after 400 miles on back roads - it really was manky!”

Helpful Report

Posted 3 weeks ago

Hi Alan, Thank you very much for taking the time to leave us a 5-star review. It's great to hear that once again you were happy with the service you received from us and we'll be sure to forward a special shoutout to our dedicated valeter's who swiftly spruced up your vehicle, despite the challenging conditions it had faced on those 400 miles of back roads. We're delighted that their efforts ensured your Subaru Outback was restored to its former glory. Thanks again Alan, your positive feedback means the world to us and we look forward to providing you with the same great service on your next visit.

Posted 2 weeks ago

“Every step of the way was easy, comfortable and extremely helpful staff, especially our dealings with Nick our motorbility expert. He explained everything I needed to know and understood my disability needs”

Helpful Report

(Ashton-under-Lyne) - Posted 4 weeks ago

Hi Magda, Thank you very much for taking the time to leave us a 5-star review. We're really pleased to hear that during your car purchasing experience every step of the way was easy, comfortable and that our staff, especially Nick were extremely helpful. It's also great to know Nick explained everything you needed to know and understood your disability needs. Thanks again, your kind words mean a lot to us. We are dedicated to providing excellent service to all our customers and we very much look forward to providing you with the same great service in the future. Enjoy your New Suzuki S-Cross.

Posted 3 weeks ago

“Just received our new suzuki s cross,Steven Sheffield went above and beyond to make us feel welcome nothing was too much trouble. I would recommend anyone to go to Colin Appleyard in Keighley.”

Helpful Report

(Keighley Suzuki) - Posted 4 weeks ago

Thank you very much for taking the time to share your thoughts with us and leave a 5-star review. We're so pleased to hear how happy you were with the all-round service that you received from Steve, your kind comments mean a lot, we'll be sure to share them. We strive to provide exceptional service to all of our customers and it's nice to know you experienced this. Thanks again, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Great staff. Supportive and knowledgeable”

Helpful Report

(Keighley Suzuki) - Posted 4 weeks ago

Thank you very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the all-round service you received from Matthew and the team. We do strive to ensure that all our customers are happy with the service we provide, so your feedback really does mean a lot to us. Thanks again, we appreciate your kind comments, enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Great service from the service department- courtesy car ready as pre planned transparency of pricing. Great communication throughout the day and the video of the underside of the car is brilliant!! No change to price and great trouble free pick up!!!”

Helpful Report

(Bradford) - Posted 4 weeks ago

Hi Sara, Thank you very much for taking the time to leave us a 5-star review. We appreciate your kind words and are thrilled to hear that you had a great experience with our service department. We understand the importance of clear communication, so we're delighted that we were able to keep you informed throughout the day. We're also glad you liked the video of the underside of your car and all in all you had a trouble free experience. Thanks again Sara, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Matthew made the purchase and handover as simple as possible and gave a great in depth explanation on how to use the car and its technology”

Helpful Report

(Keighley Suzuki) - Posted 4 weeks ago

Hi Georgia, Thank you very much for taking the time to share your thoughts with us. We're very pleased to hear that Matthew made the purchase and handover process as simple as possible for you. Our team takes pride in providing excellent customer service and ensuring that our customers fully understand their new car and its technology. If you do have any further questions please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing Colin Appleyard LTD. We wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 4 weeks ago

“The coustomer service and support i received from christian the salesman at Colin Appleyard was absolutely outstanding i had previously been to ford and Renault dealers who seemed to be not bothered at all in trying to get me what i wanted colin appleyard had the car i wanted in stock made me feel relaxed and comfortable got me the right car what suits my disability needs christian the salesman wat absolutely brilliant and caring hats off to him brilliant from Kevin Hufton”

Helpful Report

(Huddersfield) - Posted 4 weeks ago

Hi Kevin, Thank you very much for your wonderful 5-star review. We truly appreciate your kind words and are thrilled to hear about your outstanding customer service experience with Christian. It really is nice to hear we were able to meet your needs and provide you with the car that suits your disability requirements. Christian is indeed a brilliant and caring salesman and we are proud to have him on our team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Kevin, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 4 weeks ago

“From booking the MOT and service to collecting my car at the end of the day, Colin Appleyard have made the entire process so easy to do. One request on their website, follow-up phone call and then a reminder before the service so that nothing is forgotten. Courtesy car was available and good to use, gave me an idea what the newer models are like too”

Helpful Report

(Bradford) - Posted 4 weeks ago

Thank you very much for taking the time to leave us a glowing 5-star review. We appreciate your kind words and are thrilled to hear that you had such a positive experience with Colin Appleyard LTD. We're also glad to hear that our process from booking your MOT and Service to collecting your car, was easy and hassle-free for you. Our teams aim to provide a seamless experience and we're delighted that we met your expectations. We do strive to go above and beyond in providing excellent customer service and we're also pleased that a courtesy car was available and that it provided you with a glimpse and feel of the newer models in our range. Thanks again for taking the time to share your experience with us.

Posted 4 weeks ago

“Very helpful and friendly team. You can tell it’s a family run business and everyone helps each other. I got the car I wanted with no hassle at a fair price. Would highly recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 weeks ago

Hi Jonathan, Thank you very much for your glowing 5-star review. We're so pleased to know you had a great experience with us and that Chris and the team were helpful and friendly. We take great pride in being a family-run business where everyone works together to provide excellent service and it's nice to know you noticed this. Thanks again Jonathan, we appreciate your feedback and it's nice to know you'd highly recommend us. Enjoy your New Suzuki Jimny and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

“Matthew went over and above in facilitating the purchase of my new Suzuki Ignis I would recommend the dealership to my friends and family.”

Helpful Report

(Bradford) - Posted 4 weeks ago

Hi Les, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with your all-round purchasing experience, we'll be sure to share your feedback with Matt, your kind comments mean a lot. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again Les, we wish you many miles of safe and enjoyable journeys in your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 4 weeks ago

Colin Appleyard LTD is rated 4.8 based on 4,110 reviews