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hampers.com Reviews

4.8 Rating 27,135 Reviews

98 %

of reviewers recommend hampers.com

Company Reviews

Product Reviews

4.8

Based on 27,135 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contents smaller than anticipated.”

Posted 2 months ago

Dear Joanna, Thank you so much for taking the time to give hampers.com a 4-star rating! We greatly appreciate your feedback and support as a loyal customer. We also wanted to acknowledge your comment about the contents being smaller than anticipated. We understand how important it is for our customers to receive products that meet their expectations, and we apologize if we fell short in this regard. We will certainly take your feedback into consideration as we continue to improve our offerings. Once again, thank you for your continued support and loyalty. We truly value your business and hope to provide you with an even better experience in the future. Warm regards, Gemma Customer care

Posted 2 months ago

“Arrived on time on the day requested.”

Posted 2 months ago

Dear Susan, I'm taking a moment to express my gratitude for giving hampers.com a five-star rating. It's delightful to hear our service met your expectations. Thank you for choosing hampers.com, and for taking the time to leave us such a glowing review. Our team works hard to provide exceptional service and high-quality products, so it's always rewarding to receive feedback on our services. Please feel free to contact us if you need any further assistance, and we look forward to serving you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 months ago

Author didn't leave any comments.

Posted 2 months ago

Dear Peter, Thank you for your generous 4-star rating of hampers.com! We're thrilled to hear that you had a positive shopping experience with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations. Thank you for choosing hampers.com. We hope to serve you again in the near future! Best regards, Gemma (Customer care)

Posted 2 months ago

“Bought the small birthday treat as a suprise for my guy and he loved it! Thought it was sweet, arranged nicely, the perfect size, and that all the treats were delicious. The only reason it doesn't get a "5" rating is because I requested it be delivered on a certain day, and then I got notified that it was being delivered a day early. I went in to change the delivery date to the next day (so it could arrive on the actual day of his birthday), but at that point he had already been notified that a delivery was on its way, so the surprise was a little ruined. Otherwise, it was great!”

Posted 2 months ago

Hi Shawya, Thank you so much for taking the time to leave us a 4-star rating! We are thrilled to hear that your guy loved the small birthday treat from hampers.com. We're glad that it was sweet, arranged nicely, the perfect size, and that all the treats were delicious. We apologize for any inconvenience caused regarding the delivery date. We understand the importance of surprise and we're sorry that it was a little ruined. We appreciate your feedback and we will definitely take it into consideration for future improvements. Thank you for choosing hampers.com and we hope to serve you again in the future! Best regards, Gemma (Customer care)

Posted 2 months ago

“Good selection of contents. Quality proved to be very good.”

Posted 2 months ago

Dear Colin, Thank you so much for your wonderful 4-star rating of hampers.com! We greatly appreciate your kind feedback and support as a loyal customer. We are thrilled to hear that you found our selection of contents to be good and that the quality exceeded your expectations. At hampers.com, we strive to provide our customers with high-quality products and a wide variety of options to choose from. Your satisfaction is our utmost priority, and receiving positive feedback like yours truly makes our day! Once again, we extend our heartfelt gratitude for your ongoing loyalty and support. Please do not hesitate to reach out if there is anything else we can assist you with. We look forward to continuing to provide you with exceptional service and delightful hampers in the future. Warmest regards, Gemma (Customer care)

Posted 2 months ago

“Hamper great, delivery late so spoilt the birthday surprise”

Posted 2 months ago

Dear Debbie, Thank you so much for taking the time to rate hampers.com with 4 stars! We truly appreciate your feedback and are glad to hear that you had a positive experience with our hampers. We are sorry to hear that the delivery was late and it impacted the surprise element of the birthday gift. We understand how important it is to have the gift arrive on time for such special occasions, and we apologize for any inconvenience caused. Your feedback will certainly help us improve and provide a better experience in the future. Once again, thank you for choosing hampers.com. We hope to have the opportunity to serve you again soon and ensure a flawless delivery next time. Warm regards, Gemma (Customer care)

Posted 2 months ago

“Good selection of hampers. Quick on delivery”

Posted 2 months ago

Dear Stephen, Thank you for taking the time to rate hampers.com with 4 stars. We appreciate your feedback and are delighted to hear that you found our selection of hampers to be good. We also take pride in our efficient delivery service and are glad to know that your order was delivered quickly. Thank you once again for your support, and we hope to have the opportunity to serve you again in the future. Best regards, Gemma (Customer care)

Posted 2 months ago

“I ordered from California, which I’ve done previously. Usually it took a couple of attempts, but a satisfactory outcome.”

Posted 2 months ago

Dear Chris, Were delighted to hear you chose us all the way from California. Thanks for your 4 stars! Kind regards Hannah Customer care

Posted 2 months ago

“Nice selection of hamper gifts, with an excellent variety of contents. Would, however, like to see the real size of the chosen hamper, as in reality it seemed smaller than I had anticipated.”

Posted 3 months ago

“I ordered a hamper for my friends birthday 🎉 which she loved. A nice surprise for her to come back to after her cruise ! She was very pleased so thank you for your promptness”

Posted 3 months ago

“Swift and effective delivery to family in England, who love the basket.”

Posted 3 months ago

“Very pleased and thank you.”

Posted 3 months ago

“My daughter and sister were happy to receive their hampers .. However I think it would be awesome to be able to personalise their hampers by choosing exactly what you want in them as there is often items that they dont want or can't have as my sister is a diabetic and doesn't drink alcohol 😉”

Posted 3 months ago

“Excellent service and delivery”

Posted 3 months ago

“I was pleased with the overall process.”

Posted 3 months ago

“Great selection, good price and faster than expected delivery.”

Posted 3 months ago

“Lovely gift, delivered and brought a big smile to daughter’s face! Thankyou.Great tracking system and even a photo of being delivered, awesome”

Posted 3 months ago

“Good product and service”

Posted 3 months ago

“We've used Hampers several times. Variety of products, ease of ordering and deliveries have been made as requested and all have been without difficulty. Recipients have been very happy as well so highly recommend them.”

Posted 3 months ago

“Good quality food, presented well & delivered on time , what more can you ask for.”

Posted 3 months ago

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hampers.com is rated 4.8 based on 27,135 reviews