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Cobweb Reviews

4.7 Rating 6,270 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From taking the call regarding support Ronnie was professional and helpful in resolving the issue which was resolved in a prompt fashion Many thanks for a job well done”

(Support) - Posted 1 month ago

Hi Andy That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 1 month ago

“Ronnie was extremely calm, efficient and knowledgeable in dealing with what was a very worrying (for me) compromised account situation. He quickly identified the issue, isolated the threat and blocked the relevant accounts (to secure the situation) and then proceeded to deal with the damage that the bad actors had attempted to inflict: bogus email rules etc. He was also sympathetic to my concerns about allowing remote access in this case (I was trying not to be flustered or pressurised into doing something I wasn't comfortable with in the specific circumstances, even though I knew that I knew I had called the cobweb support number. He also provided tips and suggestions going forward. At all times communication was excellent and he explained what was going on and why. All in all, this was a great service provided! Many thanks.”

(Support) - Posted 1 month ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Ronnie & Cobweb over the years and thank you for your custom. Kindest regards Cobweb

Posted 1 month ago

“Fast resolution as usual. Thanks.”

(Support) - Posted 2 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 1 month ago

“The Clever Cobweb IT Spider, Mitchell helped me toggle a Policy on Mimecast so that it would allow mails from safe source seen by Mimecast as "Untrustworthy!" Usual seamless good service from Cobweb”

(Support) - Posted 2 months ago

Good Morning Ash, Thank you - we are pleased you were happy with technical service provided by Mitchell. Please do let us know if there is anything else we can help you with. Kindest regards The Cobweb Cluster

Posted 1 month ago

“Cobweb support has always been very proactive.”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“I didn’t expect weekend evening help for this kind of problem. Very pleased with the support and problem resolved.”

(Support) - Posted 2 months ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Fast service and seems to have resolved.”

(Support) - Posted 2 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Really quick response and actioned our request. Thanks support :)”

(Support) - Posted 2 months ago

Hi Stephen, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 months ago

“Great service. Thanks for your support.”

(Support) - Posted 2 months ago

Hi Stuart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 months ago

“Speedy, clear and helpful”

(Support) - Posted 2 months ago

Hi Ken, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind Regard Cobweb

Posted 2 months ago

“Great Support.”

(Support) - Posted 2 months ago

Hi Haris, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 months ago

“Happy with the service provide”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“Quick and efficient”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“Cobweb have always been excellent at resolving issues. Thank you Cobweb”

(Support) - Posted 2 months ago

Hi Ray, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“All good ...........”

(Support) - Posted 2 months ago

hi Garth, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom Kind regards Cobweb

Posted 2 months ago

“very helpful problem solved”

(Support) - Posted 2 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom Kindest regards Cobweb

Posted 2 months ago

Author didn't leave any comments.

(Support) - Posted 2 months ago

Hi Tom, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 months ago

“Swift, succinct and very helpful - many thanks.”

(Support) - Posted 2 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 months ago

“thank you for your help”

(Service Addition) - Posted 2 months ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 months ago

“Such a pleasant and helpful gentleman who managed to resolve my situation speedily”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

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Cobweb is rated 4.7 based on 6,270 reviews