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Clickpost Reviews

4.9 Rating 3,773 Reviews

99 %

of reviewers recommend Clickpost

Company Reviews

Product Reviews

4.9

Based on 3,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clickpost:

Clickpost is the UK’s leading plan printing service. Trusted by a range of professionals within the construction industry, Clickpost prints, folds, and delivers printed plans throughout the UK.

Clickpost has robust ISO9001-accredited systems to ensure orders are processed and delivered quickly and efficiently.

If you require A0, A1, A2, A3 or A4 plans printed and delivered, trust click-post.co.uk.

Visit Website

Email:

support@click-post.co.uk

Location:

Unit 5 Parkside Court,
Greenhough Road,
Lichfield
Staffordshire
WS13 7FE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't find the initial set up to find A2 drawings that I required, however once I navigated through my frustration the order was plain sailing. Simply drag and drop, select number of prints and pay. Here with me in a few days. Happy. 2nd time I have used this service. Thumbs up.”

We are pleased you found what you were looking for and that you have used our service multiple times. Thanks for the review!

“Good service but very expensive”

Thank you so much for taking the time to rate Clickpost and giving us a solid 4-star rating! We truly appreciate your feedback and support. We understand your concern about the pricing aspect and we value your opinion. We constantly strive to strike a balance between providing an exceptional service and maintaining a competitive pricing structure. Rest assured, we are continuously working on optimising our costs to offer the best value for our customers. Thank you once again for choosing Clickpost and for your valuable feedback. We hope to serve you even better in the future.

“plans arrived on time and and in good order.”

Thank you for taking the time to rate Clickpost with 4 stars!

“good service”

Thank you so much for your wonderful 4-star rating of Clickpost!

“The item that I sought to be printed was intially cut off on the edges so it was not fit for purpose. However I left a negative review and I was very pleased that they contacted me straightaway to fix my order and sent it to me by next day delivery. In light of this I would use them again. Good aftercare for fixing a problem and they kept in touch to make sure I was satisfied.”

Dear Lisa, Thank you so much for your generous 4-star rating of Clickpost! We greatly appreciate your feedback, as it helps us improve our services for all our customers. We sincerely apologise for the initial issue with your printed item. We understand that it was not fit for purpose, and we appreciate your honest negative review. We were committed to resolving the problem as soon as possible, and we are thrilled to hear that our swift response and next-day delivery of the correct order made you pleased. At Clickpost, we prioritise customer satisfaction. We strive to address any concerns promptly and ensure that our customers are happy with their orders. Your positive experience and acknowledgment of our efforts mean a lot to us. We look forward to serving you again in the future, and please don't hesitate to contact us if there's anything else we can assist you with.

“Initially 4 prints were wrong but they were resent correctly very quickly thanks.”

Thank you very much for your 4-star rating of Clickpost. We sincerely appreciate your feedback and support. We are sorry to hear that initially there were issues with the prints, but we are glad to know that we were able to resend them correctly and promptly. Your patience and understanding are greatly appreciated. If you have any further concerns or require any assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Clickpost. We value your business and look forward to serving you in the future.

“easy to use and speedy efficient service”

Thank you, Nicola, for the 4 star rating! We're glad to hear you liked our service - easy to use and speedy efficient service! We try our best to provide an enjoyable experience for our customers. Thank you again for your review!

“Very prompt service - thanks!”

Thanks Jennie for your 4 star rating of Clickpost!

“Good service, good plans but I thought the postage was a bit expensive”

Thanks for the 4 stars, Ian! We're glad you were pleased with our service and plans. We apologise if you felt our postage was expensive; we are strive to provide value delivery options for our customers.

“I have purchased from Clickpost before. No problems whatsoever. Would love the option to have the documents available for postage as rolled and not folded. I would pay the extra postage for this. Rolled documents would mean that the fold lines are not on show.”

Thank you so much for your 4-star rating, Mr! We truly appreciate your loyalty to Clickpost and we value your insight into our services. The option to receive rolled plan prints is coming soon!

“very quick and efficient service and the plans came through very quickly”

Thanks for the 4 stars and great feedback, Andrew! We're glad that our Clickpost service was very quick and efficient, and that the plans came through quickly.

“Excellent service. The paper needs to be more robust as these plans are used by builders”

Thank you for your 4-star review of Clickpost Kathy. We are pleased that you have enjoyed our excellent service. We also value your feedback on the paper's robustness. We do offer another product called Aquaplan which offers the robust, on-site solution you maybe looking for. Please take a look at https://click-post.co.uk/plan-printing/waterproof-plans/ Please get in touch if you have any queries.

“Very straightforward system. Simple, good price, and posted straight to your door or site address.”

Thank you Mark for your 4 star rating of Clickpost! We are very glad to hear that you find our system "very straightforward" and that it meets your needs for a simple, good price, and posting straight to your door or site address.

“speedy efficient service, and product was exactly what i wanted”

Thank you Christine for your 4 star rating of Clickpost! We are glad that you had a pleasant experience with our speedy and efficient service, and that the product you received was exactly what you wanted.

“A prompt and speedy service”

Thank you for your 4-star rating of Clickpost, Bryan, and for the feedback about our prompt and speedy service! We really appreciate your loyalty as a repeating customer.

“Excellent fast and efficient service.”

Thank you, Andy, for your 4 star rating of Clickpost! We are so glad you had an excellent experience with our fast and efficient service. Your feedback is greatly appreciated.

“Good services”

Thanks for your 4 star rating of Clickpost, Simon! We're glad to hear that our services are of good quality and that you have had a pleasant experience.

“Could have been better comms.”

Thank you David for your 4-star rating. We understand your feedback - We take your comments on board to help us improve, however have you checked you spam folder, just in case? We have automated emails which go out to each customer when an order is placed, when an order is dispatched and then courier updates on delivery. Might be worth just double checking and dropping me and email at support@click-post.co.uk Thank you Jennifer Clickpost.

“Prints were clear and packaged well. The package was a day late - delayed at Royal Mail”

Thank you so much for your 4 star rating of Clickpost, John! We're happy to hear that you were satisfied with the prints, packaging, and overall experience. We apologise for the delays with Royal Mail.

“Easy website to use, good prices”

Thank you Christopher for the 4 star rating! We are glad that you found our website easy to use and that you appreciate the good prices.

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Clickpost is rated 4.9 based on 3,773 reviews