Claims2gain Reviews

Name: Claims2gain
Rating: 4.35

4.4 Rating 446 Reviews

86 %

of reviewers recommend Claims2gain

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4.4

Based on 446 reviews


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Claims2gain 5 star review on 19th January 2017

Claims2gain 4 star review on 24th November 2016

Aileen McAteer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick, very helpful. Everything was explained in full and I was kept up to date with all my claims”

Helpful Report

Posted 6 years ago

“I had letter from you back in August 2017 . Saying i money in ppis . And i sent the froms back to you and i still have not heard from you, So i would say that is not good customer sevice.”

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Posted 6 years ago

“I have now had 3PPI claims!! They have been brilliant every time! Thank you!”

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Posted 6 years ago

“They got me some money back. The paperwork is initially a bit tedious but it was worth it”

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Posted 6 years ago

“Got me some money back but customer service let’s them down!!”

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Posted 6 years ago

“They got me money back from PPI so I now can go on holiday and have some spending money. So thank you Claims2gain.”

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Posted 6 years ago

“Hardwick/ claims to gain not sure what company name they were using some times ! But I have received several unexpected monies returned , with them taking a more than I would have liked with vat on top ! But to be honest I probably would not have bothered .”

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Posted 6 years ago

“Kept me up to date with claim.”

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Posted 6 years ago

“It took a while for my claim to be processed, the staff I spoke to were lovely and very helpful”

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Posted 6 years ago

“Received some money back from my credit card. I wasn't expecting any at all.”

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Posted 6 years ago

“we still have many outstanding claims with your self and when enquiring about this I was informed that one of them never put ppi on any loans now , well I beg to differ I had a lot of business with these people and I know that they owe me ppi repayment also another claim was now closed , we were never informed of any of this. it is now a year past October since we put our claims in to yourselves and have repeatedly signed for the same claims over and over again, when phoning you we are waiting over fifteen minutes plus for someone to answer. I personally think it is bad management, poor results, and my husband and I are still waiting seventeen months down the line for results.”

Helpful Report

Posted 6 years ago

Thank you for this information Mrs Chapman. I have reviewed your file and can advise that for every update we receive from the banks we update you via email or text unless we need to call you. We have to trust the banks information to a degree as its difficult to proof otherwise but if the bank are advising that PPI is not located or attached then unless you have proof then we cannot take the claim any further. The banks do not have an obligation to hold information after a 6 year period. you have 33 claims all dealt with individually, you have had successful claims and you have 4 remaining with queries on them. I do understand that it can be frustrating and in theory claims should be dealt with in a efficient manner, however we are sometimes held up with inconsistencies with the banks responses. A staff member will contact you to resolve any remainder queries that have been raised. Again thanks for the comments. Kindest regards Kylie Sheedy Ops Director.

Posted 6 years ago

“They got me some Money back”

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Posted 6 years ago

Thanks for the review, happy you had some success, kindest regards Kylie Sheedy Ops Director.

Posted 6 years ago

“By being very helpful ,and taking the time togetting me some of my ppi back. I would like to thank them for thier hard work and patience .”

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Posted 6 years ago

“I’ve had a few dealings with different people in this company and have nothing good to say about any of them. They are just very incompetent. Either their workload is too great or they’re thick!”

Helpful Report

Posted 6 years ago

Thanks for the review Mr Sides, I feel your review is a little unfair and for public review.. when the reality is we worked closely with you to resolve your financial circumstances and indeed made an arrangement to help you after a substantial amount of redress was awarded. We then advised of a further amount due to you. If you can take the time to read further reviews you will recognise that the 1 star reviews mainly come from people who owe us money and do not pay their invoices without issue and this is very few - stats who less than 4%. I appreciate you are entitled to your opinion and thanks for taking time out to reply. The Hardwick Group do not take offence to your wording, if anything its quite humorous. Kindest regards Kylie Sheedy Ops Director.

Posted 6 years ago

“Once my paper work was completed my payments came through very quickly. Thank you”

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Posted 6 years ago

“The process was quick and not painful.just gave anitial details and left everything to them.friendly staff.”

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Posted 6 years ago

“Friendly informative and efficient people/company, Successfully resolved two separate ppi claims on my behalf recovering a lot of money for me , Much appreciated and many thanks .”

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Posted 6 years ago

“Great company and helped me and my family get money back for PBA (packaged bank account) as well as PPI for family members.”

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Posted 6 years ago

“Thanks for your service is collection/release of the PPI due to me. Thanks again.”

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Posted 6 years ago

“You always kept in touch, updating me. Always there for me if I had a question. Thank you. I would never have done it myself though you always think you will. I paid a friend off who lent us deposit money for our mobility car 2days before our wedding, then have just paid my other friend off who did the catering and my flowers for our wedding so a big thank you. Debbie P. X”

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Posted 6 years ago

Thank you for your kind review, I'm glad to hear we were successful with your claim and that the refund was put to good use. If you recall any further finances that we haven't looked into then do not hesitate to contact us, we will be more than happy to look into them for you. Kind regards, Rebecca Adamson Collections officer.

Posted 6 years ago

Claims2gain is rated 4.4 based on 446 reviews