Ciate London Reviews

4.24 Rating 2,395 Reviews
79 %
of reviewers recommend Ciate London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.04 out of 5
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Anonymous  // 01/01/2019
fantastic service and range of products, some items are a little expensive at full price but the quality and presentation is excellent
Posted 1 month ago
Excellent range of quality products, delivery is always fast and efficient.
Posted 1 month ago
Brilliant product
Posted 1 month ago
I am normally a big fan of Ciate's products, especially their chrome lip colour (luna is my all time favourite lip shade) and nail polishes. Unfortunately, I had a bad reaction to the glitter flip lip colour that I purchased this time. It's a pity that I wasn't more cautious as I purchased three different shades in the same line which I no longer feel confident to use. I wouldn't want to pass them on to a friend either, given my experience. My advice is to be wary if you have anything approaching sensitive skin. This is a very matt, drying lip colour, albeit one that contains a lot of glitter. It is not a glossy lip colour as the pictures suggest.
Posted 1 month ago
Excellent service. Packaging and tracking impeccable. Products look the same as presented on the website.
Posted 1 month ago
Innovative, fun, beautiful products.
Posted 1 month ago
Good quality products. Speedy delivery. 😊
Posted 1 month ago
Wonderful products !
Love this company
Posted 1 month ago
Excellent service arrived really quickly
Posted 2 months ago
Brilliant lipstick luv it!!!! Great prompt Service!!!👍🏽 Thank you Ciate
Kind Regards, Dennise
Posted 2 months ago
Excellent quality products that were nicely presented and quickly received.
Posted 2 months ago
Fast and well packaged colours stunning in palette. However not used as bought as a gift.
Posted 2 months ago
I love their products.
Posted 2 months ago
Wow, I love the two products which I recently bought!
Cheat sheets are fan, and the eye-shadow is even prettier in reality!!
Will definitely be buying note...
And giving recommendations.
Thankyou Ciate xx
Posted 2 months ago
Great quality, a unique brand and products. Good value for money.
Posted 2 months ago
Beautiful products and definitely... the best customer service! I love you! Thanks
Posted 2 months ago
Love the glitter flip lip products, fast delivery, carnt wait to try more products
Posted 2 months ago
Easy to order,speedy delivery
Posted 2 months ago
Fantastic products, easy to use, fabulous colour shift and pay off ❤️
Posted 2 months ago
Good colour, didn't feel it was as glittery as the promo displayed which was disappointing.
The colour lasted well until eating anything, then it went all over the place, not attractive. Probably would not purchase again.
Posted 2 months ago
Ciate London is rated 4.24 based on 2,395 reviews