City Discovery Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend City Discovery
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About City Discovery: City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide.<br /> With over 5,500 carefully selected travel activities in 400 destinations and user-friendly features such as traveler reviews, wish lists (called wishbox on the site), suggested itineraries and gift certificates, City Discovery can meet the varied interests of travelers.

Location:
City Discovery
c/o Tours and Co Sas
12 rue Vivienne

Category:
Travel

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"I have booked a semi private tour with the company on June 15th 2015 for June 19th. They have confirmed my booking the same day for 170 Euros. I have travelled to Paris on June 18th. In the evening of June 18th, less then 15 hours before my planned event, I have received an email from the company, that the "tour is already sold out", although it was confirmed 3 days prior. Needless to say I did not have an opportunity to rebook something for the following morning. Unacceptable customer care - they did not even pick up the phone when I called - and unprofessional team. Avoid this company unless you don't mind being jerked around in the last minute."
Helpful Report
Posted 3 years ago
Are you City Discovery? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback City Discovery receives and that when things do go wrong, you do your best to put things right. Reply Free
City Discovery is rated 1.00 based on 1 reviews

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