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Cobweb Reviews

4.7 Rating 6,276 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly support - all issues taken care of.”

(Support) - Posted 2 weeks ago

Hi Jamie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 weeks ago

“As good as ever and sorted my problem in no time at all.”

(Support) - Posted 2 weeks ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 weeks ago

“Already purchased - took too long to respond”

(Support) - Posted 2 weeks ago

Hi Mark, Thank you for taking the time to write Cobweb a review. I'm very sorry to hear your experience didn't meet expectations and we appreciate your honest feedback. I will contact you shortly to discuss further, with intention of providing your comments as internal feedback as part of our continuous improvement programme. Kind regards, Cobweb

Posted 2 weeks ago

“Problem resolved, thank you for your help”

(Support) - Posted 2 weeks ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 weeks ago

“Great service”

(Support) - Posted 2 weeks ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 2 weeks ago

“Brilliant and responsive service as usual James was very helpful and courteous”

(Support) - Posted 3 weeks ago

Hi Gilian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. kind regards Cobweb

Posted 2 weeks ago

“Activity performed promptly”

(Support) - Posted 3 weeks ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 weeks ago

“super quick reply - thanks”

(Support) - Posted 3 weeks ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 weeks ago

“Had a complex issue with Teams and an auto attendant, Josh & Elliot worked on this issue and managed to identify the issues and resolve. Great job guys, thanks for fixing the issue”

(Support) - Posted 3 weeks ago

Hi Stephen, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh & Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 3 weeks ago

“Very quick responses and clear instructions. Very helpful and helped me understand and fix the issue.”

(Support) - Posted 3 weeks ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 weeks ago

“Ronnie was brilliant - Identified and resolved my problem in minutes!”

(Support) - Posted 3 weeks ago

Hi Kath, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind Regards Cobweb

Posted 3 weeks ago

“Elliot was very helpful - quick to understand the issue and resolve it. Many thanks, Elliot!”

(Support) - Posted 3 weeks ago

Hi Graham, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 3 weeks ago

“The support was timely and knowlegeable - a solution was found very quickly.”

(Support) - Posted 3 weeks ago

Hi Eric, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 weeks ago

“Good communication, and sorted quickly. Thank you Michael”

(Support) - Posted 4 weeks ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 weeks ago

“Thanks for the help”

(Support) - Posted 4 weeks ago

Hi Mal, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 3 weeks ago

“All went well”

(Service Addition) - Posted 4 weeks ago

Hi Tim, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 4 weeks ago

“quick and helpful”

(Support) - Posted 4 weeks ago

Hi John, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 4 weeks ago

“Everything was quick and easy to process, thanks!”

(Service Addition) - Posted 4 weeks ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 4 weeks ago

“Minimum 10 characters”

(Support) - Posted 4 weeks ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 weeks ago

“good stuff”

(Support) - Posted 4 weeks ago

Hi Matt, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 4 weeks ago

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Cobweb is rated 4.7 based on 6,276 reviews