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Clair de Lune Reviews

4.2 Rating 610 Reviews

78 %

of reviewers recommend Clair de Lune

Company Reviews

Product Reviews

4.2

Based on 610 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for almost 75 years. What we don't know about Moses baskets, cot & crib bedding, well, it's just not worth knowing!

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 1st March 2023

Clair de Lune 5 star review on 1st March 2023

Clair de Lune 5 star review on 25th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Moses basket, rocking stand and sheet for my daughter who is due anytime now. Beautiful items, so happy with everything. The customer service was amazing also as we’d been sent an incorrect item which was rectified immediately. Would order again 100% Thank you! X”

“Lovely quality very pleased with my purchase”

“Super quick delivery!”

“Great product, arrived quickly”

“Fab service and quick delivery of a great quality product”

“Good customer service.”

“So impressed very quick delivery,just as well as my little one arrived six weeks early,easy to assemble.fantastic quality at a great price.my little one sleeps so well in it.”

“Lovely quality products for baby.”

“Great quality, lovely design and fast delivery”

“An absolutley beautiful set. Just awaiting the arrival of the bundle of joy who will fill it. Superb quality of the basket and bedding. One of the nicest sets around.”

“Prompt delivery and good quality product bought.”

“I purchased the crib bumpers because our son was rolling over during the night and putting his arms and legs through the bars. I read opinion on certain bumpers being dangerous however clair de lune bumpers are great - the mesh is breathable and the banners of material are tied to the outside of the bars so it is secure if he full stretches up and knocks. The material is great quality and fits the cot bed of W:80cm x L:152cm well”

“got a bargain with moses basket and accessories Quick easy and good quality”

“Great service. Parcel arrived next day with good communication. Moses basket and stand of good quality and great value.”

“The diaper changer has great quality and it makes the changing easier.”

“Given a second hand crib with a strap missing- called customer services who identified correct part and organised the replacement for me without even charging postage - and speedy delivery. . Excellent service given I was expecting to pay for item”

“Really happy with service received. I contacted the company as I'd accidentally broken a part of our moses basket and was enquiring if I could purchase a spare. They very kindly sent me out the part needed at it arrived the next day!”

“Extremely good cutomer service. Would definely recommend Clare de Lune to friends and relatives.”

“Placed an order online, but when my order arrived it was unfortunately not what I had ordered. Contacted customer services by email, and my query was quickly dealt with by Robyn. Robyn investigated and arranged for my original order to be sent out. Very prompt and excellent customer service. Thank you”

“Excellent customer service. There was an item missing from my order which was quickly sorted out when I contacted the company.”

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Clair de Lune is rated 4.2 based on 610 reviews