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Claytons Carpets Reviews

4.9 Rating 1,713 Reviews
99 %
of reviewers recommend Claytons Carpets
4.9
Based on 1,713 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Claytons Carpets Reviews
Anonymous
Anonymous  // 01/01/2019
Great service in the shop. Excellent carpet fitters
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Posted 7 years ago
Carpet is really lovely thankyou ,really lovely to walk on and sit on , staff were really helpful and fitters were quick and really nice ,fantastic experience altogether would definitely recommend
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Posted 7 years ago
Friendly. Helpful. Cheerful. No pushy sales. Plenty of choice in all depts
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Posted 7 years ago
Friendly, helpful and polite staff. Flexible and professional. Always deliver a quality service.
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Posted 7 years ago
Very genuine, nice, friendly people from start to finish. Ian Beech was great in helping find the right thing for me and the delivery team were fast, kind and friendly.
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Posted 7 years ago
Excellent service, fitting was quick and professional.
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Posted 7 years ago
Excellent service, friendly staff.
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Posted 7 years ago
Claytons Carpets are second to none! Their customer care and after care is excellent. There was a problem concerning the delivery service and Claytons Carpets travelled over 3 hours both ways to remedy the problem. Their approach was professional, friendly and perfect - I would not hesitate to recommend them.
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Posted 7 years ago
Claytons, as always are helpful, well-informed and do a superb job! Their delivery crews and carpet fitters are always courteous and pleasant. We recommend Claytons to everyone!
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Posted 7 years ago
Super service from Nigel Green, he gave lots of advice and helped with choice of carpet for our requirements! The two carpet fitters Stuart and Paul arrived promptly as arranged and got straight on with the job, caused a minimum of disruption and as like Nigel professional chaps, well mannered and very polite! Cleared up and left no mess! Big thank you!
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Posted 7 years ago
Friendly service. Personal touch. Good local ‘family’ run business. Wouldn’t go anywhere else.
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Posted 7 years ago
Local business who treat customers well and value their custom I am a repeat customer. Good company good customer service.
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Posted 7 years ago
Gt service
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Posted 7 years ago
Brilliant service as always in store and the fitters we’re excellent, fantastic job guys very professional. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Posted 7 years ago
The gentlemen who dealt with my carpet and bedroom furniture purchases were polite and helpful. I requested a change to my purchase of furniture and this was done reassuringly and without fuss. In fact, I received new documents through the post this morning. The fitters for the carpet were totally unobtrusive, on time and efficient. In fact, I’m seriously considering having other rooms carpeted. Thank you.
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Posted 7 years ago
Polite efficient service from entering the shop to having my carpet fitted.
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Posted 7 years ago
We were able to take our own time to look at all the choices of carpets. Then when we needed the help from the staff they were very helpful & polite. Ones we had chosen the carpet they came & measured our rooms within days. Then as soon as they had delivery of the carpet it was fitted asap. The fitters were on time, polite & have done a very nice job.
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Posted 7 years ago
We had excellent help in choosing carpets for two rooms. The assistant was very helpful in discussing options in our dining room to avoid waste - bringing down the pric
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Posted 7 years ago
1st class service from initial ordering to final fitting of carpet.
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Posted 7 years ago
We would NEVER go anywhere else for our carpets!! Brilliant service and advice in the showroom and wonderful fitting once again by Phil and Gary.
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Posted 7 years ago
Claytons Carpets is rated 4.9 based on 1,713 reviews