Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ClickMechanic Reviews

1.4 Rating 169 Reviews

9 %

of reviewers recommend ClickMechanic

Company Reviews

1.4

Based on 169 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 18%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Write Your review

Tell us how ClickMechanic made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ClickMechanic 1 star review on 9th April 2024

ClickMechanic 1 star review on 4th November 2022

ClickMechanic 1 star review on 4th November 2022

ClickMechanic 1 star review on 4th November 2022

ClickMechanic 1 star review on 4th November 2022

ClickMechanic 1 star review on 4th November 2022

ClickMechanic 1 star review on 4th November 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give no stars I would. Paid for a full service, that took 40 minutes. The mechanic did not have a stamp to stamp the service book and asked to borrow a pen from me to write in the service book. I did say I wanted my service book stamped. What if I want to sell my car? Took my car to another garage for a visual vehicle health check. The garage told me the oil filter done on the full service was leaking from the sump plug. Contacted Clickmechanic who were no help, went back and forth with the mechanic who did the work via txts, and he did not come back to rectify his bad work. He had the audacity to call me a scammer. I am the one who feels scammed after paying £159 for full service that the oil filter and oil will need replacing, due to leakage. So paying twice!! Thanks but no thanks Click Mechanic . Will avoid you lot in the future!!”

ClickMechanic 1 star review on 9th April 2024

Posted 1 week ago

“Mechanic was supposed to change brake pads and discs as they were squealing. Instead of doing so they said the brakes were fine and just swapped over the brake pads. Unsuprisingly, they now just squeal on the other side. They have since stopped responding to messages and I'm down £400 with the same problem. I would really avoid these guys.”

Posted 3 weeks ago

“If I could give no stars I would. Di not take accountability under their own warranty for bad mechanics work. Would not use them again.”

Posted 3 weeks ago

“I booked an MOT 7 weeks before it was due then they cancelled it with less than a day to go.”

Posted 3 weeks ago

“Rick was on time and very efficient. Would recommend him to family and friends”

Posted 3 weeks ago

“I booked a DPF cleaning with Click Mechanic, it's a standard and simple on-car procedure that they offer. When the mechanic turned up, he warned me in his broken English that I would have to change the oil and filter otherwise the engine would blow up!!! Not a good start, especially when you've done a service just the week before... As I refused, then he said he can only do a off-car cleaning, but I would have to pay extra, costing even more than replacing the DPF. At this point, I realised the guy just wanted extra money and I had wasted my time booking with Click Mechanic, so I sent him back home and recommended to spend the 3h of unused labour to learn about DPF cleaning. I'll never EVER use them again, they are dishonest and I'm sure they do it with everyone and it works most of the time, but as a mechanical engineer I would never trust this company again.”

Posted 4 weeks ago

“If I could give zero stars, I would. We arranged a pre-purchase car inspection, booked a day and time. The mechanic never contacted us, and we received no news until very late on the scheduled day when he informed us that he hadn't contacted the dealership or completed the inspection. Instead, he came up with numerous exclusions. The next day, we still couldn't find him as he never responded to calls or texts. Again, when he finally picked up the phone, he provided excuses. He promised to visit that day, but then we heard from the dealership that the check was scheduled for two days later. We raised tickets through their platform, but the communication was poor; they barely responded. Eventually, we had to cancel and proceed with AA, who at least demonstrated professionalism. We wasted a week on a car we needed to buy urgently. Don't trust them; they're just scammers who want to work whenever they feel like it. You buy the premium package, but this is what you get in return. A very unpleasant experience that caused unnecessary frustration.”

Posted 1 month ago

“Car came back from a routine service just not ticking over properly, strange as it was fine before they took the car. Opened the bonnet to see that they had failed to replace the oil cap and there was oil all over the engine. The mechanic did comeback and clean up the mess but took responsibility for the issue.”

Posted 1 month ago

“Thieves, cowboy mechanics. Took money straight from our account and did not solve the problem and refused to refund money back. DONOT USE THEIR MECHANICS”

Posted 1 month ago

“Booked a mechanic for a replacement alternator. All confirmed for 48 hours after initial booking. Then got a text from the mechanic saying he couldn't do the repair now. Quoted too cheap obviously. When i tried to call or text he wouldn't reply. Avoid this company!!”

Posted 2 months ago

“I had a perfectly good running car with a tiny oil leak from rocker cover after this so called mechanic left l had a car that would not tick over and was backfiring had it 7 years and never had any problem like this texted mechanic and asked politely has he re set the mixture as it wasn’t running as it was when he arrived surprise surprise he ignored my messages complete cowboys do not let them near your car”

Posted 2 months ago

“I expected a mobile mechanic on the drive indtesd i got a collect vechicle situation Your marketing is misleading.”

Posted 2 months ago

“Do not use! They take no responsibility for useless Mechanics !!”

Posted 2 months ago

“DO NOT USE !!!!!! DO NOT USE !!!!! Car was booked in with ClickMechanic, discovered 48 hours before he was due that I had a year’s R.A.C cover free of charge. Sent them a message to cancel my appointment with no response. I then sent the same message again, and even with the Mechanic Sean, saying I would like to cancel, and on this occasion they then replied saying I am canceling with less than 24 hours notice and will be charged £20, how ironic.”

Posted 2 months ago

“They gave me a quote of £678.12 to replace a rear window regulator on my Peugeot 2008. I got the job done by a local garage for £145 !!!! They gave a total rip off quote of more than £500 more than it cost me!”

Posted 2 months ago

“I would like to share my experience of using ClickMechanic which at first was very good and felt very confident with the service I received. The day came when the vehicle was due to be collected. I had a slot between 8-10. At 9:45 I received a phone call from the mechanic to say that they had ordered the wrong filter and the correct filter was due to be delivered late afternoon. I was then asked if they can collect the car the next day. This was extremely inconvenient as the day I had chosen fitted in with my schedule. I decided to cancel and then was charged a £40 cancellation fee which was totally out of order as in realty the mechanic cancelled on me and did not honour his part by fixing my car on the selected date. Also with ClickMechanic they take the money up front with the excuse it is pre authorised. They have over £200 of my money which will take at least 5 days to get back to my account. As a nurse working for the NHS, my salary isn’t great and can’t afford to wait that long for my money and pay a cancellation fee. Don’t use Click Mechanic its just one big scam”

Posted 2 months ago

“sloppy worker...was punctual but wasn't experienced enough to resolve the issues, wouldn't recommend.”

Posted 2 months ago

“If you have an issue Clickmechanic don't help. They wash there hands of you. They say its between you and the mechanic.”

Posted 3 months ago

“If you have an issue Clickmechanic don't help. They wash there hands of you. They say its between you and the mechanic.”

Posted 3 months ago

“I contacted Clickmechanic because I had ABS warning light on my dash. The mechanic fitted a ABS sensor but couldn't get the ABS warning light off my dash. It cost me £198.17 what a waste of money. I will have to take the car into my local garage to get it sorted. I won't be using click mechanic ever again.”

Posted 3 months ago

«
1
2
3
4
5
»

ClickMechanic is rated 1.4 based on 169 reviews