This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"From the very start we felt absolutely safe and in expert hands. We were kept informed of every step of the process. The service was polite, kind and patient and, as I said, was carried out with expertise. We are very grateful to Clarence Trustees."
"I was helped to feel at ease. My requirements were discussed so that I fully understood what was best for me. Every step of the way things were explained thoroughly and in a way I could easily understand. The follow up information is very helpful. But most importantly, I am delighted with the quality of my finished Will. I would highly recommend Saphia Palmer to anyone and everyone. A pleasure to meet. Thank you, Saphia. Peggy H"
"Clarence Trustees made our will as exactly as we wanted. Safia was truly professional and explained
the comlplicated jargon of will in layman’s terms. She was patient and very understanding."
"Clarence Trustees did a very professional job in drawing up wills for my husband and I. Safia was very helpful, and very accommodating with her time when our appointment over-ran on a very snowy evening, and when we urgently needed to sign our wills before our holiday, which involved opening the office for us on a Saturday morning. We went to Clarence Trustees with a rough idea of what we thought we wanted reflected in our wills. After discussing these ideas with Safia she was able to tell us what was and wasn't possible in order to achieve our desired outcomes, and this involved a rethink on our part and redrafting of part of our wills. This was all carried out in a professional manner and timely manner and Safia was able to answer our many questions via email until we were happy with the final documents. We would be very happy to recommend Safia and Clarence Trustees."
"The service I received from Clarence Trustees, specifically Safia Palmer was second to none.
The will writing service they provided was both personal and financially smart.
A though examination of my estate ensured everything is in hand for the benefit of my trustees.
I would certainly recommend them to my friends and family should they require legal services"
"Very Patient. Amazing service"
"During a very stressful period for the family when our brother was diagnosed with a terminal illness he needed to make his will. We contacted Clarence Trustees and Sofia abdvised & guided us through the process, visiting him in hospital at very short notice. Our brother felt relaxed in the knowledge that his wishes were being met & appreciated the professional way in which it was done
With thanks from all the family"
"Making a will for the first time can be rather daunting the service we recieved from Safia and her team was kind,clear and professional Iwould not hesitate to recommend their services to all prospective clients."
"The thought of making a will for the first time was rather daunting especially for my elderly father but Safia at Clarence Trustees soon put us at ease with her kind, patient and professional demeanour.Explanations of the legal terminology and process were clear and comprehensible, all subsequent correspondence was prompt and efficient. I would not hesitate to recommend Safia and her team at Clarence Trustees to anyone considering using their services."
"Safia showed very good knowledge of her subject and explained everything in great detail.
Will highly recommend."
"Clarence Trustees delivered exactly what I wanted. Everything was explained easily and in detail. Their prices are also very reasonable."
"We found them to be very informative and helpful ,with much patience and understanding"
"Very professional service, full of knowledge, very helpful and made sure I understood how it all works with what I was signing.So a massive thank you to Clarence Trustees and Safia Palmer for finding my needs,advising me what I need and then putting it all together and executing it for me,I would certainly recommend this company.
"great service, very informative and painless..."
"Excellent, friendly and professional service"
"Safia was very pleasant and professional, she covered all aspects and explained in detail all the legal requirements in laymans terms so we could fully understand. We would fully recommend Clarence Trustees."
"Very professional efficient attention to detail service. A walk through step by step of our Will and felt at ease discussing a delicate subject. My Wife and I are exsteamly happy we have written our Will's with Clarence Trustees. We will and have recommend."
"Clarence Trustees provided a quality service. I couldn't be happier with the way they supported me during writing the first will I have made. I was made to feel comfortable from the moment I arrived and felt I could ask any questions that I needed to. As they constantly checked I understood all the processes and legal language I avoided making any mistakes. As their care demonstrated, this would have been easy to do as I had misconceptions about what various stages of the will was asking me to do. Due to their care and patience, all my misunderstandings were rectified and my wishes precisely defined. I will be using their service again in the future."
"They were professional, patient, and answered all of our questions thoroughly. Throughout the process of writing our wills, which could have been difficult and emotional to do, they guided and supported me and my partner. Alongside this, they were kind enough to fill in the gaps in our knowledge to ensure that we were able to express our wishes clearly. They were excellent at the end, as they talked us through the legal language and made sure the will did exactly as we wished it to do. I would highly recommend their service."