City Insurance Group Reviews

4.6 Rating 1,084 Reviews
92 %
of reviewers recommend City Insurance Group
4.6
Based on 1,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read City Insurance Group Reviews
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Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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Have used City Insurance for many years for both Car and House Insurance and have found them always helpful and very professional. There are no delays in answering the phone and quick to respond to any query. Their fees are usually competitive and they respond to quotes from other insurers both positively and in a supportive manner. Paperwork is very clear.
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Posted 1 year ago
Thank you for your thorough review of the high quality service that we provide. I am pleased to hear of the years of service that we have provided to you and thank you for your loyalty. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Have just taken out a new car insurance policy with city insurance as it offered the best value on the market for my needs
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Posted 1 year ago
Dear Mr. Turley, Thank you for choosing us for your motor insurance this year and hope we get the opportunity to assist you again when your next insurance policy comes up for renewal. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
COMPETITIVE RENEWAL QUOTE.
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Posted 1 year ago
Dear Mr. Asokababu, Thank you for your positive review, I am very pleased to hear that you have chosen to renew with us again this year. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
The person I spoke to was polite and helpful and very informative about my insurance so I was very happy well done
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Posted 1 year ago
Dear Mr. Langridge, Thank you for your 5 star review. I can confirm you spoke with Creig in the sales and service team and I have passed your kind words on. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
It's difficult to rate a company when thankfully you haven't had to use their services. However, they remain competitively priced and that's why I've given them a five star rating.
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Posted 1 year ago
Dear Mr. Smallbone, Thank you for your positive review, I am pleased to hear we were competitive and we look forward to assisting you in the near future. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
The service was seamless.
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Posted 1 year ago
Thank you for giving City Insurance a 5 star review!
Posted 1 year ago
Great service start to finish
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Posted 1 year ago
Dear Mrs. Steel, Thank you for giving City Insurance a 5 star review, we look forward to hearing from you again in the near future. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Very good service and a VERY good price. Staff really helpful and understanding.
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Posted 1 year ago
Dear Mr. Hall, Thank you for your 5 star review. I am pleased to hear that you were happy with our service and price. Please let us know if we can provide your a quotation for any other insurance this year. Kind Regards, Mike Cose - Office Manager
Posted 1 year ago
Always polite always willing to help I would not hesitate to recommend City Insurance Gp to any one seeking cover
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Posted 1 year ago
Dear Mr Wilson, Thank you for giving City Insurance a 5 star review. We really appreciate your recommendation. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
The Lady I dealt with on the phone was so helpful ,she just made everything so simple i think her name was Keely hats off to her. Regards Mr Wedlake
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Posted 1 year ago
Dear Mr. Wedlake, Thank you for giving City Insurance 5 stars! and your glowing review of your recent interaction, I have forwarded your kind words on to Keeley. If we can be of any further assistance then please contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
A very thorough and professional in handling the matter. And answered all the necessary questions professionally.
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Posted 1 year ago
Thank you for your 5 star review, I am pleased to hear we were able to assist you recently and look forward to hearing from you again in the future. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
We have had insurances with City Insurance for over 30 years covering: Cars, Home Contents, Buildings, and Holiday and have always found their staff knowledgeable and courteous as well as very professional particularly Jeff McKellan. They have always found us the best possible price.
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Posted 1 year ago
Dear Mr. Scarfe, Thank you for your 5 star review and your wonderful feedback! As always, we thank you for your continued loyalty to us and will always be on hand to provide you the best value with service to match! I am pleased to hear you have had excellent service and have passed your individual thanks on to Jeff. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
I’m a returning customer to City Insurance. One of the cheapest insurance companies out there. I’d highly recommend them to anyone any day.
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Posted 1 year ago
Dear Mr. Nayacakalou, Thank you for your 5 star review and returning as a customer to City Insurance! We too believe that we offer excellent value with customer service to match. Thank you so much for your recommendation. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Thank you for your great service. Hope you keep it up.
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Posted 1 year ago
Dear Mr. Stephens, thank you for your 5 star review of City Insurance. I am glad you have been happy with our service so far and look forward to assisting you further over the course of the policy. Please do not hesitate to contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Spot on well happy
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Posted 1 year ago
Dear Mr. Joyce, Welcome to City Insurance and thank you for your 5 star review! Please let us know if we can be of any further assistance to you, we will be more than happy to assist you with your other insurances in the near future. Best Wishes, Mike Cose - Office Manager.
Posted 1 year ago
very pleased with the quote
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Posted 1 year ago
Dear Mr. Townley, Thank you for your review and would like to welcome you as a new client to City Insurance. I am pleased to hear that you were happy with the price of your quotation. As and when you need any assistance, please do not hesitate to contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Exellent always so very helpful Thank you
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Posted 1 year ago
Dear Mr. White, Thank you for giving City Insurance a 5 star review. We appreciate your kind words about our service and look forward to having you as our client for many more years to come. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
The site through moneysupermarket was easy to negotiate and once we completed our details the approval response was very swift. Confirmation and schedule were received the next day by email. All in all a very efficient and welcoming service.
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Posted 1 year ago
Dear Mr. Evans, Thank you for your 5 star review! We are pleased to hear that you found the overall purchase process simple, efficient and from a service point of view, welcoming. We are very happy to have you as our client and look forward to hearing from you further in due course. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Great service have used city insurance for years .Highly recommended
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Posted 1 year ago
Dear Ms. Stewart, Thank you for your 5 star review of City Insurance. We appreciate your kind words and your loyalty to us spanning a number of years. As always, if we can assist you with any other insurance requirements then please contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
Happy with your staff's efficiency helping me to renew the car insurance policy recently & I will continue to have your company or may introduce to my friends as well.
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Posted 1 year ago
Dear Mrs. Hawgood, Thank you very much for reviewing City Insurance. We are delighted that you were happy with our staff's efficiency in helping you renew your car insurance policy recently. We would like to thank you for your continued loyalty and for recommending us to your friends. Kind Regards, Mike Cose - Office Manager.
Posted 1 year ago
City Insurance Group is rated 4.6 based on 1,084 reviews