Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Cobweb Reviews

4.7 Rating 6,276 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You were very responsive and as helpful as possible (going beyond what I expected). Unfortunately, the problem is unresolved but this is due to a Microsoft policy change and nothing it is possible for you to fix.”

(Support) - Posted 1 year ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 1 year ago

“As usual, your support assistant was polite, helpful and efficient”

(Support) - Posted 1 year ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 1 year ago

“Good at chasing me! Thank you for your support”

(Service Addition) - Posted 1 year ago

Hi Charlotte, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 1 year ago

“Good experience/support”

(Support) - Posted 1 year ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 1 year ago

“thank you.”

(Support) - Posted 1 year ago

Hi Pier, Thank you for your 4 star review and feedback. Kind regards, Cobweb

Posted 1 year ago

“Hi. Our email stopped working on Wednesday. So we waited a couple of days and then we called Cobweb support who said POP was no longer supported? CW Support logged onto my colleague's PC and changed her Outlook to IMAP. I was told that my version of Outlook was too old and a newer version should be installed. However, today my email seems to be receiving and sending emails again!”

(Support) - Posted 1 year ago

Hi David, That's good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 1 year ago

“Quick and easy once they are on the task/query.”

(Support) - Posted 1 year ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“All fine thanks”

(Service Addition) - Posted 1 year ago

Hi Thank you for your review. Regards, Cobweb

Posted 1 year ago

“I already responded”

(Support) - Posted 1 year ago

Hi Jane Thank you for your review. Regards, Cobweb

Posted 1 year ago

“Explained problem likely more to do w new Apple phone than cobweb. And offered more help if not.”

(Support) - Posted 1 year ago

Hi Jane, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day. Kind regards, Cobweb

Posted 1 year ago

“Sent the request in mid afternoon and had a response early morning the next day. Took 5 minutes of answering my many questions and walking me through the process. Issue solved 100% quickly. The engineer was very polite, professional and friendly.”

(Support) - Posted 1 year ago

Hi Gary, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 1 year ago

“The migration was very good and Florian was also very good and a pleasure to work with. My complaint is that it took far too long - weeks - to migrate only 4 users. I realise there were technical difficulties coming over from GoDaddy, however, I'm sure they would have been surmounted a lot faster had we been a 400-user sign-up rather than a mere 4.”

(Service Addition) - Posted 1 year ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 1 year ago

“Happy with resolution”

(Support) - Posted 1 year ago

Hi, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards, Cobweb

Posted 1 year ago

“Happy with resoltion”

(Support) - Posted 1 year ago

Hi, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards, Cobweb

Posted 1 year ago

“Issue resolved in minimum time”

(Support) - Posted 1 year ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 1 year ago

“We are very pleased with the system. It is affording us multiple layers of protection from 2FA through to seemless running of Defender in the background with our existing antivirus. Having control over our devices combined with Bit Locker is really a very powerful option. Once the porocess is complete we will gradually ratchet up the security as we go eg limiting locations from which the system can be accessed.”

(Service Addition) - Posted 1 year ago

Hi Simon, Thank you - we are pleased you were happy with set-up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 1 year ago

“There was initially a mistake (the opposite to what I requested was carried out) but as soon as this was realised your staff pulled out all the stops and were incredibly apologetic and helpful and all was sorted to my satisfaction.”

(Service Addition) - Posted 1 year ago

Hi Amanda, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 1 year ago

“Great service and problem was resolved”

(Support) - Posted 1 year ago

HI, That's good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 1 year ago

“Good experience at every stage”

(Support) - Posted 1 year ago

Hi, Good to hear, thank you for reviewing Cobweb and its great to hear you were pleased with the support provided. Kind regards, Cobweb

Posted 1 year ago

“All good especially as we were dealing with a 3rd party too”

(Support) - Posted 1 year ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 1 year ago

«
1
2
...
3
4
5
6
7
»

Cobweb is rated 4.7 based on 6,276 reviews