“Excellent service at a very reasonable price! the staff were friendly and helpful. The service provider, Nawarat was professional and polite. Thank you.”
“Completly waste of time. Extremly bad service. Van was canceled 30 min before collection. Managers cant sort out problems
Definitely will take further legal action”
Dear Oktam,
Thank you very much for letting us know and for leaving your feedback.
We understand how that could be of absolute frustration to you. Again, we are hoping you would accept our sincere apology.
We at ClicVan go the extra mile and work hard to meet and exceed our customers' expectations. We are a hub that links our valued customers with a vast pool of professional service providers who are expected to adhere to the ClicVan's policies, procedures and high-quality service standards.
The driver vehicle broke down and our team kept you informed and worked hard to find another service provider in a short amount of time. The team succeeded in finding another driver and kept you informed of his late time of arrival.
We do understand that we were on a tight schedule and that you had booked the service provider for a certain amount of time, that's why, as a good will gesture, the team informed to pay for the extra amount of time that your move might take.
Unforeseen rare circumstances, not under our control, may arise which may affect a move, however, the team at ClicVan always endeavour to seek a suitable alternative in a timely manner.
Again, we are really sorry that this happened to you and the inconvenience it caused.
If there is something else we can do to make this up to you; please contact us via email: hello@clicvan.com.
Warm Regards,
ClicVAn
“after all this problems with mix the driver lady from office wos really helpufl and so frendly and help me with problem flus driver wos really frindly and help my quickly move. thank you”
“The process, thus far has been really easy and removed a degree of aggravation from the process of moving house. ClicVan found a driver close to me, for a very reasonable cost, and and the communications so far have been excellent.”
Hello Mr Proops, The time, care and consideration you have taken in posting this review is massively appreciated and you have unerringly managed to highlight the aspects of hospitality and communication by the ClicVan staff, which we believe to be significant: Thank you!
If you ever need us in the future, please don't hesitate to contact us.
The ClicVan Team,
Hi Ali, thank you for taking the time to share your feedback. It is with great pleasure to read through your kind words about a very good team member. We at ClicVan pride ourselves on excellent customer service. Best regards, The ClicVan Team
Hi Paul, thank you for taking the time to share your feedback. It is with great pleasure to read through your kind words about a very good team member. We at ClicVan pride ourselves on excellent customer service. Best regards, The ClicVan Team
“Super impressed with the service! Very nominal rates. I had gotten quotes from a few other moving companies and they were all at least double the price quoted by ClicVan. Very polite, helpful driver. 24*7 customer service through phone. In fact, there was a delay in the driver arriving for the move and I received a prompt phone call from the customer service personnel giving me a status update. Totally recommend!”
Hi Adam, thank you for taking the time to share your feedback. It is with great pleasure to read through your kind words about a very good team member. We at ClicVan pride ourselves on excellent customer service. Best regards, The ClicVan Team
“Fantastic service!
Very efficient. Great customer service at all times. Prompt and polite.
Low price and very friendly helpful driver. Would definitely use again.”
Hi David,thank you for taking the time to write a review for ClicVan. We appreciate your kind comments and will be sure to pass on the remarks to the rest of the ClicVan team. If you ever need us again please don't hesitate to contact us. Kind Regards, The ClicVan Team
Hi Francis,thank you very much for taking the time to share your feedback. It is with great pleasure to read through your kind words about a very good team member. We at ClicVan pride ourselves on excellent customer service. Best regards, The ClicVan Team
Hi Cieran,thank you for taking the time to write a review for ClicVan. We appreciate your kind comments and will be sure to pass on the remarks to the rest of the ClicVan team. If you ever need us again please don't hesitate to contact us.
Kind Regards,
The ClicVan Team
