The Co Operative Travel Reviews

Name: The Co Operative Travel
Address: The Thomas Cook Business Park Coningsby Road, Peterborough
Rating: 4.50

4.5 Rating 12 Reviews

83 %

of reviewers recommend The Co Operative Travel

Company Reviews

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Phone:

0845 600 3063

Email:

webcustomerservices@co-operative.coop

Location:

The Thomas Cook Business Park Coningsby Road
Peterborough
PE3 8SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe @ the Lincoln branch has been amazing and nothing has been too much trouble. She identified the holiday for us which met perfectly with our specifications. She kept us informed and assisted when we had IT issues to check us in for our return journey. She made a stressful experience (with additional paperwork for covid requirements) easy as she had prepared us in advance. We would highly recommend Chloe! Thank you for your professionalism throughout.”

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Posted 2 years ago

“I will be never using Co-Op Travel to book another holiday and I strongly advise everyone else to Also do the same , their customer service is atrocious to say the least. Booked our holiday, paid a sum off at the point of booking via debit card, only to find out later that 2 void transactions had been processed at the same as the authorised transaction sending me overdrawn and unable to access any funds in my account or pay direct debits and bills. Could have been sorted out easily with a simple email but instead Co-Op chose to ignore us until our bank sorted it out 5 days later. A week after our initial complaint email we telephoned the complaints department to be called liars and receive an abject refusal for them do anything about it and blame everyone else for the mistake, including us. That’s the thanks you get for supporting your local high street - I’ll go direct to the tour operator in future.”

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Posted 4 years ago

“The Co-op shops near me are small, but the staff are always helpful. The Co-op card is better than most store cards for rewards too.”

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Posted 5 years ago

“Very goo”

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Posted 5 years ago

“happy with the price staff always friendly and helpful”

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Posted 6 years ago

“I'm happy that store because it my local to area and everyone know each other like a family”

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Posted 6 years ago

“Had a wider variety of foods on offer, even the very small stores had a range of things to sell and even have post office, although it is slightly cramped.”