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Ella Palm Reviews

4.8 Rating 189 Reviews

97 %

of reviewers recommend Ella Palm

Company Reviews

Product Reviews

4.8

Based on 189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About Ella Palm:

Handmade premium gold, pearl and gemstone jewellery.

We believe that quality jewellery should be attainable and that everyone should have access to the perfect piece to elevate any look.

Our unique collection offers contemporary gold and pearl jewellery with a sophisticated timeless design. We use only the finest precious metals including sterling silver, 18k & 14k gold combined with freshwater keshi, biwa and baroque pearls and semi precious stones to create truly unique handmade pieces. An affordable premium jewellery collection that you will love to style and wear everyday.

Visit Website

Email:

info@ellapalm.com

Location:

shoreham by sea
bn43 5hl

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Ella Palm 5 star review on 24th March 2023

Ella Palm 5 star review on 21st October 2022

Ella Palm 5 star review on 7th February 2022

Ella Palm 5 star review on 13th February 2021

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! The bracelet is stunning and came beautifully packaged - would highly recommend.”

Thank You Summer- we appreciate your lovely feedback x

“Beautifully packaged, so much attention to detail & quick delivery.”

Hi Saffron; we love to hear from our customers - thank you for your wonderful review x

“Bought these for my daughter who loved them. They arrived beautifully wrapped. Easily tracked and arrived on time.”

Very pleased to hear you are happy with your purchase x

“Great service and communication - arrived in time. The gold however rubs off pretty quickly, 2 months of frequent wear which isnt great for £45.”

Hi Katie, Thank-you for your valued feedback. I’m really disappointed that the gold has rubbed off quite quickly on your ring. The piece you had was our standard gold plating from the everyday collection. We are actually in the process of upgrading all our collections to vermeil gold or 14k gold filled so the plating will be much thicker on all our pieces and will wear very well and last a long time. I would love you to try a piece from our new collection when it arrives. I am sure you will be very impressed! A team member will be in contact, to organise a replacement of your current ring. Many thanks, Zara

“Arrived quickly. Good Quality. Lovely packaging”

We are so thrilled to hear you love your new jewellery and that your order arrived quickly! Thank you again for supporting Coco Mango. Best wishes, Ella x

“Just beautiful - simple & classy. The packaging is just as stunning & smells insane! My mum has bought me jewellery for my wedding day & I am so looking forward to wearing it. I love everything about Coco Mango - I want it all!!”

We are so glad to hear this Danielle! Don't forget to tag @cocomango so we can see. Thank again for supporting us, Best wishes, Coco Mango x

“Fabulous customer service, these girls go above and beyond. All jewellery I have received are phenomenal, the quality for the price is second to none. You won’t be disappointed!”

Hi Taylor, thank you so much for your fantastic review. We love that you love our jewellery as much as we do :) x

“I made an order as a birthday present for a dear friend. The earrings came on time and initially I wasn't pleased with the box which I ordered. I was contacted by Coco Mango and they confirmed there was an issue with it and quickly sent me the box for the earrings. I would like to say a big thank you for the prompt response and for sending me the gift box. I would definitely recommend Coco Mango to friends and family.”

Hello, It seems as tho you did not receive the luxury gift box as per your order and just the standard postage box as our gift boxes are very strong and sturdy. We are ever so sorry about this we have had new members of staff start recently and they must of made a mistake when packing your order. We will refund this cost back to you ASAP. Many apologies it did not arrive as it should of. Best wishes Zara

“High quality earrings and very quick delivery.”

Hi Alice. Thank you so much for taking the time to leave a lovely review and for supporting Coco Mango! Best wishes, Ella x

“The most incredible quality, beautiful packaging and super fast delivery - couldn’t ask for more! Thank you!”

Hi Faye! We are so happy to hear this! Thank you again so supporting Coco Mango, Best wishes, Ella x

“lovely jewellery!!, a pleasure to wear”

Thank you so much for taking the time to leave a review Sue! So pleased to hear you love your new jewellery :) Best wishes, Coco Mango team x

“Lovely earrings, beautifully packaged and prompt delivery too! ❤️”

Hi Fenella, Thank you so much for taking the time to leave a review! We love hearing our customer's feedback and so glad you hear you love your new earrings. Best wishes, Coco Mango x

“Excellent customer service, good shipping experience overall. Would recommend”

Hi there, thank you for taking the time to leave us a review, it really does mean the world to us! Enjoy your new jewellery, Best wishes, Coco Mango x

“I have bought multiple items from Coco Mango every piece is beautiful and well made. I wear two of the earring sets I bought everyday. I will continue to buy from this store as long as I have disposable income! Orders are all packaged very nicely with keepsafe bags that can house the earrings when not in use. Very reliable company and I love the shop!”

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

Ella Palm 5 star review on 9th November 2020

Hey Mia. Thank you SO much for taking the time to leave such a wonderful review and for sharing these stunning photos! We love how you have styled your Coco Mango Earrings and please don't forget to tag us in any new pics! Best wishes, Coco Mango team x

“Beautiful jewellery, sent out in the most precious packaging! Really, really happy with my new bits of sparkle!”

Hi Carol, thank you so much for taking the time to leave a review. We are so pleased you love your new sparkle, tis the season after all! Best wishes, Coco Mango team x

“Lovely pieces we are really thrilled. My teenage daughter particularly loves layering the necklaces. Great quality and value. Definitely recommend.”

Hi Lucy, Thank you so much so leaving such a lovely review! And that your daughter loves Coco Mango also! We love hearing feedback from our customers. Best wishes, Coco Mango team x

“Really great experience with Coco Mango- fast delivery, nice packaging, great customer service, jewellery as gorgeous as as on pictures!”

Hi there. Thank you so much for taking the time to leave us a review., it really does mean a lot to us! Enjoy your new jewellery! Best wishes, Coco Mango x

“Great products, great service. Prompt delivery in very attractive packaging”

Thank-you so much for taking the time to leave us a review Carol, we are so pleased you are happy with our products and our service! :)

“Love the necklace definitely one for layering! But simple and can wear with anything! Comes in great packaging too!”

Hi there, thank you so much for taking the time to leave a review. We love reading our customer's feedback! Best wishes, Coco Mango x

“Beautiful item and good communication. Really wonderfully packaged too.”

Hi there. Thank you so much for taking the time to leave us a review., it really does mean a lot to us! Enjoy your new jewellery! Best wishes, Coco Mango x

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Ella Palm is rated 4.8 based on 189 reviews