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Cobweb Reviews

4.7 Rating 6,270 Reviews
94 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"Matt"
Verified Buyer
“Fast effective support”
Helpful Report
(Support) - Posted 1 week ago
Hi Matt, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 week ago
"Anonymous"
Verified Buyer
“All good as usual - thanks.”
Helpful Report
(Service Addition) - Posted 1 week ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 week ago
"Anonymous"
Verified Buyer
“Quick, courteous and professional response, thank you”
Helpful Report
(Support) - Posted 1 week ago
Hi, Many thanks for your review and five-star review. Kind regards Cobweb
Posted 1 week ago
""
Verified Buyer
“Excellent service, we had some issues due to the complexity of our set-up(our issue not Cobweb's) but Andrew from cobweb dealt with them all in his stride.”
Helpful Report
(Service Addition) - Posted 1 week ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 week ago
""
Verified Buyer
“Great service”
Helpful Report
(Support) - Posted 1 week ago
Hi, Many thanks for your review and five-star review. Kind regards Cobweb
Posted 1 week ago
Roland
Verified Buyer
“Brilliant support as usual, very knowledgeable and effectively solved my issue with ease. Many thanks.”
Helpful Report
(Support) - Posted 1 week ago
Hi Roland Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
"Anonymous"
Verified Buyer
“Quick, courteous and professional service”
Helpful Report
(Support) - Posted 1 week ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb
Posted 1 week ago
"Anonymous"
Verified Buyer
“Issue sorted quickly”
Helpful Report
(Support) - Posted 1 week ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 week ago
Andy
Verified Buyer
“Great response as always Thanks guys”
Helpful Report
(Support) - Posted 1 week ago
Hi Andy, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
"Edward"
Verified Buyer
“Thank you for quick helpful response.”
Helpful Report
(Support) - Posted 1 week ago
Hi Edward, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“Achieved the objectives without fuss or problems.”
Helpful Report
(Service Addition) - Posted 1 week ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“Thanks Marc - great support!”
Helpful Report
(Support) - Posted 2 weeks ago
Hi, Thank you for your review. Kind regards Cobweb
Posted 1 week ago
"Tim"
Verified Buyer
“All very professional”
Helpful Report
(Service Addition) - Posted 2 weeks ago
Hi Tim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
"Ash"
Verified Buyer
“Once again the clever IT Spiders chez Cobweb neutralised a suspect e-mail. All in day's work in The Web!”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Ash, Thank you for your feedback, we're happy to hear you have been pleased with the service provided by our spiders. Kind regards Cobweb
Posted 1 week ago
"Jamie"
Verified Buyer
“Very helpful and friendly support - all issues taken care of.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Jamie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 weeks ago
"James"
Verified Buyer
“As good as ever and sorted my problem in no time at all.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 2 weeks ago
Mark
Verified Buyer
“Already purchased - took too long to respond”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Mark, Thank you for taking the time to write Cobweb a review. I'm very sorry to hear your experience didn't meet expectations and we appreciate your honest feedback. I will contact you shortly to discuss further, with intention of providing your comments as internal feedback as part of our continuous improvement programme. Kind regards, Cobweb
Posted 2 weeks ago
Toby
Verified Buyer
“Problem resolved, thank you for your help”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 2 weeks ago
""
Verified Buyer
“Great service”
Helpful Report
(Support) - Posted 2 weeks ago
Hi, Many thanks for your review and five-star review. Kind Regards Cobweb
Posted 2 weeks ago
"Gillian"
Verified Buyer
“Brilliant and responsive service as usual James was very helpful and courteous”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Gilian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. kind regards Cobweb
Posted 2 weeks ago
Cobweb is rated 4.7 based on 6,270 reviews
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