Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fantastic products! Always know I'll be happy with Ciaté London.”

Helpful Report

Posted 1 year ago

“I purchased the glitter trouble lipstick I have had 8 they are absolutely amazing the colour and how they stay on ,thank you”

Helpful Report

Posted 1 year ago

“I absolutely love your products, such fab quality and so much fun to play around with especially the eye shadows and liners. Great for taking on holiday too. I love the extraordinary foundation, it’s my go to. Then only thing is it does transfer on to my clothes especially if where something close to the neck or has a collar. Could perhaps looking into that to see whether something can be done. In addition another suggestion is adding a bit of sunscreen to it. Can’t wait to see what you bring out next”

Helpful Report

Posted 1 year ago

“Hi, didn’t receive my order. Apparently it couldn’t be delivered and was being returned to yourselves? Haven’t had a refund though Jo”

Helpful Report

Posted 1 year ago

“Just such lovely products, great comms, quick delivery, really individual items and beautiful packaging that I will be purchasing again, thank you :)”

Helpful Report

Posted 1 year ago

“Really poor quality products despite the price. Wouldn’t use again”

Helpful Report

Posted 1 year ago

“Excellent product, which gives a great glow. Would purchase again.”

Helpful Report

Posted 1 year ago

“Website always easy to navigate, delivery is always on time or before and if you need to leave instructions as well for driver i.e leave in a safe place or with neighbour it’s always followed.”

Helpful Report

Posted 1 year ago

“Great find! I ordered 2 limited edition eyeliners (that were double the price on ASOS)and they literally arrived the next day using standard delivery. I really like this company and would definitely use them again :)”

Helpful Report

Posted 1 year ago

“Love glitter flip best ever stsys on for ages 🌝”

Helpful Report

Posted 1 year ago

“Loved it but you didn’t send my free gift I have tried to contact you but yet you have not replied”

Helpful Report

Posted 1 year ago

“I didn’t get my order it’s been about 3 weeks now, I’d really appreciate my order or my money back”

Helpful Report

Posted 1 year ago

“Great service, fast delivery and good packaging”

Helpful Report

Posted 1 year ago

“first time purchasing from Caite London and i absolutely love the quality”

Helpful Report

Posted 1 year ago

“body oil, not for me, smells awful, sickening”

Helpful Report

Posted 1 year ago

“I absolutely loved my purchases first time buying from this brand and will definitely buy from you again. I was so surprised that the glow skin tint was such a good foundation and the coverage was great. I do wish it has SPF in it that would make it a 5*.”

Helpful Report

Posted 1 year ago

“I just love Ciate make up and this doesn’t disappoint- beautiful colours and product that makes your ( my ) skin feel glowing and it feels so natural . I was only introduced to Ciate about 6 months ago , but it’s changed my make up life”

Helpful Report

Posted 1 year ago

“Fabulous make-up, quick delivery. Absolutely love Ciate.”

Helpful Report

Posted 1 year ago

“I havent received my items, yodel are showing as delivered but I haven’t got them. I have contacted customer service and they said they will look into it and I’m still waiting. It was supposed to be delivered on the 21st June.”

Helpful Report

Posted 1 year ago

“Love love love!!!! Amazing product of you want a glow from within!”

Helpful Report

Posted 1 year ago

Ciate London is rated 4.3 based on 3,188 reviews