City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Told true Came up with best price No hard sell”

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Posted 6 months ago

“Good service and competitive quotes”

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Posted 6 months ago

“Very very nice”

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Posted 7 months ago

“wanted to deal with a human and not the awful online via comparison websites.Ryan Clarke who I dealt with as clear and easy and made it seem personal as anyone I've ever dealt with on car insurance and was great at using common sense- which so many do not use these days.”

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Posted 8 months ago

“As a loyal customer over 10 years, i accumulated 9 years no claims, i was never offered the option to protect these no claims. i was not advised ever on how many years i had accumulated. hence when i had an accident, i lost six years. Not a great service !”

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Posted 9 months ago

“Rated 1 out of 5 stars Avoid them I cancelled my insurance… Avoid them I cancelled my insurance yesterday I had a balance of £272 the person I spoke with he said you only have £98 then I said I'm not happy with this figure and sound unfair. Then he returned told me its actually £146.90 They are Rip-offs be careful. Imagine if I was accepting £98 their system had no problem. Also imagine they did this to how many customers each day. -0 star”

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Posted 10 months ago

“Excellent Communication and service.”

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Posted 10 months ago

“Good value for money, good communication and easy to setup”

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Posted 10 months ago

“Always available for assistance and help. Well done”

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Posted 11 months ago

“Very impressed with the way in which my applicationb for Insurance was dealt with. I will be looking to place further business with you in November when main car is due for cover. I felt that the geentleman who dealt with me and spoke on the phone was absolutrely in tune with what was needed and I thank him.”

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Posted 11 months ago

“Recommended by a good friend of mine I have found CityInsurance to be professional in their approach with clear and easy to comprehend T&C's.”

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Posted 11 months ago

“City Insurance started off well when they came up on the search engine site, but unfortunately fell extremely short when it came to purchasing the product and the price had risen by a considerable amount from the quote, not as much as others I may add but still misleading customers!”

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Posted 11 months ago

“City Insurance group are helpful, friendly & efficient. Thank you CIG.”

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Posted 11 months ago

“I am hoping that I will be able to insure with you next year. do try to rip me off in the second year with a massive price increase”

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Posted 11 months ago

“Onboard with the requirement x”

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Posted 11 months ago

“easy to get insurance straight forward”

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Posted 11 months ago

“very helpful and all ok and keep in touch”

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Posted 11 months ago

“I was very impressed by the friendly, efficient service when I was insuring my new vehicle in March. My previous insurer didn't want to know, as it said it couldn't cover my car, a PHEV, because it wasn't on their list. However, when I went on Compare the Market, they were prepared to offer two extortionate quotes! I didn't proceed, but soon after leaving the website, City Insurance contacted me. They offered me a policy with LV=, which I accepted, at a far more reasonable price than they had offed on the website. I was delighted, and have told many of my friends to contact City Insurance when they are about to renew their insurance.”

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Posted 11 months ago

“Never had the desire to go any where else for my insurance, staff have always been helpful and quick to resolve any issues. Would highly recommend, my quotes are always good and again this years quote was competitive city insurers are a win win for me”

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Posted 11 months ago

“Able to attend the needs of customers in a professional manners. Excellent staff.”

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Posted 11 months ago

City Insurance Group is rated 4.6 based on 1,084 reviews