Agilio Software (Dental) Reviews

Name: Agilio Software (Dental)
Address: Elm Tree House, Bodmin Street, Elm Tree House, Bodmin Street, Holsworthy
Rating: 4.89

4.9 Rating 142 Reviews

99 %

of reviewers recommend Agilio Software (Dental)

Company Reviews

Metrics

Info

4.9

Based on 142 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Agilio Software (Dental):

Practical software to run your healthcare practice.
Our integrated services take care of compliance, training and HR so you can take care of what matters most: your patients

Visit Website

Phone:

0330 165 9712

Email:

info@agiliosoftware.com

Location:

Elm Tree House, Bodmin Street,
Elm Tree House, Bodmin Street
Holsworthy
EX22 6BB

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Agilio Software (Dental) 5 star review on 9th December 2016

Joanna K

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, supportive and knowledgeable. Software simple to use for all. Training course good and helpful. Would recommend any practice to use. Several packages available to support any size dental practice.”

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Posted 1 year ago

Thank you so much for the great feedback. We are so pleased you are finding Agilio beneficial for your team and practice. Let us know if we can help you further

Posted 1 year ago

“Initially the system appeared a little overwhelming but I was assured it would soon become second nature and it did. ITeam Rota system means everyone knows where they’re meant to be, no more asking “what am I doing today” Leave section avoids anyone asking for time off when another staff member is off. The compliance is clear and concise and not too ‘wordy’ Easy to chase up those who need a nudge to read documents too! Always someone knowledgeable on the end of the phone to answer my (many) questions. Almost 1 year in and I can honestly say I’d be lost without it.”

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Posted 1 year ago

Thank you for the great comments, Amanda. We are so pleased you are finding iTeam Rota so beneficial. It's great to hear you have found it clear and concise and it has now become second nature in the practice. We will also pass your feedback on to the customer support team 😁

Posted 1 year ago

“Agility software helps us to maintain our compliance requirements. The new look is easier to use with the colour coding system. I find the webinars very useful too.”

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Posted 1 year ago

Thank you for the lovely feedback, Lesley. We are so happy that you are enjoying iComply NextGen and are finding the dashboard easy to use. Keep an eye or for some more webinars coming really soon!

Posted 1 year ago

“WOW what a first- year learning curve! being a new PM from October 2021, and then having a CQC visit, during a rebuild from 2 surgeries to 4. I comply ensure's that you complete all the correct up-to-date policies and procedures, and also help with preparing for a visit. It was an announced visit, therefore we knew what documents they wanted, I called I comply, and they gave all the numbers to the policies and audits required, this helped to focus if not completed, make sure that they were, and a great help with saving time. Having all the documents in the folders as evidence was invaluable, and the inspector was happy to work through them. I would recommend I comply to anyone that doesn't know where to start with compliance in a Dental Practice”

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Posted 1 year ago

Fantastic feedback, thank you Sandra. Super news on passing your CQC inspection, well done to everyone. We're very pleased we could help and over the moon you would recommend us to colleagues 😁

Posted 1 year ago

“Been really delighted with the whole service that IComply gives. We recently had a CQC Monitoring Interview, and we fet prepared due to the ongoing compliance that IComply prompts. The template CQC Monitoring Interview Qs and As were super helpful, and the team responded to individual questions quickly. The interview went really well- a big thank you to the team at IComply.”

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Posted 1 year ago

Thanks Andrea for your super feedback, CONGRATULATIONS on passing your CQC inspection! We're delighted to have helped and please let us know if we can do anything else for you & your team. 😃

Posted 1 year ago

“I have been so impressed with I comply, particularly with HR support by Sophie, Kelly and Beth and compliance support by Leonie. It is amazing to have individuals to ask for help when dealing with something new or tricky and to seek advice from. I would highly recommend I comply to any practice owner.”

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Posted 2 years ago

“Its taken us a while to get our heads around it i must say but now we have its been a godsend! Without it i have no idea how we would keep up with all the legislation. The team at Agilio have been very helpful and supportive and always at the end of the phone if we needed them. Its something i believe could help so many other practices, it's a great way to keep on top of all the protocols and processes”

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Posted 2 years ago

“Agilio software helps us maintain our compliance needs and CPD requirements. Easy to use and regularly updated. It makes a mammoth task a lot more manageable. Wouldn't be without it now.”

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Posted 2 years ago

“I find iComply has a great and efficient team. I always speak with Lynne on Compliance and Adam on HR and they are always helpful and knowledgeable. I spoke with Debby on 25th January. She was helpful and efficient and made my session enjoyable. I am loving iComply's new look. The colour coded scheme is really useful to help you prioritize tasks. Also, the dashboard pie chart graph is great to have an overview of the activities and less intimidating than the older version.”

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Posted 2 years ago

“The knowledge and support of the team at Agilio is amazing. I highly recommend them to anyone needing compliance/training/advice. Absolutely brilliant.”

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Posted 2 years ago

“Leonie was amazing! She was so patient with the million questions i asked her! She was very polite, very soft spoken, and knowledgeable. Amazing service!!!!”

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Posted 2 years ago

Hi Deniz thank you so much for your feedback. Our member support team are always here to help and we are so pleased to hear that you have had great experiences when contacting us.

Posted 2 years ago

“Excellent software , I find it so easy to use and was it was so useful when the practice had a CQC inspection .”

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Posted 2 years ago

Thank you for your positive review and we are very glad to hear that the iComply system helped you through the CQC inspection.

Posted 2 years ago

“We had our CQC inspection today which went amazingly! The inspector couldn’t have been more impressed with our compliance and organisation. We couldn’t have done it without all the help from the amazing team at Icomply. Thank you so much!”

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Posted 2 years ago

Hi Paige, thank you so much for getting in touch with this feedback. We are so glad to hear how the iComply system and the team here helped you to have such a successful CQC inspection and look forward to continue working with you in the years to come.

Posted 2 years ago

“My experience via a telephone conversation with Agilio has been second to none. I would like to say a big thank you, particularly to Leonie, throughout our conversation she was extremely helpful and explained everything perfectly. Thank you very much.”

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Posted 2 years ago

Hi Stephanie thank you for your feedback. Our member support team are always here to help and we are so pleased to hear that you have had great experiences when contacting us so thank you so much for getting in touch with us.

Posted 2 years ago

“We are member of code since 2018. The software is great help to run your practice smoothly. Monthly planner is amazing, keep you up-to-date with audits monthly meeting. Template for audit and risk assessments are very helpful. You just have to enter the details according to your surgery need. keep reminding the you to complete if something you missed on. I have attended few webinar about CQC visit, audit and risk assessment very very helpful. If you are code member you don't have worry about CQC visit or new updates. It is all in one place.”

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Posted 3 years ago

“We have been members of Code of years and I must say the service they provide is outstanding. We have just had our CQC Transitional Regulatory Approach inspection and I rang CODE for a piece of advice and lovely Léonie has recommended that we use the guide-TMA. I must admit it is the most thorough document I have come across and it covers the KLOEs in every detail. I would like to give special mention to Léonie who is a pleasure to deal with, and always very helpful and knowledgeable.”

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Posted 3 years ago

“The support from Code has been exceptional. They provided all the up to date information and help in all areas, especially in this unprecedented time. Alex and Hannah's Q&A's helped me to keep our practice on track. The guidance given was quick and beneficial. I would highly recommend them if you want good support and compliance advice.”

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Posted 3 years ago

Hi Sonia, Thank you so much for your great feedback. We understand how important it is to be able to access expert advice and guidance when you need it and work hard to deliver high quality support to our members. It is also great to hear that you are making use of the free webinars and our member support team its always great to hear from our members directly so thank you for getting in touch.

Posted 3 years ago

“Great team, Code have been really helpful to me as I have just had my TMA call with the CQC, and with the help of Codes 20 page document and phone advice they helped me prepare to answer all the questions with confidence and the inspector was really pleased that I was very organised and have a very safe and well led practice. Code HR are also amazing as always happy to help me with any contractual issues I have, especially as after covid there has been many changes. Thank you so much really appreciate your king help Renuka Arun”

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Posted 3 years ago

“Great support from this very helpful team of professionals”

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Posted 3 years ago

“Without Code, my life as a practice manager would be hell! There is always someone helpful at the end of the line to give advice and guidance, and everyone I have spoken to be has been lovely. Their webinars are informative and help reassure me that Im doing things right. Keeping up with latest guidelines, procedures and protocols without the help of the icomply system would be impossible. I would highly recommend this management system to anyone in the dental field. Well done and thank you to all the team, couldn't do it without you :)”

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Posted 3 years ago

Hi Alison, Thank you so much for your great review. It is great to hear that you are making use of the free webinars and our member support team. We understand how important it is to be able to access expert advice and guidance when you need it and work hard to deliver high quality support to our members. It is always great to hear directly from our members about these experiences so thank you so much for getting in touch Alison.

Posted 3 years ago

Agilio Software (Dental) is rated 4.9 based on 142 reviews