Cleva Europe Ltd Reviews

4.8 Rating 4,165 Reviews
96 %
of reviewers recommend Cleva Europe Ltd
4.8
Based on 4,165 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Cleva Europe Ltd Reviews

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

sales@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 10th April 2024
Anonymous
Cleva Europe Ltd 5 star review on 2nd April 2024
Paul Bryant
Cleva Europe Ltd 5 star review on 2nd April 2024
Paul Bryant
Cleva Europe Ltd 5 star review on 29th March 2024
Jonathan Gompertz
Cleva Europe Ltd 5 star review on 29th March 2024
Jonathan Gompertz
Cleva Europe Ltd 5 star review on 22nd March 2024
Anonymous
Cleva Europe Ltd 5 star review on 22nd March 2024
Anonymous
93
Anonymous
Anonymous  // 01/01/2019
Arrived quickly and the website was easy to use
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Delivered on time and for a good price.
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I have had a vacuum and a fitness fan from Cleva so far and they are just brilliant. Brilliant products, speedy next day delivery and great customer service.
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I ordered and paid for a Vacmaster Multi 20 vacuum cleaner and all you sent me was a filter!! I wrote to you using your Contact Us and Support facilities, 6 days ago, but haven't had any response. Consequently, I have contacted the Credit Card company to raise a dispute and have my money returned. I only ordered the product on the strength of the Auto Express review without reading any TRUSTPILOT reviews of the company, which are alarmingly bad. I can only assume that nobody within your organisation reads them either.
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Buying item was good, only problem was it said dispatched in 24 hours but that's to courier who took days to get to me.
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Brilliant service which was prompt and helpful.
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Brilliant product and delivery
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As the weather warms up this is an indispensable addition to a very warm shed.
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Prompt delivery
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A pleasure
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Great website and customer support. Quick and responsive inputs.
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Very quick delivery service
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Simple to order, arrived promptly, easy to fit what more could you ask for?
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Order dealt with efficiently.Delivered well.
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First use on both products very impressed. Great high cut on dampish long grass and both machines coped very well! Used one battery and half of the other. I hope it continues to impress!
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Fast prompt order processing and delivery. Happy with our new robot lawnmower
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very fast delivery, about to use the lanmower tomorrow!
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Not received due to very poor packing by your despatch dept. Still waiting for response after 6 days from your customer service. Having sent 4 emails with photos, 2 forms and left message with accounts twice. I find it quite insulting when ask for feedback following your total failure to provide the purchased items.
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Service was very good. Requested information and identified the part quickly. Only downside was the Royal mail delivery. Told them where to leave parcel then they sent me an email to say they delivered and we weren't in. (We were in all day.) I replied requesting next delivery for Friday. They delivered next day on Thursday 🙈 Very pleased with the part.
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Delivery on time and quick.
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Cleva Europe Ltd is rated 4.8 based on 4,165 reviews