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Cobweb Reviews

4.7 Rating 6,267 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Patient and didn't just fob me off telling me what I needed to do but took me through the steps - and I learnt why it was an issue in the first place! Thanks!”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“Ronnie was fantastic very helpfull very professional a credit to Cobweb”

(Support) - Posted 2 months ago

Hi John, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronnie. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 2 months ago

“Superb service!”

(Support) - Posted 2 months ago

Hi Toby, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“speedy knowledegable and user friendly”

(Support) - Posted 2 months ago

Hi Dave, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 months ago

“Alex was efficient and quick and helped me walk through some pretty basic issues that I had not been able to resolve--and he was not impatient about me being a dummy”

(Support) - Posted 2 months ago

Hi Justine, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Alex. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 months ago

“good communication”

(Support) - Posted 2 months ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 months ago

“Great speedy service thank you”

(Support) - Posted 2 months ago

Hi Amanda, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 months ago

“Great service. Friendly, helpful. Thank you!”

(Support) - Posted 2 months ago

Hi, Many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“I experienced a new message from Mimecast that I thought may be dodgy, but the Clever Spiders t Cobweb briefed me that it was safe, just another face of Mimecast.”

(Support) - Posted 2 months ago

Good Morning Ash, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kindest Regards Cobweb

Posted 2 months ago

“Great service, thanks.”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 months ago

“Lauren Thatcher provided us with knowledgeable responses and dealt with our query efficiently and courteously and has resolved our issues. Super service, thank you.”

(Support) - Posted 2 months ago

Hi, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Lauren. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 2 months ago

“All OK now thank you..........”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 months ago

“Excellent prompt responses!”

(Support) - Posted 2 months ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 months ago

“Just brilliantly fast service needed to delete two email addresses and add two new ones - took minutes... Mike”

(Support) - Posted 2 months ago

Hi Eaasm, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 2 months ago

“Fast and great service provided by your stuff who were very helpful and thorough when explaining the problem and how to resolve it.”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“Always good t deal with”

(Support) - Posted 2 months ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Very please with the quick resolution to the Mimecast issue.”

(Support) - Posted 2 months ago

Hi Adrian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“No further feedback.”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“Excellent service!”

(Support) - Posted 2 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest Regards Cobweb

Posted 2 months ago

“Great support from Cobweb for this tricky issue.”

(Support) - Posted 2 months ago

Hi Adrian, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 months ago

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Cobweb is rated 4.7 based on 6,267 reviews